This was our first visit to this store and We were super impressed. Collin was extremely…read moreknowledgeable and helped my husband (who has terrible trouble with his feet) find the perfect shoe to help ease his problems. Two thumbs up for sure!

I absolutely love this store. Not only do I get the best fit possible, but these employees super…read moreknowledgeable and friendly!

Just moved to the area from places without legal weed. It's been decades since I smoked, and have…read moreonly tried edibles a few times. Chloe suggested tasty gummies for sleeping, with a new customer bonus of Indica. Fair prices, good quality, excellent service.

Happy 4th everyone, I went to jars this morning to re-up and met kasi a. Our budtender, so…read moreattentive and interactive. She navigated the best price between my husband and my accts. Yay saving a little cash, and told us about the app having random discounts. We shared a bit about ourselves, personable reminding me of the hairdresser vibe where you just enjoy the time. Very pleasant and relaxing venture.

My hair always turns out good whenever I get my hair cut here, polite staff, I'd recommendread more

Was told to sign in to the yellow sheet sat their for over an hour then was told they where booked…read morefor the rest of the day definitely not impressed with being a first time customer very unprofessional there door advertiseds as walk ins welcome but clearly not the case

Great service and always helpful. Thank you Isabel for answering all my questions with a smile.read more

Andy was so helpful. He did everything he could to get me a new top for my vape and he is still…read moreworking on it for me. I think that is awesome when someone really wants to help you. Thank you he is a valuable person to have working there.

Three years ago, in August 2021, I purchased a little over 7k of merchandise from Big Sandy's…read moreSuperstore in Mt.pleasant MI. I bought a split king bed with 2 different mattresses and an adjustable base. I purchased new pillows, sheets, and mattress covers, along with a professional massage chair. I paid the full amount in cash when we checked out. Fast forward 3 years, almost to the exact date, and I had to make a claim about my purple mattress that is completely ripped on the bottom(underneath) part of the mattress and on the top of the mattress the entire left side of the mattress is completely separated. It has a foam side that is against the purple portion of the mattress. I filed a claim with Big Sandy's and Purple to get a new mattress. Purple agreed that the mattress needs to be replaced. I spoke with a staff member who told me I had a couple of different options. I could keep the mattress and do nothing,or I could exchange it for the same mattress, or I could bring in the old one and get 60% of the amount spent which would be $1340 out of $2200 and go somewhere else or last option would be pick out a mattress there and if it was more than $2200 I would pay the difference or if it was under the $2200 then I would get the difference in cash. I told her that I wanted to talk to my husband about it, but I was sure we would be in very soon. My husband and I went to Big Sandy's and talked to the employees there at the time and went over what I was told and that we wanted to pick out a new mattress. The employee we we're talking to said that she didn't know anything about what I was told and that they don't usually give cash refunds, they do store credit but I could go pick out a mattress and she would talk to someone else about it. I picked out a mattress that was quite a bit cheaper than the other mattress, so I would have a difference of a little over $800. We talked to the girl from check-in and I believe a manager of the store. We told him everything we were told previously from an employee over the phone, and he stated that they don't do cash refunds only store credit. I told him, but that's not what I was told. He responded that it didn't matter what I was told. I then said I have nothing I need for my home, nor do I have room for anything. I told him that I didn't want the mattress, but they were not giving me options. I told him I wanted my money back to go somewhere else where my mattress would last longer than 3 years. I told him I spent over 7k that day and paid over 2k for something that was completely ruined in 3 years. I also stated that I want to buy from a company that not only stands behind their products but stand behind what they tell their customers whether it's wrong or not. I said that regardless of whether the staff member was wrong, they should do what I was told and deal with the employee about the information that was wrong with just that staff member alone at a different time. The manager said he would ask a higher up what to do and also talk to corporations and see what they said. We were informed that they would call us and let us know. About a week later, they called us and told us that they still have to talk to corporate, but our options are either to keep the trashed mattress or pick out a new one and have store credit. I myself don't want to get anything from them, but what choice do I have. I can either sleep on a mattress that is ruined and deal with the pain from sleeping on it, or pick out a new one and hope that the new one lasts longer than 3 years. I will never go there again and I will tell anyone that will listen not to go there and waste your money because they don't stand behind their products or their staff.

I needed a good firm mattress because of my bad back. I call Big Sandy and talked to Andrew Smith…read more He was very knowledgeable about all their mattress line. He gave me all of the things I needed to know about the mattress in question, including price and delivery. (I did all of this one the phone from down state) I told him that I would get back to him. I went and called other stores, both here up North and down state. To get prices and delivery and the same mattress. Turns out Big Sandy was the best on both. I called Andrew and placed my order. Now is was wait and see on delivery because every one else was longer than Sandy. Well. Sandy was right on target. They delivered when they said they would. I am very satisfied with my purchase and would buy there again.

Great store with great merchandise the employees are very nice and the selection is huge. Heck it's…read morea sport store, shoe store, gun store, toy store, hunting/fishing store, and exercise store all rolled into one. Love it here and will return

Men's bathroom reeked of piss. Filthy, looks as if it hasn't been cleaned in months. Low toilet…read morepaper and clogged toilet! Nasty

The haircut was ok. charges same as chains like great clips…read more This is the first time in the world, that your hair dresser does not try to chat you up. The only talk was for what info she needed to do her job. The haircut was ok, but it felt weird. It was not just me, because i saw another guy (looked american) get a haircut from the other stylist and there also the talk was just to the point. This did not affect the haircut, but it just felt odd and weird. And another thing - the yelp ad says if you join their secret club you will get a $2 coupon. I did, but i got no coupon. But it seems every Tuesday adult haircuts are $2 off, without any coupon. I came to know this from the ad in front of the store. P.S. I still tipped them 21%.

After my old stylist moved, I needed someone who knew my hair just as well as she did. This proved…read moreto be a difficult since my hair is thick, and has a cowlick that can't be tamed. When things opened back up after the pandemic, I to Cost Cutters and met Cody. Cody decided he was up for this task. My first visit consisted of a cut and color. The look was professional and the color turned out nice. Nothing too drastic. My second visit, I came in with a reference picture. Cody made some suggestions to adjust the style to my face, and made sure to clear time in his schedule so he could the adjust the cut if I was unhappy. The picture from my second visit is attached. I just had my third visit with Cody, and I must say he outdid himself. I showed him a different reference picture. Cody asked me what specifically I wanted from the cut, and again made some suggestions. He was able to get everything perfect. He made sure to thin out my hair so I wasn't too hot, and worked with my cowlick to make the style just what I wanted. A picture from this visit is also attached, but I curled it after visiting. Cody is extremely detail oriented, and wants to make sure you're happy with your cut. He's also nice to talk to. If I could recommend him more, I would!