It was so easy to get everything I needed to make having a broken ankle easier to live with…read more I rented a knee scooter (so glad I didn't have to buy one and figure out storing it or getting rid of it when I didn't need it anymore). The customer service was great. They helped me learn how to use it, showed me how to fold it for the car, and put it in the car for me. Returning it was so simple. I also needed a better fitting orthopedic boot than urgent care gave me. They had many sizes in stock and helped me get the correct fit. I'm relieved to know about Independent Life Medical Supplies. They rent and sell many of the supplies I will need for my mothr-in-law's health care needs.

I had some quick questions about compression socks, which my doctor wanted me to try. I appreciated…read morethat the customer service agent was kind and helpful and answered all my questions. It was a very helpful experience that helped me understand better how the socks are supposed to fit.

Wow I never knew this place even existed! Came here to pick up and order for a dear friend and it…read morewas very nice to see that they have a place like this where you can come and pick up anything you need medical wise. A lot of different ones may not have insurance that cover these items and you can come her to get what you need instead of going to big box stores paying marked up overpriced prices. Stewart was so patient and kind helping all the customers one by one.

Great staff and they have everything. Hours are little tricky so make sure you check them before…read moregoing

Truly unhelpful and dishonest…read more I broke my foot and needed a knee scooter yesterday. My doc sent over a prescription for it, and it took 2 days for them to find it. Turns out they didn't even have one in stock. I can't confirm, but it feels like they slow walked the whole thing hoping they could get one in for me to purchase. My doc was out of the office on a Friday, so I asked them to send me a copy so I could take the prescription somewhere else. First they told me they couldn't give me a copy as it was some kind of problem for me to have my own prescription from my own doctor. It is not a HIPPA violation, and I told them so. They told me a boss had to make that decision, and they would be in later. I called back when I didn't hear from them, and they promised they would email it to me. That of course never happened. Not good, Sunrise, not good. Please go somewhere else and skip the hassle and dishonesty.

The people I dealt with at Sunrise were uncooperative, rude. There are other medical supply stores…read morearound here and I suggest to use them instead. I will never use Sunrise Medical Supplies again. I would give them Zero stars if the app would allow me.

Everyone in this pharmacy has been helpful, kind, and extremely competent (more than I can say for…read moresome bigger box competitors!). I've always gotten questions answered quickly and they run things quite efficiently. I have to highly recommend the pharmacist from whom I have received my last two Covid vaccinations (and I'm sad to say I did not ask his name, but have learned through reading reviews his name is Andrew. Thank you Andrew!). He takes time to properly place the shot in your arm which can minimize soreness -- something I have never had another vaccine provider do. He throughly explains everything and I always walk away knowing a bit more than when I came in. Thank you Andrew and team!

It started good...then it went downhill. Not sure why, they stopped sending pick-up med reminders,…read moreand this happened more than once. It became more and more difficult to find a park, and it wasn't too clean inside and had a weird smell. I ended up transferring my meds elsewhere.

David came out the same day I called. Who does that? I have…read morea stair lift I use every day. He had it fixed in 20 minutes. Thanks for the great service. If you need this type of work done, call this company.

Rollin fixed our elevator after their competitors had failed three times to repair. David and…read moreAlfredo are exceptional, considerate and a pleasure to have onsite. Thank you - feels like a miracle to have the elevator working again!

I've had my Bruno straitlift for 6 years and this is my first need of repair. The visit was…read morescheduled in 3 business days. They sent out John C. from the Sacramento office. When he arrived he diagnosed the problem quickly and he had the necessary circuit board on his van. He was efficient as well as personable. John also fixed a couple of other glitches I had with the chair. I now have a chair that works like new. I'm a happy and satisfied customer.

The reason we go to the expense of these devices is because they're crucial to the mobility of our…read moreelders. In our experience it's taken months to get it fixed and is still inoperable. As such, our elder is severly restricted. Customer service is non responsive to explain the delay.

Breakfast sandwich 0 star meat cut as thin like phyllo and they cut it in half........#####%+read more

My new favorite place in Oakland! First off they are open 24hrs you can't beat that! Second they…read moreliterally have everything from produce, to exotic snacks and other retails items! The owner and staff is also super nice and there is plenty of parking! I can't wait to go back and get more snacks! They also accept Ebt! Highly recommended this one stop shop market!

They remodeled this store into just a pharmacy plus a few aisles with medical supplies such as…read morediabetic compression stockings, cough drops, otc medicines, etc. I prefer the new layout since it's bigger and they waste space selling a lot of unnecessary items. I believe they also give injections (I overheard a customer wanting a shingles shot). Line does get pretty long since this is the biggest pharmacy in Oakland Chinatown for the elderly population, but the cashiers do work quick.

Mediocre service. Most of the cashers is rude in some way-they either sound or act like someone…read moreforce them to work here or they annoyed by costumer... the bottle from this pharmacy has a unclear instruction about how to open it and the casher would act annoyed if you ask them how to open it. Honestly, for your mental health safety, please don't go. Especially if you are someone who are senstive to emotion like me... By the way, this pharmacy mostly service elderly Asians. Casher ain't got no respect for the elder. I though the Chinese value tells about "respect the elders"? It's a miracle this is still alive. They really trynna bully elders because they know none of them probably knows how to change /is able to change a pharmacy or rate this pharmacy.

At the beginning everything went well, now as customers is a bit chaotic…read more I need my supplies and they told me they'll should be sent out a few days after I place my order. It's been almost 2 weeks. I called again and they said, "Oh yes, we'll send out today." I have not receive an email or anything stating my supplies will be sent. I don't want to call again and for them to say, "Oh yeah, we'll send out today". lord. Why is this so hard. To top it off last order was sent to the wrong address. upsetting.

I'm actually writing a review on the Walnut Creek Office. Was working with a staff from that…read moreoffice. Christine M. was so helpful and professional!! She took the time to listen patiently, and to explain everything. It's people like Christine M. that makes customers want to stay with Shield Healthcare!!