The guys were so helpful when I came in yesterday and needed a new battery. I was told by Autozone…read morethat it was too complicated and they couldn't help me. The guy that helped me was very knowledgeable and helpful and got me on my way!

I went in to this place with my young daughter to get an oil filter and some oil today and I'll…read moreadmit I'm not very knowledgeable when it comes to cars so I wasn't sure which filter to get. While waiting in line, one of their employees was on the phone with a customer and once he got off the phone I clearly heard him drop a few "F" bombs in reference to the customer on the phone right in front of my daughter! Once he saw that I heard him he apologized. That is not only disrespectful to my daughter or the customer, it's very unprofessional! And not to mention they sold me the wrong oil filter so I wasn't happy when I had to revisit this place for a refund.

I am not stupid and I can fix things. These things are no on my car and they are not my wiper…read moreblades. They do that for me here and I appreciate it. They don't have to ask if I want them to do it for me, they just do. This is either standard procedure or they recognize incompetent when they see it. Who knows? Things get done and I'm glad of it. I appreciate their help and it doesn't cost that much more than any other place. Online retailers won't help you, that's for sure.

Awesome experience at the local AutoZone today. My battery needed to be tested and was bad. I got a…read moregood deal on a 3 year warranty battery and they even replaced my old one for free. Gary S. was very kind and did a great job of taking care of my battery needs. Highly recommend the Stony Brook location to anyone needing to have their battery tested. I was back in the road in no time!

My daughter and I were traveling cross country and needed a wiper blade desperately. They were so…read morefriendly and helpful and we were back on the road in no time. I am typically intimidated by auto parts stores but this was actually a pleasant experience.

The store on Broadway has a great staff! Logan went above and beyond to find spark plugs for my…read morebike. In the end, they were out of stock- however, he did try to sub another type. Sadly they didn't work. But his effort and friendliness won me over from AutoZone none the less...

I purchased a battery for my Chevrolet 2015 Malibu from here today. The guy behind the counter said…read morehe could replace it and install! The installation was where things got bad.. he bent my battery casing with his screw driver. Then he had to go inside to get help with lifting the battery. The guy the came out to help struggled as well! By this time they had all the wires unhooked! Final got the battery out and put the new one in... my car starts BUT not my remote start...the dashboard cuts on and off! Don't let these ppl touch your car! I will be calling corporate tomorrow morning

I've had body work & detailing & mechanical work by Scott several times. Always reasonable & very…read moresatisfied with his work. Would highly recommend this shop.

This place and the business on this property in rear that this guy protects is total scam.Sent car…read moreto get 1 wheel bearing replaced we had set price of $150.I buy parts,cool good deal,this was Saturday, told car would be done Monday. Monday rolls around i call to get progress.And (Dennis ) says oh its needs break line I repeatedly told him please fix what we agreed on (because that's all money I had) Go there to pick car up.And Dennis disappeared while I was there out the side of building.I leave after 2 days of where's my car, REPEATEDLY TELLING DENNIS NOT I REPEAT NOT REPLACE BREAK LINE. I get there Wednesday after Dennis avoiding me show up Wednesday to get car.Dennis has replaced break line and charged me a additional $172 on top of $150 for the line.Had to beg and borrow to get full payment before I can have car back That was totally unprofessional and all 3 business on property work together to get people for money. Note I have AAA and told him REPEATEDLY not to do break line I can tow it home and fix line for $10 myself at home.But he did it anyways and charged $172 was. AVOID THIS AREA FOR ANY WORK ON VEHICLES,BOATS EVEN POWERWHEELS SMAM ALERT

My jeep wrangler passenger seat cable was broken and I had bought the replacement part with no idea…read morehow to fix it. The employees here went above and beyond to help. I highly recommend this place!

They've always treated me well to decent installs, except for one time on fault lights, which the…read morewiring was a mess and I had to pay someone else to repar it all other installs are well done?

Garcia was very helpful even in this bad weather taking the time to explain what's going on.read more

I will definitely be back to this location! Brooke was very helpful and willing to help me when I…read morewas in a tough jam. She was professional, courteous and helpful! The store was very busy and she was being pulled in several directions but she made sure my needs were met. Roger installed my battery and checked to make sure my alternator, starter and fuel filter. Excellent service. Thank you!

When you turn the key you hope it starts…read more Sometimes when it doesn't, you head to Advance Auto Parts. The staff?? So great, knowledgeable, and attentive. They can quickly sell you on some protective products, you know; Preventative. This is the place which I'll always shop, sadly all cars will flop. You talked sense to me and took my money, but its' okay because that service; sweet as honey! Cheers

The guys at Advance Auto Parts are absolutely second to none. Last night I went in to have my…read morebattery checked after having it jumped by Jack Rabbit towing. I drove the vehicle around for an hours hoping the alternator would charge the battery. When I turned off the car it wouldn't start again. The young man inside explained they were not allowed to change the battery because of liability issues. The next morning one of the gentlemen came out and assisted me with changing the battery when I got stuck a few times. If you have any simple vehicle issues I would strongly recommend them as your first stop.

I had an appointment to service my car at 1:30pm. I made the appointment the previous day…read more I show up and they tell me they can't look at the car for another 2 days. I get that shops get busy and plans change. What I don't understand is why they didn't call me before I drove 30 minutes out here to tell me that they couldn't service that day?? They The excuse was that they were so busy and didn't have time to look through all the appointments. If the place wasn't empty and the 2 guys on the front desk weren't playing on their phones when I arrived, I would might have believed it. Last time I'll be back here. Pep boys made this right. The manager called me back and scheduled a new time for the service. They also comped the service cost. They responded to this very well

They get the job done. They were able to do engine code…read morereads and perform the repair. I went to two other places first to try and get the code read when my engine light came on, but they weren't doing those things during COVID. PepBoys was. Their retail area is not operating at this time, but they are doing repairs. And they were able to find a coupon code to take out a bit of the sting of the cost of my repair. BUT. They have the waiting area set up for appropriate social distancing, and a second waiting area set up. But another guy who was waiting at the same time as me decided that instead of seating himself in one of the 4 other spots that could view the television...he would go to the one spot that could not see the TV....and instead move the chair next to me. So, I decided to go for a walk while my car was being worked on. There are plenty of posted signs saying what they were doing during COVID, including wearing gloves, wearing masks, and wiping down surfaces at certain intervals. And I can confirm that NONE of those things are happening. Everyone at the counter *had* masks, but they were wearing them like beards. Completely useless. No one had gloves on at anytime inside the store. And I never saw a wiping down of any surface. I didn't really have many options. And thankfully, I was able to leave the store for a while during my repair and distance myself. But they are flouting their own posted rules, which feels unsafe and...like why even say what you are doing to keep safe and clean when you are going to stand directly behind that sign doing the exact opposite of what is stated?

O'Reilly's has become my go-to destination for car needs. They almost always have what I need,…read moretheir employees are knowledgeable, and you get good service (even when they're busy). Another well-known place that I used to go generally seems too slow or busy to be helpful to customers, but that's not the case here. The service is such that you can engage with employees and know right away that they care about solving your problem or satisfying the need for your visit. If you're in a rush, there's a good chance that you can get in and out fairly quickly. This is something so basic, but seemingly rare. Keep up the good work!

Convenient location, plenty of parking and ways in and out of the lot, and surprisingly clean store…read more(during Covid). All the staff were knowledgeable and friendly and the shelves were fully stocked.