Baycare Laboratories & Baycare Urgent Care are one & the same, although Yelp lists them separately. GO ELSEWHERE FOR URGENT CARE. (However, the Occupational Specialist here rates higher, which is why I left one star.) I had a 12:45 appt to see the Occupational Therapist regarding additional physical therapy appts under Worker's Comp. What a MESS this location is compared to the North Tampa location! Arrived 15 min early. Stated my name & said that I had an appt w/ the Occupation Specialist (no name mentioned). I was immediately told I was in the incorrect place. Walked out as instructed. Drove around to the other entrance. Took the elevator to Suite 203 (as instructed), where I was told I needed to head back to where I had just left. The friendly staffer phoned the previous office before I departed. The woman who had waited on me misspoke & stated I had provided a doctor's name who works on the 2nd floor. Umm-- N0. I did not. So off I went back down to the original suite. (The young man stated Suite 100 staff regularly send patients upstairs when the patients are actually theirs. Hence, the reason to first check for a patient's name in the computer.) Due to Covid restrictions, management has removed most of the lobby chairs, leaving just 7 CHAIRS in an Urgent Care Center! There IS room for many more chairs even allowing for a 6-foot safety spread-- this is SO unacceptable. Most patients appeared poor. Some were elderly. Many did not arrive in vehicles. Being told to sit in their cars outside was ridiculous. With the Tampa heat, no one should have to stand outside, & even w/ an auto, many here cannot afford to keep the engine running (w/ long waits). I'm not pleased-- shame on St. Joseph's Hospital administration for allowing this! Add more chairs-- there is plenty of room & everyone will be just as safe. The office staff behind the lobby wall was jovial the entire time I waited in a room. I was privy to so much information about their social lives. They were talking loud & laughing-- all of this while those standing in an inadequate lobby (or outside) were somber. Two different & unacceptable worlds here! The doc I was scheduled to see was 55 MINUTES LATE to an appointment that was made for me 4 days prior. Before he arrived, another doc accidentally walked into my patient room looking for his next patient. He realized his mistake and walked back out. NO greeting or smile of any kind! Seriously? Some staffers @ this location need some SERIOUS RETRAINING. The Occupational Specialist was friendly, knowledgeable, & professional, but spent just minutes talking w/ me. I might consider seeing him again regarding therapy, just NOT here under these circumstances. I would never return here if given the choice. Baycare staff never faxed my new PT script to anyone; I learned this only after after my PT told me that I cannot schedule any further visits w/o a new order. After phoning my district Worker's Comp rep, she stated that the district had also received no fax from Baycare. Smh. Now difficult is it to follow up w/ a fax. One has to wonder if this location is so poorly run because the population who regularly uses services here are poor & not seen as worthy of excellent treatment OR if the manager of this facility needs to be retrained or replaced. I seldom give a low review, but Baycare must own this review. Pitiful. Just pitiful. Never again. Note: 9 days later & this facility STILL has not faxed my PT orders to my district office; not faxed my referral to an orthopedic doctor; & not sent my MRI info to anyone. Smh. AVOID! read more

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Latoya is amazing! She stuck me on the first try. No one ever has before! She was friendly and caring!!

I waited an hr and a half for a follow up for a Workers Comp followup. Dr came in and spoke to me without introducing himself for 2 minutes. " I dont know if its a workers comp claim. " It is because i fell at work and hurt my knee, you imbecile! The guys at the front desk are horrible in checking people in! STAY AWAY from this BAYCARE!!! read more

Staff was extremely nice and theirs free coffee and tea. I love the option to make an appointment, because no one enjoys waiting for hours, especially when their sick. read more

BayCare Laboratories - Laboratory Testing Near Me - Tampa, Florida

Had to get care for my wife who had a late night wrist injury that worsened in the night. Our primary care office did not answer even after posted opening time. A quick call to nearby Bay Care confirmed they accepted our insurance and could give immediate attention. As usual, there was some mandatory first-time patient history and paperwork required, but we were called in 15 minutes after the papers were submitted. Technician quickly handled vitals and immediately called doctor (Dr Christopher Lee---not horror star) Quick initial diagnosis and direct to xray that confirmed small fractures. They provided a temp brace, prescription for pain killers, and a cc. of xray to take to primary care physician for referral to ortho and possible surgery/cast. Minimal delay, very efficient and friendly and low cost. We had only a $40 copay...and noted posted charges for non-insured patients were quite reasonable.....regular exam $80, school exam $25, flue shot $30 and most shots/meds under $15 (initial dose I assume). The facility is convenient, easy parking, professional set-up and services. read more

Thank you management for contacting me, looks like you are tying to improve customer service. Kudos for that.

My experience was horrible. The lady at the front desk didn't acknowledge me when I got there because she was too busy looking on her cell phone. When I got her attention she spoke to me in a rough way. The time I was waiting for the doctor to be seen was very uncomfortable because I could hear the people that was in the back talking, joking around and laughing very loud with each other. Very unprofessional, careless, definitely not what BayCare should represents. The doctor barely listen to me so, honestly I feel it was a waste of time and money going there. I'm a BayCare employee and I know the core value, sadly apparently the employees in that particular location don't care about it. Never going back there again or recommend anyone. read more