I wanted to run ethernet through a brand new house and needed both an explanation of how to do it…read moreproperly as well as a bid in case it exceeded my skills. CSC was Phenomenal on both fronts. Toby has a wealth of experience, knowledge and patience as he explained how ethernet should be installed in a residence. For a nominal cost he ended up helping us with running the cables while the walls were still open, and we will likely be bringing CSC out to head the cables and set up the final hardware once we've moved in. I really appreciated his willingness to provide a service to the community as no one else returned my calls, and they went above and beyond my expectations. They are a very professional outfit will all the tools, skills and knowledge to take on jobs on any size. Them being a pleasure to work with was just a bonus.

This is a locally owned and staffed company that excels at providing knowledgeable, cost-effective…read moreand courteous service. As a project manager for a local electrical contractor, I have sub-contracted with CSC for many years to install network cabling, CCTV, and access control systems for commercial construction and remodel projects. They are easy to work with and have provided expert advice and quality installations on all kinds of projects, including hospitals, medical office buildings, amusement parks, schools, and industrial facilities. They have on staff one of the most knowledgeable experts in telephone systems in the region. I would not hesitate to recommend them to service and install your high-end telecommunications, security or access control project.

Jeff did a super job with my electrical and electronic problems. He is a good man and has a great…read moredeal of experience in his field. He came prepared to fix my problems and he succeeded beyond my expectations. Highly recommended.

I hired them at my house and they where very personal and kind people, was very happy with their…read morework and communication with me during the process. I'm gonna be calling them for now on.

My husband hired abisai to install cameras out around & a new doorbell system. Everything was done…read moreperfectly and in a timely manner. He walked us through the process and explained how everything worked. His pricing was great for us. Highly recommended!

Knowledgeable capable, and took care of the job I was very…read morepleased with the results and everything is up and working now as a result of their expertise

I have to be honest about my most recent experience opening a new T-Mobile Internet trial at the…read moreone and only location here in Santa Cruz. I arrived mid-day after an appointment had been made to speak to a rep about the internet package, as ordering online did not allow for pickup for some reason. I arrived at 15:30 to a hand-written sign reading "on lunch - back in 30," with absolutely no indication of time or how long we'd have to wait. After 20 minutes, I was let in and the staff member did not seem to know much about the promotion. There were a lot of inconsistencies with the sign up process, how much it was going to cost (vs. what the online portal was showing me), and overall logistics of the trial. It was a challenging half hour and although I did leave with my new T-Mobile Internet router, the time wasted waiting for them to be open due to unclear communication and feeling like the representative was not very well informed left me feeling meh. So it was not great coming here, but I did leave with what I wanted. Plus I found out the monthly payment amount WAS what I expected and not what was quoted at the store.

Well I was supposed to be getting a free iPhone got changing from Xfinity. Well I found out…read morerecently that I still paid for my free iPhone. Not only that but also I have only paid $100's a month I think a couple of times! Watch out for the SCAMS! They get you

I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

We didn't hire Bay Area Tech Hero - so we cannot comment on service quality. The reason we didn't…read morehire this team was primarily due to pricing. The quote we received for 3x cable runs was 400% more than the team we hired, and that team said their pricing was "average pricing." We also were quoted the highest end hardware, which would have been excessive for our needs. If you can afford to shop around and the timing of your project allows, we highly suggest shopping around!

I own a storage facility, and an adjacent property caught fire and damaged my building and a 900'…read morefiber optic cable run. Zencom was recommended by my security camera company to come in and replace the fiber so I could get my cameras back up and running. Adam came out from Zencom and quickly assessed the situation, spoke the language of my security company and developed a plan to replace the fire damaged cabling. Within a very short time, he obtained the necessary supplies and had the replacement installed in less than a day. More impressively, he came back and spent hours making sure all the cameras were back up, correcting minor issues he came across with my initial installation and left me in a much better situation than I was in even before the fire. I honestly hope to not need Zencom again, but if you need them, I highly recommend Adam and the Zencom team.

Had 8x Cat6 ethernet wired from 2 bedrooms and living room to the laundry room. Thorough and…read moreplanned approach to cutting sheetrock so it may be patched later. Overall great work. I will definitely reach out again for any more cabling needs

Sean is friendly and smart. He came to our business today and answered all of our silly questions,…read morewith great patience and a great big smile. If everyone in Santa Cruz conducted business like Sean, business would be booming! Fantastic customer service. Prompt return of phone calls- as god as it gets :)

From the owner: VoIP Service Providerread more