Needed awards made so I dropped off my medals for engraving and framing. Told them the deadline…read morewhich was months away. A month went by and for the last week I called and emailed daily for an update. Was told Bob would call me back. Never heard from him, either in response to my telephone messages and numerous emails. Finally went in to talk to him face to face and he said he would call me first thing the next morning. No word was heard from him. The following week I went back to pick up my medals. Not a word was said to me, I was just handed the box. Now I'm scrambling to find someone to make the awards in time for convocation in two weeks. Wish he would have just told me they couldn't do it.

I called them and was told that someone would call me back, sadly I didn't hear back from anyone…read more I decided to follow up with an email to their company and again never heard back. Terrible customer service!!!! I would recommend looking elsewhere.

Thank you to Olson Goldsmiths of Regina for your time and effort, along with Nathan, in creating…read moresuch a beautiful ring. I truly love it and greatly appreciate the additional time and expense you took to make sure this piece of jewellery was exactly what we wanted.