I needed more or less a one time treatment for a cyst that had been an annoyance for me for years…read more Found this office in an alignment of convenience to my work office and search for doctors covered under insurance. It worked out well. As noted in one other review, new patients will not be able to book an appointment with Dr. Cindy Berthelot quickly, at least without emergency. Wait was about two months for new patients, but I did not have a pressing issue (nor did I push to squeeze me in). With most doctors appointments, they either called or texted reminders a day or two before. The HID center is behind the renown Tommy's restaurant in attached office/professional space (I say this because it's hard to see from the street, note there is plenty of parking in front). Front desk was very professional, waiting room and treatment area are very clean. This was during COVID times (I hope years from now that will be irrelevant) and they had signs at the door for expected behavior, sanitizer at the check in desk (behind plastic divider panel), and everyone wearing masks appropriately. I had a series of three appointments. Assessment, short surgery, then follow up (stiches removal). All my appointments were met promptly with no more waiting than expected (5-10 minutes in waiting room, note I was early each time, then 5-10 minutes in patient room before the doctor entered). My case was straight forward so nothing unique or challenging about the diagnosis. I felt like I was in the room under 30 minutes each time, even the surgery (which had local anesthetic and took about the time of a hair cut) and I was door to door from my office in under an hour. Dr. Berthelot was very forthright with treatment information, cost, and expectations of recovery. She even eye inspected unrelated moles around the area and let me know she saw nothing alarming. The wound was stitched and bandaged well. Recovery (2 week stitches, some limited activities as to not aggravate the wound) was by the book per her instructions. The office followed up with a phone call after the removal was sent to the lab and came back clean. Very professional and courteous overall. Everything went smoothly on the insurance (UHC) and topical prescription (at nearby CVS). UHC negotiated cost (as I had not met deductible) was well below what Dr. Berthelot had cited. I probably hadn't had the treatment sooner just due to not knowing a good place to get it. Now I do, and if the situation comes again I won't hesitate to reach out sooner and set up an appointment.

Dr Tran Cao is not a board certified dermatologist. I was fooled into going there and now I'm…read morecoming here instead. I don't like doctors that advertise misleading. Just want a co-pay and take advantage of the old and poor. Dr Cao great? Maybe. But who cares. I need a properlytrained doctor. I'm glad I found this place instead.

Horrible. Stay Away. Dr's do not listen, do not check if what they prescribe is consistent with…read moremeds you are already taking, do not listen while in the exam room. Their phone tree will drive you nuts if you try to call them, and it takes a day to get a call back if you ask for call back.. Stay away! Oh, and twice, not once but twice, I was prescribed medications countra indicated for meds I'm already taken , and both times I brought it to their attention and all I got was "oops" My blood pressure dropped 30 points on both measures after just two days. I called, and the I was told "the doctor is out for 5 days, just stop taking it".

Incredibly disappointing. I've officially lost hope in medicine. I called and explained my concern…read morebefore driving an hour to the office. When I arrived no one was able to help me. In fact, no one was even willing to hear my examine me to let me know if I needed emergency care or not. Meanwhile, Im experiencing emergency symptoms. Now Im going to wait in the ER for hours for them to tell me to follow- up with my DR. Which I clearly don't have anymore. Complete waste of time. Oh and I wasted 5 hours of PTO for this smh. Very dismissive and cold.

Dr. Sra is the sweetest young lady who has helped my journey with acne, allergies with sunscreen,…read moreand anything I bring to the table that needs help. If your looking for a good Dermatologist, I highly recommend you make an appointment with her!

Always in a hurry to run you through. Doesn't address concerns. Arrogant, talks down to you. My…read morehusband and I will not see her again.

This office is well run and the doctors there have helped me with a variety of skin issues.read more

Woo-we!! Today I got zapped and biopsied in several places…read more I'm the walking wounded; LOL! But, better safe than sorry.

Amazing. Had skin…read moretags removed Pain was minimal and did overall a good job I'll be going back Terry D

Three times I have been written scripts that don't get approved by my insurance. Last two times I…read morerequested not to have scripts written that my insurance would not improve. Sure enough, that's exactly what happened. $30 and three weeks later. No medicine and no treatment. She did offer samples, but what good will that do me? Also, literally no skin care routine. No advice. Nothing.

I have been coming here to this practice since ~2017. I have nothing but good things to say about…read moreDr. Kokolis and her team. Dr. Kokolis has always been polite, professional and very knowledgeable. Stop by and see Dr. Kokolis and her team did your dermatology needs!

The worst experience I've had dealing with an office/organization probably ever…read more Can't get a call back, ever. No communication about needed future visits, bloodwork, releasing prescriptions. If there is an area to fail in, they will achieve to fail at it.

September 29, 2020 Drove in from Galveston and had to wait 1…read moremonth to see Dr Snyder for an appointment regarding my hormones (thyroid included) ya know...old lady stuff!!! Arrived early at 12:30 for a 1pm slot. Offices appear brand new. I was the only patient there. I believe they take lunch between 12-1p because I had to wait until 12:45 to be checked in. No worries. This clinic is new (opened in June this year) it has dermatology, plastic surgery, menopause (hormones) and med spa type services...Botox, fillers, etc Dr Snyder Gyno works at this location only once per week otherwise he's in Galveston at UHC (which is where I'll probably start going for follow up's) Because my hormone replacement therapy with HerKare has been sporadic and ever changing in the last 3 years he is going to get a full blood work up along with hormones plus a thyroid ultrasound. Dr Snyder is thorough and personable and has been doing this decades so, I'm hopeful I can get my female insides sorted out for once. Will not be returning to HerKare because already one of the medications they had me on, I should not be on.

Dr. Sknyder is a wonderful doctor that specializes in menopause . He was very thorough. Spent…read moreabout an hour with me just Q and A. He also returns messages on mychart and sometimes calls you back personally. I kwish all doctors would spend this amount of time with their patients.

I had a rather positive experience overall. But I don't understand what happened. I didn't know a…read moreDoctor's office could "ghost you" but it kinda' feels that way. They were very helpful with healing my Shingles & P.N. I partipared in a study too. All of a sudden in the Fall 2025 Doctor Tyring & Doctor Lee were going to sell their practice. Then they changed their minds. I came in in December to "Resign Up." Started a regiment of Lemumia then was told by Walgreens Speacialty Pharmacy that my Pre-authorization had expired in February. I have left numerous voicemails and it is now August. No one calls back.

Great Dr., biologics coordinator and staff - appreciate the care they provide and all that they do…read morefrom coordinating with my insurance and specialty pharmacy to managing PAs and helping to make the process as smooth as possible

Dr. Pettit has been my Doctor for over 12 years. He is great and always finds out what is going on…read morewith my skin. in 2020, he saw that I had some cancer in my eye lid and referred me to Dr. Li, who did Mose surgery on my eye lid. He is very professional and always up beat and positive. He is the best Dermatologist that I have had there and I have been going to Southeast Dermatology for 50 years! I am Spencer Trask. I am from Texas First Family. Sam Houston is my Uncle on my Mom's side of the family. When Sam Houston won Texas in 1836, he gave my great great grandad Matthew Beck....who was his Nephew, over 10,000 acres of land for free. It is the town of Beckville in East Texas. That is my Family's town. If you need a great Dermatologist, make an appointment to see Dr. Pettit! Sincerely, Spencer Trask

Doctor Wendy Magee, Board-Certified Dermatologist. I have found Dr. Magee to be exceptional,…read moreprofessional, and very courteous. Additionally, Dr. Magee has demonstrated complete knowledge and understanding of her job. I greatly appreciate her taking the time to explain everything to me regarding my visited.

Dr. Katherine Johnson has absolutely no bedside manner whatsoever. She's a resident and honestly…read moreseemed completely overwhelmed and overloaded with patients. She was running around like she was trying to manage an understaffed nursing unit, and unfortunately that energy was brought into my appointment. I had a much better experience with Dr. Linfante. It sucks that he's so hard to get into, but honestly, that's because he's great. He actually makes you feel like you're a person sitting in front of him and not just another patient he needs to rush through. If you search "dermatologists rude Reddit," you'll find hundreds of threads about this. Sadly, it seems like a very common experience for dermatology patients. So many people talk about being medically shamed, dismissed, talked down to, and leaving their appointments crying in their cars because of how they were treated. I truly don't understand why empathy isn't a bigger part of healthcare. Patients come in already vulnerable. We're coming to you because something is wrong and because we need help. The last thing anyone should feel is like they're annoying the person who is supposed to be helping them. It's honestly sad that even with great health insurance, patients can still struggle to get basic compassion and respect. UTMB unfortunately has a reputation for this, and experiences like mine are why. The best way I can describe Dr. Katherine Johnson is patronizing, dismissive, and careless. My appointment was rushed, and she spent less than five minutes with me. I was trying to explain that I had pustules all over my face that looked infected and asked if there was any possibility it could be staph. My mom is a nurse practitioner and had also said it looked very similar to staph. Instead of explaining why she didn't think that was likely, Dr. Johnson responded, "WHAT bacteria are you talking about?!" The way she said it made me feel stupid for asking a completely reasonable question about my own health. What I'll never forget is the look and the feeling I walked away with. I was sitting there with severe cystic acne, hair loss, and something that was obviously affecting me mentally, and I felt like I was being viewed as a problem instead of a patient. I sat in my car crying after that appointment. I regretted even going. That's how strongly that interaction affected me. It actually took me a while to schedule another appointment because I didn't want to feel that way again. What she didn't know is that my excoriation disorder and trichotillomania didn't just come out of nowhere. I'm 34 years old and had never picked my skin or pulled my hair before. I had clear skin before pregnancy. These issues developed after experiencing significant trauma and everything my body went through afterward. Instead of feeling like I had a doctor who wanted to understand what was happening, I felt judged immediately because of my BFRBs. It felt like I was put into a category instead of actually being listened to. After my less than five-minute appointment, she cut me off before I could ask more questions about my treatment plan. She told me she would prescribe doxycycline, come back in two to three months, and that was basically it. She directed me toward the exit while talking to me in a way that made me feel like a child instead of an adult trying to advocate for herself. I left that appointment feeling defeated. My therapist actually encouraged me to report this experience to the ethics board because of how much it impacted me. Doctors don't have to be perfect. They don't have to have every answer. But they do need empathy. They need to remember there is an actual person sitting in front of them. Because of how dismissed I felt, I put off getting further treatment for my hair loss and severe cystic acne. During that time, everything got worse. I lost more hair, my acne became significantly worse, and my mental health declined to the point where I needed an emergency appointment with my therapist and had to contact my insurance company to find another provider. With conditions like excoriation disorder and trichotillomania, patients already carry so much shame. The last thing they need is to feel like their doctor looks down on them. These are real conditions. These are real people. Sometimes a five-minute appointment can leave a lasting impact. Unfortunately, mine did.

Located at UTMB, not to be confused with DUMB, which is what my reviews are…read more This is located way down in League City and is where UTMB is, and all the different clinics and doctor facilities and specialty offices are located here, and they do a good job for sure. It's fancy and new and has a large parking lot, one where you can always find a spot. It's not cheap but what medical stuff is these days? Generally good experiences and an excellent modern facility despite the awful and expensive joke that is a health care system in this country.