I scheduled a service call because my outdoor unit had become very noisy. Before the inspection even started, I specifically told the technician that I was not looking to be sold a new system and that I wanted to focus on repair options if possible. The technician confirmed that the refrigerant charge was correct and that the system was cooling properly. Based on the diagnosis, the noise appeared to be coming from the compressor. Unfortunately, instead of discussing different repair or replacement options, the conversation immediately shifted to a proposal to replace the outdoor unit and evaporator coil for nearly $12,000. My original goal was to explore whether replacing only the outdoor condenser was a viable option, but that was never meaningfully discussed. I also found the estimate to be at the very high end of the market for a single stage system. I paid a $60 diagnostic fee and was told that it would be credited toward the installation if I decided to move forward. However, the estimate I received did not reflect that credit or mention it anywhere. Overall, I left feeling that the visit was focused more on selling a replacement system than helping me find the most practical and cost effective solution. read more

A no show to a scheduled appointment. I waited between the hours of 1pm-4pm. It wasn't until I called at 4:05pm to ask if the tech was on the way, the dispatcher on the other line said an emergency came up and would not be able to service my request. Could have communicated this with just a phone call. read more

Machine still leaking. Still no contact from the team. Still being held together with tape. Potential customers beware. read more

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From getting the initial estimate to completion of the project, BACC was pretty easy to work with. The only downside was the lack of communication from the time we signed the contract to when they started the project. Otherwise, it was a very smooth experience. The project started on a Monday and ended on a Wednesday which we felt was pretty quick considering all that had to be done. You get exactly what you pay for which is high-quality work and very professional installers. read more

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My floor gas furnace was installed by the previous owners of Bay Area Climate Control just a couple of years ago. While the current ownership of BACC does not install gas floor furnaces anymore, they still sent out someone to help fix it when it would not fire up. Zach came out the next day for an emergency visit as it was during the very frigid and cold snap in early Dec 2025. He reattached wiring that had been knocked off by a different construction company doing work in the crawl space and got the furnace working again. A couple months later, the furnace is still firing up quickly. He was friendly, efficient, thorough, and made sure to keep the inside of the house clean. Thank you Zach and Bay Area Climate Control for continuing to take care of customers from the previous ownership. read more

Had a very smooth experience for fixing broken HVAC in our mobile home. We got immediate appointment for next day morning. Constantine arrived promptly and provided thorough explanation of the issue, including being straight forward about our maintenance habits that caused the issue. He also went out of the way to give some more maintenance tips to avoid these issues and also save some cost. He provided a detailed estimate of the fix along with setting the expectations for the time to get this fixed because of procuring the rare parts. I followed up with the company on the status of parts and subsequent appointment, and was smooth process throughout. For the fix, Constantine again arrived promptly and fixed the motor outside to avoid any mess inside the house. The HVAC looks and sounds like new now. Overall very smooth and no fuss experience and appreciate the transparency. Would definitely recommend. read more

The owner is an honest person who wants to do it right by you. We got into a very difficult situation after signing the 3 zone project but he stepped in directly to somehow resolve the situation. Everyone including the section 24 inspector was amazed by how good the installation was. Even today when there was a technical issue, they went above and beyond in sending a person right away to fix it. I recommend Bay area climate control. read more

Efficient and friendly service! Came out and checked things out and fixed it! Easy to deal with

Prior customers, BEWARE! The ownership has changed, and the new owner is doing all they can to avoid honoring warranties and contracts from the previous owner. Under the old ownership, we were guaranteed five years of warranty, including labor. This was always honored without fail by the company. Now, under the new ownership, the receptionist first tried to convince us that the warranty wouldn't apply. When we called out the illegality of this, they said that the warranty would only cover parts. We're still awaiting a response to the message they supposedly left the new owner, who is "out of the country". Our A/C is down, it's gonna push 95° today, and there is no real solution in sight. Don't do business with this company! It's not the company it used to be! read more

A/C Tech arrived on time to address our A/C problem. We are completely satisfied with BACC service having saved us headaches, money and miserable time spent in a way too hot home on grandpa's birthday. read more

The prior owners of our home used Bay Area Climate Control for installation of our gas furnace. When it recently stopped working, we gave them a call. Scheduling a next day appointment was easy. The technician Constantine was professional. He arrived promptly, and he quickly diagnosed and fixed our furnace problem due to condensation buildup in one of the tubes - when he cleared it out everything was working again! We highly recommend Bay Area Climate control! read more

The heating in my house was not working. Called Bay Area climate control to schedule a service quickly. The service technician was vey helpful, diagnosed the problem quickly, answered my questions friendly, and fixed the problem right away. I got heating in my house back now. Thank you for your good service. read more

Nick was very respectful of our home and super knowledgeable. He fixed our heater and gave good advice on how to take care of our heater as well as helpful recommendations for products or needed in the future for upkeep. I would definitely call them again. read more

They gave us a reasonable estimate for HVAC duct work and completed it professionally and on time.

Mac not very respectful or caring of business . He type of guys will say take it or leave it . Tommy provides quotation full 5k above competitor and then prefaces his quotation with we provide apples to apples price guarantee . Was hoping for much better experience . Hard pass. This is not the right team to do my hvac job read more

HVAC diagnostic service - I appreciated that the company was upfront on the phone about being a new company with the same name but completely separate, as the previous BACC had installed my AC unit. They kept in touch about when the technician would arrive. Constantine did a quick diagnosis and advised to contact an electrician for my issue. read more

After checking out our A/C, we were told that it needed to be replaced. We called another company and they repaired the unit for 600.00 not $17,000.00!!! Another case of someone trying to take advantage of a woman. Sad... read more

They fixed the problem, but communication with the customer needs improvement. Technician arrived whenever is convenient for them. Usually when the repair is complete, the technician checks to make sure it's working in the house. In my case the tech changed out the part then left. They figure is anything is wrong the customer will call back and let them know it's still not working. The problem with this is that if there was something wrong at the time of the repair, the tech could fix it right then instead of having to come back and have the customer take another day off. read more

Highly recommend these guys! My furnace had a short-cycle issue and I had another company come check it out only because they were able to come out earlier. However, I wasn't too sure that that company knew what they were doing as they diagnosed a faulty pressure switch that needed to be replaced. Considering I only moved in to this newly-built place two years ago...it just didn't seem likely, not to mention they went to check the roof vent and claimed it was not installed properly before arriving at the pressure switch issue. Anyhow, they charged me for a diagnostic fee of $99 and then quoted about $300 for pressure switch replacement. Good thing I decided to have BACC come out and give a second opinion. They actually did a proper flushing of the pipes and drainage and the furnace was working after that. Because of that, they admitted they still don't know exactly what was the issue but would warranty the visit should it occur again. Regardless, they saved me a ton of money on a pressure switch replacement (although I might've been able to do it myself). I trust their skills/knowledge and enthusiastically opted for their maintenance plan. This covered the diagnostic visit as well so the value gained was properly more than 3x the previous company's if not more if you factor in the misdiagnosis. These guys are solid and for those homeowners who forget to do proper maintenance, go with the maintenance plan! read more

Bay Area Climate Control was very responsive and professional. Their tech guy came and give me idea of what caused the AC to stop working so that helped a lot on my part to understand what happened. He did order a part and fixed next day with 2 years warranty. Very satisfied read more

Our AC wasn't blowing cool air. The technician Constantine was very helpful, respectful, and thorough in explaining what he did. Would call again if the problem reoccurs. read more

I second a previous reviewers warning to preexisting customers. I called about an issue with my unit and was told that since the company has been acquired, warranty's and other benefits established as a regular customer are no longer valid. The customer service rep was unable to give me any helpful information and just continued to state what was unavailable. I would not recommend this company. read more

I recently hired this company to install HVAC and had a positive experience. It has since helped my family survive the last 2 major heat waves. I highly recommend this company and here is why. Bill did a comprehensive inspection of my attic and offered me very honest opinions on which unit I should choose from. For example, he explained for a small home like mine, a two-stage furnace won't make much difference than a single stage while the rest companies I talked to just gave me two-stage by default. He also found out my existing wiring to thermostat only supports single stage due to lack of control lines. This helped me make an informed decision and avoided potential issues when running installations onsite. The whole installation took 2 days. Derek and his team did a professional job on replacing my furnace and installing the AC condenser under stairs. Derek was able to identify a kinked pipe before running the installation and got it fixed by just opening a small amount of drywall. His team also went above and beyond and concealed the pipe much better than the original plan. The folks were all very friendly and showed respect when dealing with my family members. They also cleaned up the site after the work. Overall, they did an awesome job in a reasonable cost. I will source them for my future HVAC needs for sure. read more

Our furnace was having issues shortly cycling and we've had technicians who have come by to try to diagnose the issue without much success. However the technician Constantine was very thorough in diagnosing our issues, identified the likely causes and options for the customer before proceeding. His demeanor was excellent, very professional and I would be happy to call him back if we ever needed a follow up visit. Thank you Constantine!! read more

First, the good. A few months ago I called for help with my Nest thermostat. The young man was responsive, polite and professional. So much so that I called them back a few weeks later to look at damaged vents caused by rats. It was deep in the crawl space where I couldn't get to. A different guy came out but he said he found no evidence. Since insulation was blowing through the vent I knew that couldn't be the case. Made me wonder if he actually climbed back there. So, I followed up with exterminator who sent me the pictures (see below). I forwarded them along to follow up, but 10 days have passed and no reply at all. I had also previously asked for an estimate for an air conditioning install. He never responded to that either. I guess business is so good that don't need mine. read more

Bay Area Climate Control - Damaged vents - Heating & Air Conditioning/HVAC Near Me - Hayward, California

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This review is long overdue. Our 40 year old furnace died in the second week of November and we frantically searched for someone to come out, get an estimate and get the work done. I contacted Bay Area Climate and Bill called me back quickly. Even though he was not able to come out until the week after and would not be able to install a new furnace until a few weeks after that, Bill spent at least 1/2 hour on the phone with me. What a wonderful professional! Bill gave me a list of things to ask the contractor we did use, told me what kind of furnaces to look for and even gave me an estimate based on what we needed done. I was so impressed! We did wind up using another company (simply because they could come out and do the install quicker) but if we ever need help again with HVAC, I am going to call Bill and Bay Area. Thank you Bill! read more

We recently bought our first home (built in 1950) last year. It had been a rental for 13 years and we quickly found out some very questionable things had been done, including putting the heater return directly next to the kitchen/dining room without a sound loop from the garage (where furnace was located). It sounded like a jet engine. So we got 3 quotes from different companies - 1 big (too pushy and arrogant), 1 small/local (liked the guy, but he never followed up with a quote), and Bay Area Climate Control. Bill from BACC gave us an-over-the-phone ballpark estimates, then came out for an in-person estimate after the New Year. Bill is extremely knowledgeable, honest, responsive, communicative and NOT PUSHY. He encouraged us to compare quotes and be mindful about quality manufacturers. We planned on getting a new furnace, re-locating the return, and installing a whole house fan after tax season, but as luck would have it, our furnace died and we were freezing in our home. So I called BACC on a Monday they got us on the calendar the following week. The Installers, Derek and Kevin, were a great team. They were on-time, communicative, respectful of our home and did really excellent work. We appreciated them spending an extra day to get everything right instead of rushing to finish when we decided to do a dual return instead of a single. Somehow, Kevin made our plenum look way nicer than how he found it (which I wasn't expecting) and Derek was really patient and thorough when we had questions. The parts have a 10 year warranty, the labor has a 3 year warranty and all appropriate permits were pulled. Everything was above the board and done to code. Overall, we're very pleased with Bay Area Climate and would recommend them to anyone. P.S. We almost didn't take them up on the free estimate because when I made the original phone call, I was told they didn't do whole house fans (which we definitely wanted). For whatever reason, I decided to go ahead with the estimate and was happy to learn they DO install whole house fans! read more

This is a long overdue review. We contacted BACC towards the end of 2020 after having enough of baking inside being unable to open our windows due to the fires and smoke -- having a whole house fan works only when you have clean air to breathe, and our uninsulated Peninsula home built in the 40s simply cannot buffer against hot days -- 90+outside in the day means our house stays 85 degrees pst midnight if unable to ventilate it. Yes, we should insulate all our walls, but that's a messy project for another day. We worked with Bill for the AC estimate and he was great at giving us options to fit our existing blower and cut down on cost. He also explained what a new Infinity Carrier unit could and couldn't do with the mismatched Performance Series blower we intended to keep. We wanted a higher SEER unit that was quiet with a soft-start (to potentially allow for a battery solar connection down the road), and that's what we went with. The pricing was on-par to better than two other quotes we received. Moreover, the reviews from others spoke for themselves. The AC instal went well. It took about a day for them to cut in a new coil box, install the condenser, run the electrical, and the other lines to the HVAC closet. They discussed where the lines would run and the placement of the unit so it met city code requirements and our needs. The install wiring was a bit tricky because of the mismatch of blower and condenser unit, so the owner (Ryan) made a point to come out himself and fix a few things (on a Sunday, I might add) so the cooling stages and electrical worked as expected with our Nest unit to wrap things up that very weekend. We didn't need any duct work, but I'd trust them to do a good job with that as well. They handled all the permits and things passed inspection easily. Flash forward nearly a year later, and this AC unit is a godsend with smoke / fires yet again and being unable to open windows. I'm even thinking of giving them a call one of these days to fiddle with the duct fins in the attic and rebalance some of the rooms, as the prior owners oddly balanced some rooms disproportionately, and one room is now insulated and does not need as much airflow. I wouldn't hesitate to go with BACC if you're looking for a fair price and a skilled crew. If we ever move and HVAC work is needed, I'm not thinking twice before signing them up for whatever needs work. read more

Beware. This business was recently sold. No longer the same owner and refuses to work on previous BACC installed system. Weird.

Had problem with my A/C..BACC sent Constantine to diagnosed and replaced the the problem and got my a/c working .. he was very knowledgeable , honest and very professional.. thank you Constantine and the Bay Area climate control customer service who who answers the phone . , you guys rock! Highly recommended as they are very responsive. read more

Constantine did a amazing job identify the problem and made a quick fix on my disconnected AC water pipe.

Ryan sent a technician within a few hours of my initial request, for AC blowing warm air on one of the hottest days of the year. The technician quickly diagnosed and repaired the fault, and got the AC back up and running again. Very happy with the service received and would definitely use again. Thank you! read more

As of this moment I have just turned on my new Mitsubishi mini split heat pump system which was installed by a competent team at Bay Area Climate Control. They were very careful to not disrupt any of the current renovation. It was necessary for them to navigate around several obstacles. They were kind, patient and gracious. They arrived promptly at 8:30 every single morning! Antonio, Uriel and Keith did most of the work. They helped me set up my thermostats and remote control units before they left. If you already know what a mini split system is, I recommend you look at this Mitsubishi product. I chose to add the Wi-Fi remote to the package. I live in an completely electric townhome-- no gas! Without my pellet stove this winter, it has been very cold. This Mitsubishi mini split system seems like it's going to be my answer to prayer.A major benefit is that one can control the temperature in one room at a time without wasting energy on the rest of the house. Bill, the sales technician, spent at least 45 minutes on the phone initially explaining how it would all work. When he arrived at the property he took pictures and we had another short visit. His explanations were clear and informative. You can count on Brenda, the office manager, to keep things in perfect order. Unless something unusual should go awry, I am totally pleased with this product and installation. I am delighted that I chose Bay Area Climate Control. P.S. they all were conscientious about wearing their masks. read more

Bay Area Climate Control - Heating & Air Conditioning/HVAC Near Me - Hayward, California

Ryan is honest, helpful, and a great communicator. He responded to my service request through Yelp quickly and offered a bit of DIY advice to try and fix the issue first. I appreciate him and his work ethic. They're my first choice hire the next time I have a heating need. read more

Thanks to Daniel for repairing our Rear Wall Heater. Didn't take no longer than 15minutes! read more

Bay Area Climate Control - Thanks to Daniel for repairing our Rear Wall Heater. Didn't take no longer than 15minutes! - Heating & Air Conditioning/HVAC Near Me - Hayward, California

Just want to call out the professionalism and expertise of Bill at Bay Area Climate Control. Bill was patient with us as we explored best options for a mini-split in our home. He accepted we were shopping HVAC firms and would not disparage any others. Really appreciate this level of class and courtesy, which seems rare at times. Thanks Bill! read more

***Open during COVID! Will make repairs during COVID!** (Don't worry. They practice safe distancing and take measures to keep you safe.) Bay Area Climate Control is simply awesome because they are highly responsive, make same-day appointments and will have your furnace fixed for an affordable price that is very fair. Daniel is the most professional and efficient HVAC tech that I have ever had encountered in a residential call. He had all of the friendliness and professionalism of a commercial tech in a residential setting. That is so hard to find! Daniel arrived with a friendly demeanor but was totally all business in a good way. Even though a car was blocking underneath the furnace which was on the garage ceiling, he was able to grab a ladder and with some creative leaning, run some tests and figure out the problem (bad motor) within minutes. (We discovered the car had a dead battery minutes before he arrived.) Daniel calculated the costs of the new motor and labor to install which was super affordable and made arrangements to install the new motor asap. The work was performed efficiently and we were back to warmth very shortly after he installed the new motor. He was super thoughtful and wore booties in the house! Yay Not only was a car blocking the access to the furnace but when Onstar arrived late to recharge the battery, Daniel helped move the car out of the way so that we did not have to freeze waiting for another appointment. Hero status Daniel! And he did it all with a smile. PROS Not intimidated by old furnaces so you won't get the speech about how old your furnace is. Efficient diagnosis run on actual tests performed within minutes of arrival. Friendly. Competitive rates. Super quick turnaround on repairs. CONS WIll have to share this company with more people because of their continued 5 star service! read more

Bill, Ryan, Jesus, Kieth, and everyone we interacted with at BACC were extremely professional, honest, and very experienced/knowledgeable in their trade. We replaced two furnace/AC units and these guys pulled through big time. No hassle, clean and very nicely installed - took care of any issues immediately and were very responsive. You don't find businesses like this very often these days but when you do you keep them in your contacts list and refer them to others. My greatest thanks to BACC - highly recommend them for your HVAC needs. read more

Wow! So great to find such an awesome company. They showed up at the right time. Did quality diagnosing of my heater and will schedule the follow up visit shortly once the part comes in. Price is also reasonable. Thank you guys!! Will be a regular customer now. read more

These guys rock!!! Got a text and email that Hugo, the tech, was on his way and showed up onetime. He was ok with me looking over his shoulder and explaining what he was doing and answering questions. Cleaned the furnace and blower fan, and made sure it was working ok after it was all put back together. What a great experience from scheduling to the actual maintenance. Highly recommend. read more