So I'll start off by saying that our waitress was great... she made sure our party of 8 was well…read moretaken care of. Our drinks were always full. Sadly, her service was the only thing positive about my first time at this establishment. My main complaint is the wings... sure, the flavors on the outside were great but the chicken itself, yeah... not so much. I like a freshly fried wing that's crispy on the outside and juicy on the inside. My wings here, however, were thoroughly cooked but cold in the middle. The chicken skin was rubbery, therefore chewy. So what does that tell me? They're precooked in house and reheated to serve. I only ate four of the eight. The rest of our party seemed to enjoy their wings, which is good on them. I just can't enjoy a cold centered wing. Much less a rubbery chicken skinned wing. I know a freshly fried wing when I see one and mine weren't freshly fried at all. My sweet potato fries... also cold. My son's lemon pepper fries were great. It is what it is. I'm not one to return food or complain about it in the moment. I simply prefer not to return.

Perfectly cooked wings with amazing flavors…read more We got 6 types but our favorites were the spicy garlic Parmesan and spicy Lemon pepper. You can split 12 wings to be 3 flavors. We got 24 wings and did 6 flavors. The extra hot were HOT! Good service. Not very clean restaurant with kind of gross bathrooms. They don't have carrots or celery. Be aware they charge for all flats and blue cheese as well as sides of sauce but don't disclose this up front. Beer selection on draft is okay. They didn't have an IPA on draft so I got a blue moon. Waffle fries were great. Tajin fries were AMAZING. Next time I would ask for tajin seasoning on the waffle fries.

Great pizza and fast delivery! Lots of cheese and toppings! Very delicious! Enjoyed the pineapple…read moreand Canadian bacon! Great treat for a night home with the family!

Very tasty Pizza and Wings. Great service and very quick. Kind of small for seating so mostly small…read moregroups here.

Food is ok. It's really greasy though. It's really hard to get through or they don't pick up calls…read more What's the point of having a phone?

Food was delicious (Pastor Fries and Birria Mexican Dip)... Only one FOH employee, but she was…read moredoing a great job trying to keep up with everything. Cool decor and music selections, very on theme, but the special drink and shots menu is REALLY badly designed. Dark red on black in a small font... nearly impossible to read even in the daylight. I can't imagine trying to read it at night.

Let's start with ambiance, well it's got a nice layout for sure and if you just want that it's a…read moregood place to go. My wife and I thought we would give it another chance but weren't impressed again. Service personnel at bar were nice but just too busy to focus on customers at bar due to attending to waitresses orders and they would keep passing you by not even looking up so trying to get their attention for a second drink forget it, so just decided not to get that second drink and waited to waive down one of them to pay and get out. Food: I ordered the wings which were just ok but the carrot slice (only one) and celery were old & gross tasting. So, freshness they need to work on for sure. Also had a pizza which was just ok. Recommendation: they need to hire a bar back to assist them behind bar. The last time we had to return two margaritas twice (unbelievable), that's one drink they need to get right. As I sat there with my wife we noticed a couple drinks getting returned and said glad we didn't order any mixed drinks. Hope this helps and management reads and addresses these issues.

We were seated quickly at this new location on the Westside. But we weren't ready to order the…read moreminute we sat, so while they gave us "a few minutes", it turned into 20! We ordered a Berry margarita and were told there was no Lambrusco so we could order something else. But chose not to... Just had water. About 15 minutes later we saw a Berry Sangria being served to someone else! After an hour we were told they were behind in the kitchen and had some kind of problem. They couldn't say how much longer our food would take but there were 20 ordered ahead of us ... but we were welcome to leave if we didn't want to wait. The waitress didn't seem very optimistic that our or de was soon to come., They didn't seat any one else due to this and most patrons left ( including us). On our way out there ended up being a line of people waiting to get in, with LOTS of empty tables in the restaurant. I'm sure they were wondering why. I couldn't post my usual pictures because we never got any food. I guess they needed a longer training period for their staff. We left hungry .

The Shack had plenty of potential, but unfortunately, my experience left me with more reservations…read morethan rave-worthy things to say. I'm a big fan of wings, I got the Honey BBQ. The taste left so much to be desired. While the sauce itself was good, it didn't leave much else: texture, seasoning, etc. It's very big (and noisy) which is to be expected, the sports vibe feel was great but the venue size and sound drowned out the music. The customer service and hospitality was also lacking here. Our server was kind and attentive but I could also observe and understand her section being busy, it was the other staff around her from the host to others that made this area fall short for me. The best part of this visit was the Michelob Ultra & tequila.

Enjoy the wings here a lot good size and good selection of flavors. I always come here when I can.read more

Do not get the 3 pack Cilantro Lime Shrimp Tacos if you don't like the hard scratchy tail part of…read morethe shrimp. I was not expecting that in the first bite and had to de-tail each shrimp which was super messy. If I'd known they left the tail in I wouldn't of gotten them but It was a pick up order. Last time I'll order that.

Ive never left a restaurant and felt absolutely sick to my stomach leaving. I usually get the…read morepecker wrecker wings in the east unfortunately at this location I got the pecker ass. And regardless the other flavors tasted horrible as well. Entering the restaurant it immediately smelled like a nursing home. The server good. But don't ever come here this place needs to get shut down.

Great chill vibes ! Bar fully loaded with whatever you want to drink. Fidel behind the bar mixing…read moreit up is a safe bet. Food is good for bar food. Pizza slightly misses but the wings make up for it. Music playing and can request any song via app. Inside is decorated nice with nostalgia move posters and flags. Prices are super low, good bar to get drunk at or even pre game for cheap ! Ordered 2 shots and was well worth it ! Definitely bringing people back for this one and bringing everyone back for drinks !

I visit El Paso several times a year and finally got to try this spot. Perfect for that late night…read morecraving after some drinks and fun. Tried the one with jalapeño and the Hawaiian one. Also the wings were pretty good! Saw they have some new pickle dust ones.

After a long, but certainly understandable wait, we were seated for dinner around 9pm. I was…read moreconcerned that 'only' ten bone-in wings weren't going to be enough for dinner, so I ordered onion rings, too. My fiancée ordered five boneless wings and french fries. Needless to say, we brought home three boneless wings and the majority of fried sides without room for dessert. The wings were probably the overall best I've had in EP so far. I'll definitely be back. Great service, adorable ambiance, and delicious food. It's worth the wait but it's definitely a wait when they're busy.

Very good wings. Unique setting. Go to when in town for wings and beer. Don't expect the Ritz.read more

Every time we are in El Paso visiting my daughter we are always looking for something new to try…read more We decided to try this place, and we were not disappointed. Everything was delicious. Great customer service and the place was very clean. We were surprised that they were not packed but did have lots of to go orders. Definitly going back!

This was our first visit, and they really impressed us with all around great service and food. We…read morewalked in and ordered to go. It was very nice, new, and clean inside. Customer service was great, very friendly and packed a accurate order. We bought wings, mild, honey hot and lemon pepper. All flavors were perfect and wings tasted great. We also ordered fried mushrooms and they were a hit with the whole family! Not one was left over. They were fresh and tasted great. We will definitely be coming back, I want to try their loaded fries.

Stopped after a trip for meetings in Las Cruces. We were the only ones there, which was a strange…read morefeeling! We tried two items we had never had - the carne asada fries and the garlic bread bites. There was a surprising amount of meat on the fries, and the queso had a good kick to it. The garlic bread was amazing, but oh so so so bad for your arteries as it was slathered in butter sauce. I had a prairie rainbow, which was delivious. Service was quick and friendly.

Got the wall wall and it was very good. We did try the pan pizza although the crust was good. It…read morewas a little too much dough. TV's all over. We'll definitely be back