Hired them for termite treatment . Don't know outcome …read more Thorough inspection that day and scheduled for treatment June 2.

We use Orkin for our home. Not alot to say, but they are dependable and always show up one time…read moreand they spotted a few potential issues with termites before they became BIG problems. We ended up having the ground treated and tented. This was very stressful, but they communicated to us the whole time and the workers never made a mess.

No issues. Josh confirms the day before and when he is on his way. Fast, attention to detail and…read morefriendly service

No issues. Josh confirms the day before and when he is on his why. Fast and friendly service.read more

They did the initial home inspection and didn't bother to say for a fee we will do an annual…read moreservice, I didn't know so when I actually had termites I called for service, WOW pretty pricy the actual service and install bate traps visit then annual fee for service, just to keep them in check, except you have to call for them to come by even though I am paying for an annual service - so that is strange. So not sure, still on the fence of whether costs off sets a pay as needed service.

I had a very disappointing experience with this company. I was charged for a report that I never…read morereceived. Unprofessional and Rude. Do not use

**WARNING TO FUTURE CUSTOMERS -- PLEASE READ THE REVIEWS CAREFULLY AND EXPECT A REBUTTAL BELOW THIS…read morePOST. In my opinion, do NOT automatically believe the company's response without reviewing the actual facts and documentation yourself.** My experience with LaJaunie's Pest Control was extremely disappointing and financially stressful. I was sold a very expensive rodent package, including approximately **$18,000 in exclusion work** that was supposed to help prevent rats from entering the home, in addition to attic cleaning and ongoing pest services. Despite all of this work and money spent, I STILL had rodent activity afterward and was repeatedly told to "just wait, it takes a while." **PLEASE READ THE CONTRACT CAREFULLY.** From my understanding, the cancellation terms heavily favored the company and included major financial penalties tied to the remaining balance of the agreement. The billing issues became even more concerning: * After already making **11 out of 12 payments**, I was told I could cancel and would not owe additional payments. * I later continued receiving charge notifications and attempted charges to my card. * I spoke with **Shelly twice** and was specifically told there would NOT be an additional **$49 charge** because they were "just picking up bait boxes." * Another charge was still processed anyway. * When I called back, management stated I still needed to pay. I was also told the company "records everything," yet the information later being described as part of my alleged agreement was NOT what I stated during the conversations. I requested copies of the recordings they referenced and am still waiting. Fortunately, I also keep my own records of conversations. When I raised concerns, I was told the employee involved "no longer works for the company." Again: PLEASE document everything in writing, save screenshots, review every clause carefully, and get multiple opinions before committing to any large pest-control contract.

They will lie to you, Cheat you of your money, and never come back for their "servicing". Avoid…read more This is a for-profit business and will take your dollars. Shoddy, shit work. Terrible. $6k later and I have a dirty wall and a fucked up attic.

Jeff saved my life. My house was covered from top to bottom in nasty garbage roaches and I couldn't…read moreescape! I was trapped and scared and in one phone call Jeff was on his way and breaking down the door to my rescue thank you Jeff McDonald. My family owes you it's world

Ja Roy surely has changed.... Say one thing and do another.,,,,, I sent in my renewal(Yearly) and…read morethen was told they are not Honoring the renewal. They would give me an estimate on a retreat..... ???? over $3,000.00 Why have a "retreat" when I have them on a yearly contract for that exact purpose... Do NOT reward bad behavior....Find another reputable Termite Company and use them....I wouldn't even give them 1 star.......... Corporate Greed once again...

So I just had my new house treated for Termites by JA Roy and Devon Johnson and Eli Dickerson…read moreshowed up to complete the service. These two gentlemen new everything about their services and answered every question I had. Complete professionals! It's nice to have such good people that know what there doing work on your house, because we all know that we usually struggle trying to find quality workers with attention to detail. I also need to mention how wonderful it was working with Christy in the office. Top notch customer service. Thanks y'all!

Very fair pricing and they provide great service. I recommend them especially for termite contracts.read more

Bought a new house, needed treatment, as our last rental was in the country and bug-tastic. We…read moreknew we'd be bringing bugs with us, and moving to a new place you never know the bug situation, but it was worse than we thought! At first treatment pass over by Billiot, it seemed things were okay until we started seeing a spider here, and a roach there. Living in the south, you expect it once in a while, but you don't want it all up in your home! Billiot sends out surveys for once it's been a couple weeks after service. I wasn't initially going to mention the bugs still being alive because I knew had had to have brought some with us in moving boxes, but since they sent a survey I thought I'd throw it in there. WHOA DID THEY GET ON IT! They sent a person out same day to make it better. It happened to be the same guy, who is ALWAYS pleasant and INCREDIBLY professional and wonderful! His name is EJ, get him to do your treatment if possible!!! After he did his second treatment we have not seen a living insect again! Life is good without the worry of bugs!