Stay away from this dental office. Zero stars. The reception team, including Carla and the office…read moremanager, was extremely rude and unprofessional. There are several complaints about Carla in the reviews, yet nothing appears to be done. During my appointment, my mouth was numbed without anyone explaining what was happening, and I was then left alone in the room. I later went to another dentist for a second opinion and was told that Great Expressions had identified five additional cavities that did not appear to be necessary. After I complained and said I would never return, I received a poorly formatted termination letter in the mail. Based on the timing and content of that letter, it honestly felt like the office was trying to cover itself rather than address my concerns. Don't bother contacting corporate when they respond to your review--they offer no real help and you will never hear back regarding action being taken. Instead, you'll receive a termination letter. Based on my experience, I believe this establishment is a scam and seems more focused on making money than providing appropriate care. I strongly recommend getting a second opinion and avoiding this office at all costs.

If I could give 0 stars I would. The staff changes on the regular; the hygienist and orthodontist…read moreyou see at one visit you most likely will never see again. They never answer the phone so if you have an emergency forget it. I only came here and stayed here for a few years because it was the only dental office that accepted my insurance but boy do I regret it. In my time going there, I had to have a tooth pulled, I was told I could no longer get regular cleanings only deep cleanings because my gums were so bad but when they submitted X-rays to my insurance company for approval in paying for a deep cleaning it was denied because my gums actually didn't need it. They bill you for things your insurance company already paid for and when you call back to ask for a refund they pass your call from person to person. It wasn't until I had my insurance company filed a claim that they felt the need to acknowledge their error. I 100% feel the only reason people go here is because dental expenses can be a lot but I learned from experience leaving this dental office has been the best thing I have done for not only my teeth but for my happiness. But trying to get my own dental records back to give to my new dental office was also a draining process over the phone. I had to physically show up at the office to ask for my paperwork because they didn't take me serious over the phone. Now that I left I feel more confident with my new dentist and even though they don't take my insurance and I have to pay out of pocket, I'm getting what I pay for which is professionalism and honesty about my teeth at my dentist which is never what I felt here.

not a prosthodontist not an oral surgeon…read morenot an implant specialist there is no such speciality not a "cosmetic dentist" there is no such specialty ruined my mouth left me without upper teeth for 20+ months. all that he did maxillary jaw: failed. kept all money, nonetheless. run run run

I wrote 2 reviews for this excellent Doctor.None of them were ever posted.I genuinely believe…read moreDr.Lokesh Rao is the supreme best.he is considerably patient with all his clients.Above it all he is highly intelligent.He has done a bridge for me seven years ago.It is still sitting strong,never an issue.His rates are undeniably reasonable,and the service him,and his staff provides are without a shadow of a doubt A1,utterly,unparalleled.How can i almost forgot to mention about his distinctive,superb,hygienist?"Virginia".You always know when she starts,nonetheless,you never notice when she's done,That's how gentle she is to give her patients the ultimate best service possible.I have been going there for more than fifteen years.Unfortunately,i had to move to a different state,7 years ago unluckily,i'm still in a labyrinthe to find a dental office that is comparable to Dr.Lokesh Rao with his superlative staff.I'm profoundly,sorry about the death of Dr. Trevor Bavar.He was as efficient.May he rest in peace."ad vitam Aeternam"

Dental cleaning with Christine. She is knowledgeable and caring. We are like old friends. I trust…read moreher and I recommend her. I will not go to another Hygienist. I make decisions based on our discussions. I try to go every 3-4 months for cleaning. See you next year. Christine. She books quickly. Also I met the owner a few months ago and she offered me a deal on braces. Didn't go that route because it wasn't in the cards. I liked her personality and demeanor. I said no to braces but she was still nice.

***Update: called to make appt - they're not requiring vaccination and wouldn't share if the…read moreproviders were vaccinated. Will not return.

Hope to see him soon for a situation only he can handle.unfortunately he has nothing available…read moreuntil mine 4th. He is an exemplary periodontist and I trust him now and in the past. Fran Lewis Mj network restream live video interviews/

I had walked into Dr Iannace's office without an appointment ... just with a crown in tow. I had…read morejust left Dr B's office disappointed with skimpy explanation and her conclusion that a root canal could not be done. Her only recommendation was to seek an Implant. Dr Iannce is the only person I would trust with such serious surgery! He has done a 1 other implants before for me AND is the only one who knows how to do it gently. Armed with patience and an able bodied team (Kaitlyn; Joanna; Maria & others ), I was comforted and escorted to a chair where a machine took special ex-rays of my entire mouth. Remarks were made as to the status of some other teeth AND ...I was informed that a temporary bridge' would be ordered to replace the crown. I felt confident and fully trust Dr Iannace! He's an amazing, methodical and wholistic periodontist. He is though and attentive to my concerns and needs. He's reassuring and eases my anxiety and fear. I know I am in great hands when I'm in Dr Iannace's care! He's the best!I

Dr. Orentlicher did a great job extracting my son's wisdom teeth. The entire office staff was…read morepleasant and helpful. They were patient with his anxiety and answered all questions thoroughly. We weren't kept waiting which is always a plus. Highly recommended by our dentist.

I needed 3 teeth pulled on my lower left side of my mouth. Dr. Chavitz…read moreentered the room with his top scrubs barely covering is belly. The scrubs didn't fit because his stomach was to large! So i sat there with his belly of skin and hair pressed up against my right arm while he pulled my teeth. AWFUL EXPERIENCE! He was in the back exam room which looked like an office turned exam room. Just dirty looking! Then the sutures he put in all came out that night! I've been going through hell for 15 months! Now i need to see a Periodontist to try and repair my gums!

Writing this for my mom because she's not on Yelp. But she was so unhappy with this doctor that I…read moreneeded to write a review for her. She said Dr. Chafitz was very impatient and didn't explain what he was doing. He was also very rough - when she told him she was still feeling pain after he had injected lidocaine, he said "that shouldn't happen" and just continued on - completely dismissive of her. Also - during covid 19, they're not taking everyone's temperature (though they say they are) and re-using the same pens without disinfecting them between patients.

Fantastic staff and great surgeon taking into account all of my issues before they surgery. Quality…read morecare and compassionate and more. Lucky to have a great staff and surgeon.

My daughter came to this office for wisdom teeth removal. Plenty of parking outside. Park in the…read moreback of the building. Walk up the stairs and the office is on the right as soon as you walk in. If you park in the front, take the elevator to the second floor. Very modern looking and clean office. The entire staff was helpful and informative. They explained the entire process before the doctor entered. The front desk gave all of our options for payment and if a specific kind of sedation would be used. Dr. Horowitz is very knowledgeable, efficient and friendly. The appointment was at nine, we were leaving the office by 9:45 for all four teeth. If your insurance covers, I would highly suggest using this office for oral surgery. Not open every day, there are a few days in Mount Kisco.

Dr Dibbini and his team are incredibly hospitable and take the stigma out of going to the dentist…read more My whole family sees him and his bed side manner is second to none. He truly knows how to make a patient feel comfortable. He's prompt in answering any urgent calls. It took years to find one, but I go to him for all of my dentistry needs.

The BEST dentist I have ever been to, and that is saying a lot. I always conduct thorough research…read morebefore visiting a dental office, as I had a bad experience in the past. After finding Dr. Dibbini, seeing good reviews, and reading that he studied dentistry at NYU, I felt comfortable scheduling a visit. My experience with his office exceeded all expectations. The staff is friendly and helpful, and the doctor is really great. I went in for a check-up (x-rays and cleaning) and made a follow-up visit to have some cracked fillings replaced. I have had fillings replaced and cavities worked on in the past, but nothing like with Dr. Dibbini. It was virtually pain free. I did not have to get stabbed with a needle over and over. The doc was precise and I was perfectly numb after the first injection. The filling replacement was fast and painless. I've been other places where I needed to get multiple shots to numb me and still felt the drilling--not with Dr. Dibbini. IT WAS BY FAR THE BEST EXPERIENCE I HAVE HAD AT A DENTAL OFFICE. I would definitely recommend this office and Dr. Dibbini.

How many people can say they love the dentist?! Well, I do now. Here's why:…read more1. They have awesome hours and are super flexible 2. Luz, at the front knows her stuff and will take care of you and put your insurance company in their place (politely). 3. They work as a team. Cheesy but true. They ask each other for help, support each other and everyone genuinely enjoys working there, you can tell. 4. I've brought my infant twins in with me on several occasions and they helped care for them as if they were their own children. 5. Milk chocolate sea salt caramels. (Yup, at a dentist office) 6. The dentists are normal people who talk to you about what they are doing. 7. A lot of their work (like making caps) is done in house so the wait time for stuff is cut in half!! 8. Dr. Inabi. The end. 9. Needed a tooth extracted while pregnant and was in a lot of pain the following days. Dr. Inabi called me that night and the next few days to check in on me. 10. If you aren't convinced yet, I'm not sure what else to say, just reread my list and call Luz for an appointment. :-)

Do you know how much time I've wasted at this shithole? Is it an actual certified practice? I had…read moreto get a root canal and the singular dentist that works there had to bounce between 6 different patients while I'm sitting in the chair, numb. I was left alone for 20+ minutes with absolutely no warning. I'm fitted for a temporary crown and it's fallen out TWICE while IM EATING. And the helper has the nerve to tell me to be careful flossing. I wouldn't send anyone here.

There's not much that I can say other than the entire Staff at Westchester Family Dentistry is a…read morewonderful, thorough and knowledgeable bunch. They care for each of their patients and practice great bedside manner. Literally every individual is so helpful.

Went to Dr. Shih as an emergency patient. I gave them my insurance and they said they dont accept…read moreit. I paid $95.00 out of pocket. I later find out they actually accept my insurance. If done correctly I would have had an out of pocket charge of less than $25. Since they are in the plan the insurance company sends them the reimbursement check. Im still waiting for the dentist to remit me $72 I was overcharged. I must say if it wasnt for this incident I was ready to switch from my current dentist. I did find Dr Shih to be a good dentist and her assistants were very professional. Unfortunately, by having me pay out of pocket despite taking my insurance has made me rethink the change. After three months Im still waiting to be reimbursed. ( the insurance company confirmed she got their check)