Ian sent a crew out and they did a great Job painting my Garage and assembling two cabinets. The work was much appreciated!

I would not recommend this company for anything! BUYER BEWARE! We had them renovate our garage and add a front porch to our house. Robbie came out to look at the work and was very respectable, neat and professional. But that is pretty much the extent of the professional service. The first two guys on the job seemed to understand carpentry but when they were not on the job the others sent were not trained at all, one of them would bumble around like he had no idea what he was doing, but you pay the same hourly rate for whom ever is there! They were to install insulation, OSB board (so later we could paint) and corrugated tin on the ceiling of the garage. They totally missed one entire wall of insulation and had to return remove OSB and insulate and reinstall. Their carpentry skills were very poor and they put the rough side of osb out, making it almost impossible to paint. They did a very poor job of installing tin ceiling. We asked Robbie to come inspect the job and he made excuses for every poor carpentry blunder. We should have stopped right there but had hired and waited on them for weeks and wanted to complete what they had started. First day of front porch the post brackets were not square and this sets the tone for all further building squareness. Luckily my husband caught this before they got to far and made correction. They didn't complete the full installation of all the materials, just left the pieces laying in the front yard. We had to have them return to fix boards that were upside down and cut to short and warped, and finish installing the pieces left. Then they sent a bill for the corrections!!! Saying it was owners preference!!! They caused a short in a outside electrical wire to a light that they had to remove and reinstall, causing a whole floor of our house to not have electricity for a entire weekend. They lied saying it was a faulty fixture, I called the electrician which we know and love as honest people and where told the truth. Bax was willing to let us be charged the electrician cost to fix what they caused?!! Luckily I was here and caught this! This was the final straw for me!! We had not heard any bad or good about this company and were willing to give them a chance, but now I can say I would not recommend them for anything! If you are going to charge what they charge you must be willing to stand behind your work and send competent workers to do the job! read more

I do not recommend this company! We hired Bax Homeworks in June to install a new deck off our kitchen. From day one we noticed that the measurements were off and we questioned when the support beams were placed half on concrete and half on pavers but were reassured that it wouldn't cause any issues so we continued with work. By day 3 I could tell we had a bigger problem on our hands. The cuts were rough and not measured correctly which left large gaps when they tried to install the stair rails. The screws were already splitting out of the wood and the stairs creaked and visibly shook even when my 5 year old walked down them. The platform at the top of the stairs wasn't square which caused the floor boards to stick out on one side and the handrail on the stairs significantly bowed in the middle. At one point I watched one of his workers wood glue a piece of the stairs back together after they made an error in their cut. We contacted Robbie right away with our concerns and he said he would send someone out to fix some of the issues, but that everything else was either the fault of the wood from the mill or was "industry standard." The next day, one worker came to fix the errors but only left a bigger mess. Screws were missing from the handrails and he took a circular saw to the platform which cut a chunk out of the deck board and the face of the platform. Again, we contacted Robbie by email with pictures of our concerns and he said he would send his project manager to fix some things, but that he had preformed "industry standard" work and we would be charged for him doing any extra work that he didn't deem necessary. The project manager did the best he could without completing starting over but we were still left with stairs that shake, bowed handrails, rough cuts, splitting wood, and have recently noticed 2 of our support beams are already starting to twist. It was extremely hard to have a cordial conversation with Robbie without him becoming defensive. In the end we just wanted a deck that was completed correctly and that we felt was safe for our family. I have never written a bad review before feel like I need to warn other people that Bax Homeworks is unprofessional and their work is subpar. read more

See all