Excellent! Days tires has always been great to deal with. I've used them for my U-Haul needs back…read morein the 1900's with no complaints. Days tire was there when my son needed his low profile run flat tires installed. Something Walmart couldn't seem to do for him. Alignments and front end work that I had done all good. I'm sure they are good at much much more but those are the only things I've had done over the past 29 years. Thank you Days Tire for being there when I needed you.

I had all six tires replaced on my RV at Day's Automotive in Crestview. The service was expensive,…read morebut I was willing to pay a premium price because I expected professional workmanship and customer service. Initially, everything appeared fine when I drove the RV home. However, on our first camping trip a couple of weeks later, the tire pressure monitoring system (TPMS) alerted after about 20 miles on the road. All four rear dual-wheel tire pressure readings dropped out and never came back. Because this issue appeared immediately after the tire replacement, I contacted the shop. When I called, I was told by the receptionist that it was not something they had done and that I should take it to a Ford dealership. What disappointed me most was that no one offered to inspect the RV or even take a look at the problem. The response was essentially an immediate denial of responsibility. When I arrived at the campground several hours later, I discovered that five of the chrome lug nuts securing the wheel simulator cover were loose and one was completely missing. One of the nuts would just spin and could not be tightened. This is a 2025 RV, so these were not worn-out or aging components. I sent an email to the company's customer issues department describing both concerns and requesting assistance. After receiving no response, I sent a follow-up email asking whether any action was being taken. I still did not receive a response. What has been most frustrating is not simply the mechanical issues, but the lack of customer support afterward. Problems can happen at any shop. What matters is how a business responds when a customer reports a concern. In my case, I was unable to get anyone to inspect the vehicle, address the loose hardware, or provide a meaningful response to my emails. I cannot recommend this location based on my experience. Customers spending thousands of dollars on tire work should reasonably expect follow-up support when issues arise immediately afterward.

I appreciate Bryan's professionalism and timely communication on my AC repair. I will take my…read moreElantra back to Leavins for future repair needs.

I own 2003 SSR and I brought it in for ABS light issues. They could not find a replacement part…read morebut gave me the option to find one and they would install it. They recommended that I also find a heat shield to protect the ABS. I was able to find it all and Mark made the repairs to my car. They are so honest and careful with my SSR. I would recommend them to anyone considering repair work for your car. We are so fortunate to have them in Crestview. Anthony

High prices on oil changes and pretty much everything you could get done elsewhere BUT-the QUALITY…read moreand customer service is worth it. They ask questions when you pull in, are always friendly, and they always remind me about ladies day discount :) I made the mistake of taking my car elsewhere due to location convenience, and learned my lesson. High prices are worth the business, because this is one of the best shops in town. I'm a younger female, and instead of trying to get over on me, the staff will show me how an air filter should look, and when is the "right" time to replace it-he literally said, "anyone who tells you to replace it when you can still shine light through it-is lying." I still take his advice a whole year later ! 32536 / 32539 location 10/10 would recommend :)

I will not be coming back to this shop. The front counter was friendly but my biggest complaint is…read moretime. When you have an appointment you should honor it. I see techs and empty bays yet my vehicle wasn't pulled in until 20 min after my appointment. It also does not take 45+ min for a rotation and balance. Other mechanical issues I'd understand but not this. I'm Just dissatisfied and will go to another business. I used to come here for oil changes as well.

Fast service, exceptional customer service, and extremely kind and hardworking techs. Would…read morerecommend this place time and time again! Thank y'all for being cool

Have used this place multiple times In the past and never had problems and had fair pricing…read more My last visit I took my car in for brake lights not working. They ensured me replacing the driver side tail light would fix the issue... I did not think this was the problem but they said it would for sure fix it... $1000 later the lights are still not working. Charged me $850 for the light ($150) part. And $190 for service. And the issue is still not resolved... I won't be back. Staff was friendly

As always, Pep Boys is the only one I go to for tires, brand new tires for all my cars. Zack and…read morehis team were Professional and fast on getting my new tires on. The tires they put on were highly recommended by Zack. They are Cooper all weather Tires and I couldn't be happier.

I've always used Pep Boys for my tire needs, but this location is horrible. The first clue should…read morehave been the worker standing behind the desk with a shirt on that said "Don't narcan me bro. #Don'tKillMyHigh". Crazy high price, horrible service, won't be back.

The staff I encountered were very friendly and professional, which is why I'm giving two stars…read moreinstead of one. Unfortunately, the rating reflects my overall service experience. I had one procedure done and was quoted three different prices. After discussing this with the manager, we scheduled another service based on his guarantee that he would make things right. The service was supposed to take 4-5 hours, but my vehicle ended up being in the shop for almost two full days. Parts had to be ordered, yet I was never called when they arrived, even though I specifically requested updates. When I dropped my vehicle off at 8:30 AM for the second service, I again asked for a midday call so I could plan around pickup. No one called. I finally called at 3:00 PM and was told the wrong parts had been ordered and nothing had been done to my vehicle, leaving me without it for yet another day. I live quite a distance from the shop and requested updates multiple times, confirmed my number, and spoke directly with the manager, but I never received a single call. For simple oil changes they may be efficient, but for anything beyond that, don't expect communication and plan on being without your vehicle for at least a couple of days.

This has been my usual oil change location since I moved to Defuniak about 3 years ago. I've always…read morehad great customer service, a super smooth experience, just no issues all around. In October 2024, I went to a different oil change place (Take 5) in Niceville, as it was close to my work. They threw a fit about putting my skid plate back on, saying it would "take a really long time". I asked that they still put it back on and I was willing to wait. Fast forward to this evening, February 5, 2025, I went here to Express for an oil change. Everything was fine, Anntwon was friendly and a great help. Once they were done, the tech doing the oil change, Travis, came to let me know that 17 of the 26 clips holding on my skid plate were missing. I knew exactly what had happened, Take 5 took it upon themselves to put on the bare minimum and chuck the rest. Travis was kind enough to tell me exactly what to get from the auto parts store and told me to bring my vehicle back and they would put them back on for me. I SINCERELY appreciate his willingness to help clean up someone else's mess and to make sure I knew exactly what to ask for at the auto parts store. I will most DEFINITELY continue to come here and only here for my future services. The staff here are polite, professional, and most importantly I trust them. Shout out to Anntwon and Travis for taking care of my vehicle and me this evening. You guys are very much appreciated!

Wow!! Did not expect that!! As a regular customer they explained a problem my corvette had and…read moredidn't even charge me to look at it. I honestly don't mind a service fee but these guys time and time again have shown me their vast knowledge with the variety of cars I have owned (BMW, Chevy, Honda, & Toyota), patience in explaining and showing me the different problems I've had..... Always reasonably priced and quick to turn my car around and get me back on the road in a timely manner. They setup appointments and stick to their schedule AND respect your time. These are the best mechanics in Crestview, dare I say, the best in the Panhandle. Doesn't matter if you're a man or a woman, they will treat with respect and let you know what is honestly wrong with the vehicle and the different options you have. Mike has run this place a long time and I would trust any car in his hands!! Highly recommend!!

I drove my Jeep into this shop for intermittent overheating. I specifically requested an OEM…read morethermostat and replacement coolant hoses. The key word here is DROVE. After they replaced the thermostat and hoses, I received a call saying the coolant reservoir now had a hole in it and would cost an additional $400-$500 to replace. I disputed that the reservoir was not damaged when I brought the Jeep in. A significant coolant leak would have been a very different problem from the intermittent overheating I brought it in for. The shop refused to accept responsibility for the damage but "offered" to replace it if I paid for the part. At that point, I was not giving them another dollar. My Jeep drove into this shop and had to leave on a tow truck after they worked on it. That alone summarizes my experience. I brought my vehicle in with one problem and left with another, more serious one. I regret not paying closer attention to their existing reviews before taking my Jeep here. I would strongly recommend taking your vehicle elsewhere. I certainly will.

Absolutely loved going to Grease Monkey. Normally I get my oil changed by my husband but with him…read moreout of town I decided to check this place out. All the techs were absolutely amazing and kind. They were quick and efficient having several people helping add fluids, checking all my lights, tire pressure, etc. I liked that they didn't try to upsell things I didn't need and talked to me like a normal person (some places like to give us girls the run around). Absolutely recommend!!

$60 to change your oil with your own oil and materials everywhere else $40 or less. On top of that…read morethe head tech idk his name will belittle you and tell you can't bullshit a bullshitter for saying I change my own engine air filter when it was dirty. I normally change it after I get the oil change by myself but he didn't know that and talked down on me and then everyone in the shop looked at me with wide eyes and buried their heads in the sand. Almost as if he does this normally. This guy alone ruined the whole experience acting like a mean aggressive salesman by pressuring you with guilt to make a sale. Would never recommend this location. There are way better options than this predatory oil and lube shop.

first of all, the staff is outstanding! they always go beyond for great service on my vehicle every…read moretime i go for service! i highly recommend valvoline for great service and value! thank you valvoline!

I would totally recommend this place for car service they are nice people and doing honest work for…read morepeople in need the best they can I bet.

wonderful experience in midst of a difficult road trip Very…read morecourteous over frequent phone calls,,,very forthcoming about the issue, very competently resolved the problem in timely fashion! All the best to Justin, Josh, and Richard Marshall Fitz

Tire Kingdom did an amazing job helping me get a nail out of my tire quickly and efficiently. The…read morestaff was friendly, professional, and really made the whole process stress-free which was amazing because I have no idea what I'm doing. I'm so grateful for their prompt service and expertise. Highly recommend Tire Kingdom if you ever need tire help!