IF there was a way to give zero stars I would. These guys are crooks, their rates are twice that of…read morecompetitors likely because of the Union. I was charged more hours than they are actually at the job site, and was also charged for "error" time-they could not find the key to unlock their weights for a load test so had to spend half hour cutting the lock off. Not sure how that should be at my cost. I am on site whenever inspections happen and listen carefully. Technicians are caught cursing while working (within earshot of tenants apartments) and are very unprofessional. The owner does not seem to be concerned with his clients, but only his employees. His loss, I have removed all accounts with them and have much smoother running elevators now with Simmons Elev. and no headaches. This is with a less often preventative maintenance schedule too! Smoother elevators with fewer PM's, explain that!? This company should be investigated by BBB

From the owner: Albany Elevator was founded in 2000 by an expert veteran New York City elevator mechanic and…read morelong-time Irwin Elevator manager Chuck Campbell and his wife Grace. Tired of the red tape, predatory practices, and pricey proprietary technology of the "Big Guys", the international elevator companies, they started Albany Elevator together with a simple vision: make elevators simple.

I recently hired A&S Enterprises to install a French drain system in my yard to resolve ongoing…read moreissues with standing water and soggy, swamp-like conditions after heavy rain. In addition, they leveled out another section of the yard that had uneven grading. From start to finish, Sam and his team were incredibly professional, punctual, and diligent in their work. They took the time to clearly explain every step of the process before beginning the project, answered all of my questions thoroughly, and conducted a complete walk-through upon completion. Their communication and attention to detail were outstanding. Not only did they execute the job flawlessly and ahead of schedule, but they also went above and beyond the agreed scope by seeding grass in all of the disturbed areas--an unexpected and much-appreciated finishing touch. This was easily one of the best contractor experiences I've ever had. I would highly recommend A&S Enterprises for any landscaping, drainage, or patio needs. I wouldn't hesitate to work with them again.

Said they can't help and didn't offer any referral suggestions for me to call to get any quotes fromread more

Terrible, the woman in the office is rude to begin with. They did an inspection actually broke the…read moreworking elevator and we haven't heard a word since. No updates, and when we call we get the rude woman in the office. Our elevator hasn't worked now in over six weeks and we are just moving on. Can't take it anymore.

This is the one time I would like to be able to give a company no stars!…read more Today my daughter, along with 4 other disabled adults and 3 staff people were stuck in an elevator at the Arts Center in Troy. Now I get the things happen. However, when a staff person hit the call button it rang through to the elevator company and even after the company was told that there were some severely disabled people on the elevator the staff member was told that it would be a couple of hours before someone would be there to get them out The elevator company did not call the fire department, who rescue people from elevator entrapments on a fairly regular basis. The staff members finally got cell service, called a supervisor who called Troy Fire, who responded and got the kids out in about 15 minutes. I think I'm going to take the stairs if I see this company's name anywhere near the elevator I'm planning on taking.

I don't believe it's in business anymore... I went looking for it and I couldn't find it. I asked…read moreeverybody where it was and nobody knew who it was. I went to the exact address that's on their website and they are not there. I don't believe this business is in business anymore. At least not at this guideboard Road location.

Great place to get you back on your Bike again! They really…read moreknow the ends and outs of bike repair. Left today and 13 miles later it has never been smoother.