No complaints with landlord, stuff breaks and stuff gets fixed. They respond to me quickly, which I appreciate. 6.5 years renting and I'd rent from them again. read more

Stay well away from this company. My wife and I moved in on November 2022 and on the day we moved into the building, 317 east 8th Avenue Vancouver, the building manager assaulted my wife and her friend. Bayside took no action against this guy. VPD are investigating the incident. Numerous tenants in the building came to us with accounts of inappropiate touching of females, parcels being stolen, the list goes on. If anyone was perceived to have upset him he would turn off the elevator. This happened on an almost daily basis. When we left all the fire exits in the basement were locked. All of this was reported to Bayside who chose to ignore every complaint. Be warned... read more

This company deserves 0 stars, not 1. I'm not surprised to see that ALL the other reviews on here are 1 star at this point in time. Also, they're current google rating is 2.1 - that's not good. Poor communication - they never call or write you back until you push the envelope. This is a common theme found in all reviews. They ignore requests and even talking with higher management yields to no phone calls. They don't care about you at all. Constant errors and negligence - they've made too many serious errors that have cost a lot of money and they get away with it. Rude and condescending and unprofessional staff - not polite whatsoever, voice raising, running people down, and not carrying about what you think. They think their better than you and talk down to you, and don't like it when you call them out for their wrongdoings. Primitive methods - communication should be done through e-mail, same with making strata payments - who are we not using a credit card at this point? Any actual work takes forever - when a problem arises, it takes far too long to get anything done, whether its small or big. We have a repair project that's been in talks for years and they haven't been able to move this forward. They're very unreasonable and you just can't talk to them - when you offer a suggestion, they don't want to hear it. If anything is detrimental to their own jobs, no matter what viable options there are, they will dance around it. Management should be removed from their titles because they can't manage property without upsetting a lot of people, and for the most part, that's all I've seen. read more

I applied for tenancy at one of their properties and was denied based on something I have been charged with and Bayside told me no because of criminal record. A charge is not a conviction and in Canada we are presumed innocent until proven otherwise. Despite this factors I was still discriminated against and treated like I am guilty, when that has yet to be decided in court. I called Bayside and asked if I could explain the situation and if I could provide letters of reference from Professionals; and was told no. They did not contact any of my references or previous landlords, this company lacks any compassion or humanity and is quick to pass judgement without taking the time to get an accurate understanding of the people applying for their buildings. I have never been late or missed paying my rent, nor have I ever caused any problems in the places I have lived. read more

Renters, STAY AWAY!!!!! THIS COMPANY IS BAD NEWS!!!! We liked the suite that we looked at for renting. We were handed 2 applications and were told that they wanted us both to apply with separate applications (RED FLAG#1). We were given the option to fill it out right there or take it home and fill it out and send it to the rep either by fax or email. After viewing, we took the opportunity to look at what is around the complex. We noted that the hot tub and spa building amenities were permanently closed, and that 90% of the retail space in the complex is empty and up for lease (RED FLAG #2). On our way home, we took a look at the application forms. They were: - asking for a deposit which would be forfeited as a service charge if application is cancelled; - stating that if the applicant fails to enter or proceed with the Residential Tenancy Agreement after the offer is accepted, that the applicant may be liable for the equivalent to one month's rent; - asking extra for parking even though they have stated in the ad on Craigslist, that parking is included with rent; and - (THE BIG ONE) asking for bank institution information, bank account types and numbers, as well as credit card numbers!!! When I sent an email to the rep asking a bunch of questions (such as why they were asking for the information above, I only received a reply stating that they had rented it, and didn't even answer a single one of my questions (quickest/easiest way to get me to go away and avoiding the questions, maybe?). read more

Appalling management company. Completely negligent. It takes months and years to get anything done. Rent costs keep going up but the building presents you with issues that cause displacement, discomfort and cost you money in your own home. read more

Bayside provided me with great service experience. Their management team are very nice and efficient to work with. I am very glad to working with them again. read more

Extremely disappointing and frustrating experience with Bayside. We were misled by A POOR BUSINESS SYSTEM!!! We were in Vancouver for only two days to find an apartment. Found a lovely apartment in the area we wanted. Shared our situation and were told it's a 'first come first served' basis for securing the apartment. So, we immediately submitted our application. We were told none had been received yet. Fellow said we would hear back by 9:00 or so that evening, before we flew out. We found out the following day that someone else had put down a damage deposit on the unit so we didn't get it. When I asked why we were overlooked, I was told the 'first one who puts down the damage deposit' gets it!?!? we were not told this, and could easily have left a deposit had we known. My call directly to a Bayside manager has not been returned. read more

Our property manager is famous for ignoring emails and phone calls. He must be busy playing angry birds and updating his Facebook account in his office while waiting for his paycheck! I would not waste my money with Bayside... read more

They are terrible: they are rude, they loose documents or just pretend that they don't exist (which is illegal), they make mistakes at billing for condo fees and try to pin it on the owners and they are ignorants. They just want your money and act as if they were doing their clients a favour... read more

Absolutely incompetent management company. I put in my notice a few months ago because they were so awful. Talked to our prop. mgr. and she was chewing food on the phone while I was trying to voice a concern. They don't respond to complaints or concerns. My colleague lives in one of their buildings in New West and there is a major mouse infestation that the company won't address. I have actually seen mice running in the hallway and mouse droppings in her apt. even though she cleans it daily AND has a professional cleaner. STAY AWAY!!! read more

If you're interested in purchasing a condo where issues go completely dismissed and unaddressed, I highly recommend purchasing a condo managed by Bayside Property Services. One of, if not THE most poor customer service experience I've ever had. The manager for my condo forbid me to speak to him about my issue, and attempted to set up many barriers in hopes of shutting me up. Eerily conspiracy-like. What am I paying these guys for? To sit around all day and pick their noses, apparently.. read more

I have owned and resided in three condos in the lower mainland. We just had our AGM. Never in my life have I witnessed such a shockingly unprofessional display by a property manager. I'd dealt with Mr. B. only by phone and email up until that point. I'd requested that he put forward two ideas to council. One, that we start charging market value for use of extra parking stalls. We currently charge $15 per month, the exact same amount as has been charged since the building was erected in 1981. Last winter there was such a high demand for parking stalls that, during a three month period when I was working in Whistler and only staying in my unit approximately three days per two week period, council "gave away" my parking stall on three different occasions-- so that I would arrive home exhausted, late in the evening, still having to unload six or seven heavy binders plus our luggage, feed my son, and prepare for court the next day (I am a solo mommy and a lawyer), and find there was nowhere to park. My idea was never presented to council, nor was it circulated among all the owners. My other idea pertained to a $3000 and upcoming $6000 levy that council proposed to make repairs to the elevator, pipes, and roof. The initial levy dealing with the elevators had been voted down the previous year. I proposed that, rather than one or two lump sum payments, each owner pay approximately $100 per month to build our reserves and to ultimately pay for the improvements. Again, Mr. B. failed to bring the proposal before council, nor was the idea circulated among all the owners. At the most recent AGM, Mr. B. started the meeting by belittling the council president for proposing that our $80,000 contingency be moved from a checking to a savings account so that we could collect interest. He was so haughty and arrogant in his dealings with every single owner, it made me wonder if he was even vaguely aware that WE employ HIM, and not the other way around. As the meeting continued, I attempted to table my idea pertaining to a monthly fee versus a lump sum levy. Mr. B. was clearly not interested in that idea and stated categorically that he was trying to save the owners money by using the levy. He stated that, because of new legislation, the owners would be obliged to pay additional charges if we went that route. I asked him point blank, "Do you mean to say there is an actual law requiring us to pay extra money if the amount we pay you each month is increased?" Mr. B. faltered and backed down, admitting that it was Bayside Property that would have to prepare an additional report for which they would charge us $120 per month. He plowed on, ignoring me when I asked if that would be the case if, instead, the strata fees were simply raised by $100 per month until the improvements had been made. I raised my voice and yelled my question again. This time Mr. B. acknowledged me and admitted that we would not be charged any extra if we chose the second approach. When I indicated that other owners (including me) might find that approach more palatable, Mr. B. launched a personal attack on me, asking why I couldn't just save the money myself. I tried to explain to him without going into a ton of personal detail that I had fallen ill and was currently unable to work, and that I was not able to "save" money as any money I put aside would be deducted from the funds I receive during the time that I am disabled. In fact, I had been required to "spend down" my entire savings before accessing any disability funds at all. Ignoring my explanation (which I never should have had to give in the first place), or simply being too thick to comprehend what I was saying, Mr. B. blamed and bullied me before the entire room for not having put aside the money when I was healthy. After the vote to finance the elevator repairs was defeated by approximately 6 to 40, I asked why we could not now vote to implement my idea of raising the strata fees by $100 per month in order pay for the repairs. Mr. B. ignored me again. I asked again, louder. Again, he completely ignored me and started moving on to new business. This time, a council member addressed me and said that, if I wanted to, I could table the idea, which I did. It, too, was defeated. One owner addressed the room saying that it was "time to think like a Jew." Mr. B., who was chairing the meeting, smirked while the hate-filled comment received laughter. From then on, I began to observe what was going on in the room. The vast majority of owners are ESL, requiring translation of proceedings. Although they could not understand much of what he was saying, Mr. B.'s body language and demeanor conveyed such superiority, impatience, haughtiness, arrogance, and dismissiveness, you certainly did not need a degree in English to detect his attitude. It was clear that he had lost the trust of the owners. Nothing is going to pass an AGM with him at the helm. read more

Worst property management company I've seen in my whole life. If you want to rent a place from this company or live in a property which is managed by Bayside, maybe you need to re-think. Regarding rental, prepare to pay 100's of $ for unfair claims they will find when your contract is over. And do not forget, you need to give them 1 month full notice even if your rental contract is fix term. My car was towed on my moving out date when I was loading it with fragile furniture and when I complained about it, the towing car driver just laughed at me and Bayside claimed they have not ordered car towing. In summary, for sure this is the last time in my life that I will deal in any sort with Bayside and I already warned my friends and families about getting into contract with Bayside. read more

Bayside hired thugs (just guessing) to do external and internal painting, small repairs etc. within the building I live in, whom then threw a couple of weekend parties in an unoccupied suite, which I witnessed. They tried to evict renters on no other reason than that they lived in the building too long! One renter in my building ended up in court and winning a case when they tried to evict her! She was over 60 years old, wow such compassion for the elderly!! NOT!! The building manager was a sweet girl but the others were so uncaring, manipulative and doted on those who would never 'TELL'. read more

they are useless! never show up to check the building but always try to squeeze our money for repairing!