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Basua Group - Real Estate Agent

5.0 (1 review)
Open 9:00 am - 5:00 pm

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Commercial real estate

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HOAMCO - height, length and width

HOAMCO

(46 reviews)

I originally rated Hoamco a one star because zero was not an option…read more They are now a *** and climbing in my ratings. Since my original post they have reached out to me to discuss my concerns. Even arranging with my HOA that I not receive a code of conduct violation for contacting them. They listened to my concerns ( and other Homeowners) and reviewed my ( our) documentation . Hoamco hired a new Community Manager , Leigh who has done more in the last month than previous managers did in years. Please keep Leigh at Ventana Lakes. Consider giving Jay and Leigh a raise they deserve it.

In July of 2025, I was instructed by the H.O.A. Portfolio Community Manager, Ms. Dawn Stoner, to…read moreremove a Bark Beetle Infested Tree on my property in Hassayampa Village. I complied with the request, and paid the $850.00 fee to have it removed. As it turned out, the tree she requested I remove was actually on my adjacent neighbor's property. So I politely asked Ms. Stoner to reimburse my payment, and have my neighbor reimburse the H.O.A.. "Crickets" is all I got! A few months later, Mr. Darwin Thurston, also with the H.O.A., requested I take down another infested tree on my property. This time it was, in fact, on my property, so I immediately complied as to mitigate any further trees in the surrounding area from becoming infected. I explained that I had requested a reimbursement from Ms. Stoner for the first tree removal because it was on my neighbor's property, not mine. "Crickets" once again! Fast forward to February of this year, and I was once again asked by Ms. Stoner & Mr. Thurston to remove two more infested trees on my "and" my neighbor's property. This is the same neighbor that I paid to have the first tree removed from July of 2025. I stated that I would remove both trees, but I would need to be reimbursed for my neighbor's first dead tree, and have an "upfront" payment for taking down her second tree. They asked me how much it would cost, so I asked my arborist to give us a discounted price for both trees. I sent them the price, but once again...I never heard back from either Ms. Stoner, or Mr. Thurston. I ultimately paid to have "my" dead tree removed, then sold the property. After all, the best predictor of future behavior...is "past" behavior! After the sale, I emailed both Ms. Stoner & Mr. Thurston letting them know that the property had been sold; but that the H.O.A. still owed me the reimbursement that I had been requesting for months. I explained that I am legally barred from asking my neighbor for the payment because it was the "H.O.A." that requested I remove the tree, not her. Well, as you probably guessed by now....more "Crickets!!" So I mailed a letter to the main office of HOAMCO's Legal Department in Prescott, letting them know that any CC&R's that cover Tree Removal by the Property Owners' would be governed by "Contra Proferentem." In addition, I let them know that in lieu of Arbitration (which may be biased) that I intend to deduct the $850.00 payment I made on my 2026 Federal Tax Return as an "uncollected" Bad Debt from HOAMCO. Once again..."Crickets!!" Why Ms. Stoner, Mr. Thurston, as well as all the Executive Board Members of this H.O.A. feel they can operate with complete impunity, and continue to "Deny, Delay, Confuse, and Refuse" a valid claim, is beyond comprehension. Not to mention Common Decency! Hassayampa Village may be a beautiful place to live, but under the "Authoritarian-Thumb" of this H.O.A., clearly the "Golden Rule" doesn't reside in Hassayampa...and now, neither do I!! These statements are a result of my own unique personal experience, yours may vary.This review (and its maker) are protected by the First Amendment to the United States Constitution; as well as Absolute/Qualified Privilege.

Basua Group - Real Estate Agent - realestateagents - Updated May 2026

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