Caring and knowlegable. Always make time for emergencies and there is good follow up information…read more They are up to date with the newest treatments and have kept my "ancient" chihuahua healthy and pain free much longer than expected. Dr. Jen also discusses behavior issues with me and possible solutions which many vets will not do.

Estimate/quote to save my dog's life $3,500 charged $4,700 no complications. Not honest!read more

From start to finish, my experience with HSW and Dr. Kirsten has been stellar…read more I am particularly protective (and prone to crying fits) when it comes to my beloved Lunchbox. For the first time in her short life, we had to leave her at the vet's overnight for a TPLO surgery. In the lead-up to the surgery, Dr. Kirsten provided us with direct, clear information and presented us with our various options. In contrast to the clinic where we nearly had the TPLO surgery done, Dr. Kirsten and her staff were deeply understanding when I started sobbing when dropping Lunchbox off. Dr. Kirsten's love for dogs is palpable and I felt fully confident that I was leaving my precious dog in capable, loving, and compassionate hands. Lunchbox was so well cared for while at HSW and the entire staff went out of their way to avoid incurring extra charges for us, to make Lunchbox comfortable, and to make the entire experience as painless and minimally traumatic as possible. Post-surgery communication with the office was wonderful, and they fielded my stressed-out phone calls for days afterward with grace and patience. Durango is lucky to have such wonderful veterinary care available!

I have three weenie dogs, and we were so happy when Home Sweet Home re-opened under new ownership…read more Dr. Hawkins provides compassionate care that is really focused on the wellbeing of the whole family. Her office has a small town feel, she knows my pups by name, and has wonderful flexibility to ensure they have the best care. For example, my dogs have a history of adverse vaccine reactions. She ensured that they were seen in the morning (a time when she typically performs surgery) so if they had a reaction I could call her office instead of paying emergency vet fees. I know the vet is wonderful when my dogs don't mind going. I highly recommend her clinic. XOXO Jamie, Vivienne, Lowgan, Landon and Puzzle

Excellent veterinarians and techs . We were traveling when our dog needed care. They were…read moreable to give us an appointment, and when they realized they were unable to do the surgery at their facility, took the time to call around and see if there was any other hospitals that could. They referred us to a clinic, and we were able to get the care we needed there. Highly recommend Riverview!

Just like many vet clinics across the country, Riverview Animal Hospital is now owned and managed…read moreby a private equity mega group that owns hundreds of vet clinics. When private equity takes over expect prices to rise and quality of care to go down. So, first sign I have noticed....when you call they do everything they can to avoid having to answer the phone. You are encouraged to call back if no one answers or to use the app. This is common practice for these PE firms---cut down on front office staff to increase revenue. So don't expect the phone to be answered. Go use the app and save us money on salaries. The other tactics already in play are to raise the prices on exams, try to force the customer to use Riverview's pharmacy, make it difficult to get refills without requiring an often unneeded exam, and so forth. It's time to start looking for another clinic that is not owned by private equity. My love for my dog should not be an opportunity for a profit driven PE firm to cash in on me. It's disgusting.

First appointment with this practice for Jellyroll. We were greeted as soon as we walked in the…read moredoor. Our wait was maybe a minute before he was checked in, weighed and escorted to a room. We were in the room at the most 2 minutes before the tech walked in to get more information then quickly followed by the vet. Jellyroll loved the vet and interacted with her the entire time we were there. It was his annual visit as well as establishing him as a new patient. Overall, I'm happy with their services and the care they showed Jellyroll.

Amazing doctors and staff! They saved our dog's life. So grateful for the 2 years and counting!)…read morethey've given us together. They really love animals

Dr. Ramey (Nichole) arrived as scheduled, with a big poodle in back seat, and spent two hours with…read moreus; we live 50 miles from her practice. She evaluated a difficult case; we couldn't decide and we have been here twice before. She understood and helped us through one of the most difficult decisions of our lives. In the end, Dr. Ramey 'freed' Taifun to the Rainbow Bridge. Dr. Ramey's home service is of incalculable value and goodness to animals and their people. Having experienced Dr. Ramey in our home, I would wish to never again need to take our pet to a clinic for their final sleep. She was wonderful. Thank you Dr. Ramey. Irmi and Scott

These were some of the kindest to animals people I have ever been around. They spent so much time…read morewith my little puppy for her first nail trim because she was so frightened. They gave her peanut butter and all the time she needed. And they fell in love with her, and that meant so much to me. the quality of care and the thoroughness of her examination were perfect

We are so fortunate to have Dr. Lodahl to take care of our furry family members .Yet again she…read moresaved our dear Andre on a Sunday night, when he was having terrible digestive pain . Thank you!

I really wish people would stop going here or recommending it. From a client's perspective, Claire…read moreseems like a kind person but she is absolutely terrible to her staff. Constant berating and belittlement. She has also been reported to the state board and the DEA for falsifying medical records. Please don't go here.

Everyone at Durango Animal hospital was very nice when I arrived there with my dog for a check up…read moreafter we had a car accident in which he was in the car . The front desk , ( especially Carol!) , the vet , were all patient and courteous , the vet was very professional and knowledgeable, took her time with my dog , examined him thoroughly and assured me that he seems fine. They even gave me a courtesy call 48 hours later to check that all is ok with my dog . Fees are very reasonable ! I highly recommend this facility!

I was with this vet for about four years. Over Christmas, I…read moresuspected my dog of needing his anal glands suppressed. Getting over the holidays, planning a trip, and sick from food poisoning - I head down to them and give them as many details about the situation that I can. To which the "vet" whom we don't normally see - interrupted answers to her own questions, didn't bother looking at his charts, made us both extremely uncomfortable. When she suggested taking him to the back to clip the area, my dog reacted - as well as I. I could tell by her energy I didn't want her alone with my dog. Sure enough he gets on the table to he looked at, in his butthole so he is nervous and she's shouting "sedation sedation". After getting it trimmed, she tells me he has a tumor. As my eyes water up because my 8 year old Aussie has been just diagnosed with a tumor she asked me, why I'm crying? I go on to answer this stupid question and then say, what's next. "Well surgery, do you have any questions?" I think I lost it then, I had many questions to which she wouldn't have cared or answered in my opinion. With no answers or previous information on tumors, to belittle and be condescending on someone trying to get an idea of what to do when this was a completely unexpected turnout. We immediately left, switched vets, and I have told everyone I can about this. I will beconsistently be warning people of this place.

Drove down to Durango, with my dad, from Denver, to ride the train. Made a reservation the week…read morebefore and it was super easy to book my pup. We dropped Smaxwell off at 7:30 with a very friendly young lady who explained everything to us and told us about posting pics on Facebook. We were a tad late picking him up because the train was running behind but they said it wasn't a problem and we got him just in the nick of time. They even allow dogs to spend the night, if the train is late, free of charge!! Since I don't speak dog I can't 100% say how Smax enjoyed himself but he seemed tuckered our and happy to see me at the end of a long day of playing! I highly recommend this place for pups because they are very affordable, friendly staff, and located right down the street from the train!

I had an extremely upsetting experience at this boarding facility. I was told my dog would be…read moreplaced in a designated late‑pickup area because we were arriving back from the Durango-Silverton train after hours. When I arrived, she was not in the location I was told she would be. When I walked into the area, her kennel was empty -- and the only other kennel was wide open and empty as well. In that moment, I genuinely thought my dog had been stolen. No staff member was present, no signage, no explanation. I had no way of knowing whether another dog had already been picked up and mine taken with them. I stood there panicked, thinking the worst. Only later was I told that there was never another dog in that second kennel. But how was I supposed to know that when both kennels were empty and no one was there to help? The lack of communication and the careless setup caused unnecessary fear and distress. My dog was eventually located, but this experience was unacceptable. Clear communication and secure, supervised pickup procedures are basic expectations for any boarding facility. This place failed to meet them.

The staff is very professional and caring. Our cat recently had a visit for shots and a wellness…read moreexam. The doctor found a tooth that needed to be extracted, so we have a follow-up appointment that was scheduled without a long delay. The people there are a pleasure with whom to work. We are happy to have a veterinarian who is this far north, because we live almost 30 miles from Durango.

I visited Bakers's Bridge vet yesterday to get an arthritis shot for my dog, MercyBlue. We live…read morepart time in Dallas so I don't have to visit the vet here often. Mercy had been on the tail end of a bad hot spot break out due to allergies and one of the spots on her face had broken open again. I had heard the girls answering the phones telling people they had no open appointments until the next day. My appointment was just a run back with a tech but I asked if she had any advise on how to treat the hotspot. Dr. Hamilton offered to fit us in for an appointment. I was not expecting such a wonderful, caring staff and doctor. I am so thankful they saw her, Dr. Hamilton perscribed a new antibiotic/seroid spray that seems to be working a miracles! I highly recommend this vet! The prices also seem to be half what I pay in Dallas.

I feel so fortunate to have Karlene as my veterinarian. Over the years, she has seen my horses,…read moredogs and goat. Many of her services are not conventional but they are effective and especially helpful for non-descript conditions conventional vets cannot identify, or conditions where conventional medicine is ineffective. Karlene is caring and compassionate and relates both to her animal patients and their owners.