I got to my car after work and discovered that I had a flat tyre. Great :-/ I know how to change a…read moretyre so I jump out the driver's seat and pop the boot to grab the spare - except the spare hasn't been used in a couple of years, so it too is flat. I managed to find a kind soul I knew who could house my car overnight so I could return the next day to try and fix the problem. I phoned Bob Jane on Flinders Street as it was just around the corner from where I was parked in the CBD, and they said I could easily bring the spare tyre in to check whether it had a puncture and get it blown up. Lifesavers. I popped in to BJA on my lunch break and the guys took my tyre straight away, pumped it up and dunked it underwater to check for leaks. They said 'no leaks!' and I was on my way, all within about 10 minutes. The service provided was friendly, super quick, and they didn't charge me anything either! Will happily return to BJA for future tyre issues/changes when required, but for now I will just try to stop driving over large screws!

Bob Jane T-Mart on Pulteney St has put all the tyres on all my cars since years ago when I was…read morelucky enough to realise I had a slow leak from a nail in my tyre, pretty much right across the road from them - despite a huge workload (the daily norm for a busy tyre store in the CBD) John managed to fit me in straight away and had me back on the road well less than an hour later. Personally, I'm a die hard Yokohama fan, and I appreciate that they don't try and sway me to another brand when I know what I want on my car. I've recommended family and friends to them, and everyone has had the same brilliant standard of service from them - yes, tyres, auto service and the like is a competitive field, but these guys go out of their way to do it right - it actually feels like they're happy to be helping you with your car, kudo's to the owner for generating the right atmosphere. Really good service, a huge range of tyres and willing to get in anything you're after - and the best prices I've found despite my tendency to shop around for every last cent on purchases like this - what more could you ask for?

My car is a necessity to get me from A to B. I put petrol in it and drive it through a car wash…read moreevery few weeks. Anything else and I prefer to stick my head in the sand. I think it's the fear that my lack of knowledge will mean being taking for a ride by someone that sees me as an easy target. I knew my tyres were bad when someone commented on them while at a petrol station. I smiled politely and mentally put 'tyre' higher up on my To Do list. I went to a tyre shop near work (referred by a male friend) but they quote seemed excessively high and I had the distinct feeling I was being sold bigger and better than required for a little hatchback that did 10,000kms each year on the city streets. I then drove to a tyre shop near home for a second opinion. I drive past this shop every other day and it felt vaguely familiar. I crossed my fingers and ventured inside the modern waiting area. Yes, I needed four new tyres and they needed to be ordered in as my Toyota Corolla (the most popular car on the road) needed a a special size or something. Despite my scepticism, I got them for a really great price and the service was great. They even offered me a free check up down the track. All in all, a good experience and I'll definitely be back (but not until another stranger points it out).

Great service from the team, and received a text when my car was ready to pick up. I had…read moreunfortunately pierced my tyre and the RAA put on the replacement I had in the boot. Bob Jane T-Mart didn't just replace the bad tyre in the boot, they put the new tyre on the car for better wear and put an older tyre in the boot.

Whenever I have problems with my tyres I know I can rely on these guys. The first time I came to…read morethem I had a wheel imbalance that was really messing with my car and making it hard to drive. I originally thought that I had tyre problems and had gone to them to purchase 4 new tyres. Upon inspection, they told me that all I really needed was a wheel balancing and that I didn't have to spend money to replace all of my tyres, and that I only needed 2, and only because they were starting to go bald. This was by far cheaper and I was happy that I wasn't going to be spending so much money. When I came back towards the end of the day to collect my car, not only did they do the job they were suppose to, but they cleaned all my tyres and filled them up with air as they noticed that some of them were getting a bit low. I know this is all probably standard service, but I appreciate professionalism when I see it and also appreciate it when businesses make an effort to help customers save money as opposed to spending more, especially when it is clear that the customer doesn't know what help they really need. Two thumbs up for Bob Jane on Gouger. Good service at a good price. I will be going back to them again.

From the owner: Australia's largest independent tyre retailer - offering the biggest brands and the widest choice…read morein tyres, wheels & batteries.