Their customer service is exceptional! I appreciate their assistance whenever needed. I also…read moreappreciate Samuels accounting background and his knowledge of all of the industries in Central WA. I highly recommend this company!

Great customer service, when ever you need anything they are right on it. I would highly…read morerecommend. Sara is absolutely amazing she takes care of all my needs when Sam is busy.

Moved from TN. Steve Crapson is the agent I chose at All State. It required extra phone and…read morecomputer work due an error with my previous agent. Steve explained the WA laws to me and gave me other great local info. I am blessed to have hooked up with Mr Steve Crapson. Thank you Steve

Chris is a really nice guy, and knows what he's talking about. Before purchasing insurance through…read morehim we sat down over lunch and he laid everything out in great detail. The 2 girls that work there are also extremely helpful and friendly. Good environment with great people.

I can't speak highly enough about this company! I have always been one to directly source my own…read moreinsurance through the vender rather than an agency. I will tell you, it's so much easier when you have someone that actually knows what they are talking about, explaining all the different coverages and acronyms to you in layman's terms. I didn't go to school to be an agent, nor do I play one on TV so how the heck am I supposed to know what all of the stuff means. If you want really good coverage and want to shop multiple insurance providers but are like the me, and rest of America (lazy), I would go through Trask, they do it all for you. I also found out after the fact that they are, and always been locally owned.

I would not use the company we had a issues with the claim's adjuster and a few other issues, it…read morehas been five weeks and no phone call back. They are not there for there costumers, it is the worst insurance agency I have ever used.

Have been working with Troy and his team for a couple years now. I really appreciate their honesty,…read moretransparency and excellent customer service. I feel that the team really invests time in building their customer relationships and is quick/timely in their communication. Cannot say enough good things about this team. If you're looking for a kind, caring and knowledgeable group to help you with accounting or tax services; look no further.

Great service, great people to work with. I have used them for over 10 years and I am very pleased…read morewith the service they provide. The staff is very friendly and helpful as well as knowledgeable. I enjoy my experience there with Troy Wiley and his employees. I recommend American Tax Service very highly. I also find the fees charged to be very fair. I will continue to use ATS as long as the government tries to take what little money I have. Thanks for Troy and his staff for an enjoyable tenure.

Great customer service! Tom explained our policy and was able to get us a great homeowners policy!…read more He even went above and beyond and called after hours to answer our questions!

Tom was so easy to work with! He came to our house after hours and worked around our schedule. When…read morewe had questions, he was prompt in getting back to us. Tom is so friendly and was good at explaining our coverage to us. It is so great to have an insurance agent that we trust!

In all fairness to Cory Pickeral - the one review listed here from 4 years ago is NOT typical of my…read moreexperience with him. I have been a State Farm client for many, many years but only two years with Cory's office. I have been treated respectfully and promptly by both him and his office staff and I have been more than pleased with his services. He has always given me honest, helpful advice and been prompt with insurance matters, and return phone calls. I would recommend Cory and the State Farm Insurance office in Ephrata, WA without hesitation. Also, I have received quotes from other insurance companies and State Farm offers superior benefits and committed customer service. THANK YOU CORY!

I called Mr. Pickerel to see if I should pick him to be my new insurance agent, since my mail box…read morekeeps getting full of unsolicited mail from him. I am sure they are not as cheap as Nationwide, and he spent a lot of time on how to market insurance products. When I did finally call him after many years of junk mail, a gentlemen named Gabriel answered and I gave him my contact information because he was not available to speak to me about an insurance quote and since Gabriel was not a licensed insurance broker he could not help me then. Later in the afternoon I called and another "just an employee who works here", answered but also told me that Mr. Pickerel was more interested in attending a Rotary Club Meeting than giving out insurance quotes during my lunch hour, the only time I can take a minute to shop around for car, home, rv, rental, and boat insurance. Methinks not because customer service doesn't appear to be the highest priority at the Pickerel Company!

Marisa is the most friendly and responsive agent I've met in a long time. You can tell she takes…read morepride in her job. She is extremely helpful for my entire family and goes out of her way to assist. Very impressed!

The office is very friendly and professional…read more The service is exceptional with very competitive pricing!