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    Bath and Biscuits

    2.2 (18 reviews)
    Open 9:00 am - 1:00 pm
    Updated 3 weeks ago

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    Petplex Animal Hospital - Petplex Animal Hospital

    Petplex Animal Hospital

    (55 reviews)

    Just took my cat here for an emergency situation. I called beforehand as instructed for an appt. I…read morelive in Zanesville and PetPlex is the closest "emergency" vet. My cat was experiencing trouble breathing, vomiting, lethargy, etc. initially, I was instructed to drive 1 hour and 10 minutes to Canal Winchester Medvet instead of an appt in 45 minutes at PetPlex because medvet "would be faster" and the breathing issue needed immediate attention. After a lot of back and forth with the receptionist and me explaining an appt in 45 minutes (30 min drive) would be faster than a 1 hour and 10 minutes drive, she agreed to schedule an appt. I had to pay a $180 retainer for the appt. My cat was in a carrier and I brought her into the room. The tech took some quick notes and without looking into the carrier, she said "your cat seems fine and we're vacuuming right now so we'll take her back when we're done." So apparently the vacuuming takes precedent over my cats health (that she didn't bother to even glance at). My cat has complex diagnoses for which she gets routine/bloodwork through another vet. They insisted on copying bloodwork she just had completed, which I reluctantly agreed. The estimate was $1K. After trying to do some of the tests, they removed a lot of tests pretty quickly because she was agitated. They ended up only doing one panel of bloodwork and giving one medication and 2 supplements. They attempted to sell me flea/tick/heartworm medication for a 15 year old strictly indoor cat who clearly doesn't have fleas. While I understand these are important, it doesn't feel like a priority when there are respiratory concerns. Overall, it felt dismissive and lacking compassion. I wouldn't take my pet back here.

    We had our new puppy appointment today at Pet Plex. All three of our dogs are seen there normally…read moreby Dr. Portman who is great. The front staff and are Vet tech were professional and kind today also. Our Veterinarian was not professional in the least. After waiting a fairly long time he finally came in to examine our puppy. Standard 3 minute barely paying attention visit with the Vet. He for some reason decided to compliment my wife's "pretty blue eyes" and continued by telling her she "looked really cute". What exactly was that? Sexual harassment from Dr. Jed? He literally did this in front of his technician and I. This was horrifying and threatening. I am a pastor in the area so I tried to not be angry however it's not easy. Let me be clear. We did NOT come to Pet Plex for our puppy's first Vet visit and Dr. Pervert's inappropriate "flirting" and sexual harassment. He is incredibly unprofessional and quite honestly a jerk. We are very upset about this and the mental amd emotional trauma it has caused us. Reverend Sean

    Bath and Biscuits - petstore - Updated May 2026

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