The staff is amazing, courteous, and respectful. The atmosphere and inside of the store is family-friendly. Most importantly the flavors offered are a great variety and delicious, and there are many options to select from. read more

Great personalized service and simple delicious old fashioned ice cream.. Trevor is the best.

I came here with my son and two grandchildren to treat them to some ice cream of their choice. The Cashiers were patient and kind. The ice cream was very good. We had a nice visit here. Clean tables. When I am back in town, I will visit again. read more

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I love this location! We go here about 3x a week to satisfy our sweet treat cravings not just because the ice cream is good but because of the customer service. Lou is very knowledgeable, helpful, and always helps me figure out what to get. KP is also very kind and I am always greeted with a smile. The customer service from these two is what makes me choose Baskin over creole creamery. Appreciate the staff because amazing customer service goes a long way in our decision to eat ice cream over here than anywhere else read more

So friendly and thoughtful there. I loved my cotton candy ice cream. Yummmmm Now I have a yearning to go back. read more

Ok. I'm lactose intolerant, so I only have ice cream every once in awhile. But this was the exception. I love a banana split once every year or two. It was time! Nice little place. Great ice cream. Me likey!!! read more

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Staff is always friendly & the icream, always good! Wish they had a bathroom, but none of the baskin-robbins I have been to have one. Cakes are a nice option for birthdays. read more

The bomb All the flavors you could ever want.... Love this place .... Rocky Road the best read more

This location was very clean and all the staff was very friendly. It's so convenient right near my apartment so I can walk. They had a very colorful sherbet that was new flavors like green apple and blue raspberry (see second picture). They also had a large variety of cakes and pints available. I was able to order as soon as I walked in and my Snickers shake was really in just a couple minutes. Baskin-Robbins is always a budget friendly sweet treat. read more

They never disappoint! I didn't realize how much I've missed BR! I had forgotten they were still around and pretty much went to Creole Creamery for ice cream. I love the Pralines and Cream and the Bananas Foster! They now have a flavor of the month. It was a salted caramel which was very good ! read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - New Orleans, Louisiana

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The short brown haired tomboy looking girl kept farting audibly and stinkily behind the counter. Completely made me lose my appetite for ice cream and she didn't even say excuse me. read more

While I normally choose a local shop, I was in the neighborhood & hadn't been to a Baskin Robbins in a while. The sales clerk was a little done...but we were there near closing and I was insisting on tasting the weird colored ice cream (like acid green and bright purple). Those flavors mostly tasted like really artificial candy. So I went with Mississippi Mud. It's a little less expensive then CC but the product is definitely inferior. Still not a bad choice if you're in the neighborhood. read more

I'd go somewhere local if any of those places had soft serve in a waffle cone, but that doesn't seem to be the case. Because I love soft serve, I seem to have to have it about every other week. Because my boyfriend didn't want to patronize Rally's (soft serve in waffle cone available there!), we went to baskin Robbins. He also needed to pick up a few things from Walgreen's, so it was an adequate excuse for us to go there. My soft serve was great! I got it with nuts and caramel. I don't normally get toppings, but it seemed like I should get more than just soft serve in a waffle bowl at an ice cream store. The waffle bowl was thicker than I like, and kinda tasted stale. Perhaps it was the last one from a couple days ago or something? It was a good price, though - about $3. On the other hand, my boyfriend two scoops were $8 alone! What?! This isn't sucré or creole creamery. Craziness. His waffle cone also cost way more because it was dipped in chocolate with nuts. He seriously went all out. I tried his pistachio ice cream; definitely not the best pistachio ice cream I've tried. Next time I'll just go to Plum St Snowball. Closer and cheaper. I always loved their ice cream cakes, so I excitedly checked them out while I was there. They had a new cake I hadn't seen (picture shown), it had more than one flavor. I might want to check that one out. Also, they had ice cream pies!!! (Also pictured) I would be too scared i would eat the whole thing. I did make sure to look at the prices on the creations in the freezer. I swear they used to be cheaper, but honestly they are probably worth the price. It's just hard to imagine paying that much for ice cream Cake when you can buy huge ones at Costco and SAMs. read more

Baskin-Robbins - Ice cream cake with multiple flavors - Ice Cream & Frozen Yogurt Near Me - New Orleans, Louisiana

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Love the location of this BR. Really nice outside seating. Location is around many restaurants so stopping for ice cream is a perfect dessert option. Pretty small location but the outside seating makes up for it. Always fresh smelling. You can catch me here on 31 cent scoop day for sure! read more

Christopher was super sweet to our Galantines day Krewe. Thanks for the sugar high, picture and laughs.

Great place to hangout and get some ice cream and sundae! Place never crowded and have parking spots! There are bunch of restaurants around, so it's also a perfect place for a dessert after your meal read more

Dessert is supposed to be a sweet, but all we got was a bad taste left in our mouth. We came in as a group of 6 people, the store was empty. The employees were very rude. The employee wearing a beanie hat looked stoned/high and acted as if were were inconveniencing him by ordering. The other employee also seemed like they had other places to be rather than work. We've been to several dessert places like Creole creamery, Sucre, Yogurtland etc and never had employees act like they did at your establishment. When we were in the area we saw Sno-La Snowball was busy and your store was empty. and now we understand why We will not be returning. Service was bad, no complaints about the dessert itself. read more

We were In the drive through trying to place a order looking over the menu when the cashier came over the speaker multiple times telling us to "hurry up because he has a long line" rude and unprofessional. read more

We have lived in the Carrollton area all my life and I used to go to this location as a child with my parents. We have gone recently 2 times after mass. We got to the store on a Sunday each time around 7:30 ish. Both times the night time closing staff were terribly rude. they told us both nights they were closing and out of milk so they could not make a milk shake. We were told to move tables because they were closing and mopping up. Tonight they said they had already cleaned the sundae station and could not make any ice cream sundaes. As if all of this were not enough, they refused an older gentleman a milkshake tonight. He was very nice and spoke to me for several minutes. There was a lady who came out of the store as we went in with 2 huge milkshakes. So I figured they had just run out of milk. After we left we stood out front finishing our icecream and talking. I watched the same employee who said they were out of milk heft a large milk jug out of the fridge, pour it into the blender pitcher and fill it with icecream making a shake for herself. Now tell me what that was about??? read more

Baskin and Robbins often gets forgotten with so many new yogurt and dessert places pooping up everywhere. It's nice to go back there every once in a while though for some of those traditional ice cream flavors- I like the mint chocolate chip, cookies and cream and pistachio. What I really like about this location is the friendly service. The people are always smiling and prompt to help. I appreciate that, especially from teenagers who are working at an ice cream store on weekend nights! read more

Been loving this place since I can remember. This location is within walking distance from my place so I am basically screwed. Will always be my favorite mint chocolate chip and I can still remember the first time I got bubblegum (which is hard to find now). I thought I had reached the pinnacle in ice cream flavors (I was in second grade)...and I had bubblegum to eat afterwards...basically two desserts in one! The different gum pieces made the ice cream all different colors...I just loved it! Not a big fan of chains...but I'll let this one slide cuz I'm cool like that, and I loves me some 31 flavors. Always have, always will. I dono what's wrong with fools giving this place 1, 2, 3 stars...its ice cream man...chill! read more

I went in about 20 minutes ago. All three employees acted as if they were high. Also, I watched one of them double dip into the Reese's Peanut Butter Cup ice cream (in front of me) with the same spoon and eat off of it about 7 or 8 times. I was the only costumer in there and he clearly didn't care. Made me appalled at what they would do to the ice cream if I wasn't standing there. It is DISGUSTING. I hardly write negative reviews but this is unacceptable!!!!! read more

I was in the area, it was hot and ice cream seemed like a good idea. Baskin-Robbins has 31 flavors of very boring ice cream but when your in the mood it does quench your ice cream thirst. read more

The place gets 3 stars for having free wifi. This is all important in our world of being techie geeks (admit it - you ARE one, even if you don't think so. own a smart phone? you are one). another star because the ice cream and the service was good when we went. The con to this place is I feel (because I am not an ice cream shop connoisseur) the prices could go down a bit. The other con is that they need a bathroom. But, surprisingly I did not get sick after having their ice cream (lactose intolerant), so that also makes the 4th star. read more

I love the taste of Baskin Robins ice cream, but I cannot get over the rude staff at this location. If you're in a bad mood & need ice cream to cheer you up, DO NOT GO HERE. The employees' rudeness will make your mood even worse. Your money will buy you ice cream here. Definitely not customer service. read more

It's rare to come in here with the yogurt revolution and more exciting ice cream and gelato options in the city, but this is where I wound up. It certainly isn't the best ice cream in the city, but it is good, and of course they have a lot of flavors. I got a scoop of chocolate Oreo malt, which I liked at first, but the more I ate, the more I thought it tasted strangely salty. read more

This is a good place to go for a sundae, but if you're really looking for a fun ice cream experience I recommend visiting Creole Creamery or the like. It almost seems a waste to go to a chain restaurant in New Orleans. read more

I'm giving this Baskin Robbins 5 stars! The staff is very helpful and friendly. And I have been a few times over the past year and yes it's a chain and doesn't have exotic flavors like chipotle dark chocolate or lavendar honeysuckle vanilla but what it does have is 31 flavors of simple delicious ice cream. Each month they have a flavor of the month and I've tried 3. All were so good I went back a couple times. Plus the price is right. read more

I don't appreciate it when you give your group of friends ten people behind me their order and then specifically tell the other employees that you won't be serving me because I don't have a number. There were three people ahead of me when I got there who didn't have numbers, and your friends behind me sure as hell didn't take a tick either. Your attitude is crap and you don't deserve the job you currently hold, you jerk. I don't support this company. There are places in this city that serve better products and their employees aren't rude and contemptuous. read more

love this location. the staff is so friendly, and super helpful in deciding a flavor. they help you pick out similar ones with the ingredients you desire. they are knowledgeable about what they have and let you know about the current coupons and app. my dog and I eat outside and one staff member even had dig treats on their person and came out to great us. great location and very busy. I frequent once a week and always very happy with my experience. read more

Was here yesterday and had the Chocoholics Resolution and it was yummy. Decided to get more today, but it didn't taste the same when I got it home, so I went back and asked for them to redo it. The server Irena went absolutely crazy on me....refused to exchange it and told me I was crazy. It's ice cream, are you kidding me?? If you don't like your job, find one you do enjoy. I won't be back. read more