I do love the range of goods at bathstore, they're beautifully presented as well, and you get a real idea of what it all might look like when its in your own home. The premises are larger than you might think, and there's enough space and time to just wander around and really think things through.
However, when I needed help with buying accessories - just a toilet seat, I had a new toilet - it was hopeless. The shop assistant had absolutely no idea of what might have been appropriate - even though I'd done what I'd found recommended online, which was to draw an outline of the new toilet and take it in.
I bought the seat at a local store, rather than this (very beautiful) chain, for 40% of what I thought I'd have to pay. read more