Mary is always quick to respond and very much on top of issues or problems or potential ways to…read moresave on Home, auto and any other insurance needs.

From the owner: COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees,…read moreFarmers agents are available online or via phone.

Great customer service! Tom explained our policy and was able to get us a great homeowners policy!…read more He even went above and beyond and called after hours to answer our questions!

Tom was so easy to work with! He came to our house after hours and worked around our schedule. When…read morewe had questions, he was prompt in getting back to us. Tom is so friendly and was good at explaining our coverage to us. It is so great to have an insurance agent that we trust!

I've had these guys for years. Last year my sewage line failed, and they took care of everything…read more this year it failed again in a different spot, and again they paid for everything. The remaining line was crumbling, but was not in a failure condition. I figured I should get a liner installed because I figured I'm at risk of non-renewal by NWC after these two claims. They have not at the time of this writing but I wanted to take advantage of the "free hole" rather than pay more later. NWC offered $1500 to subsidize the liner, which is pretty cool. Overall, I'm very impressed with them. They are timely, and the contractor they work with (Servco) is awesome and very friendly.

There is a reason this insurance is so cheap, if you use it, they will drop you!…read moreI had a water leak in my main water line to my house, which is under my driveway. We made a claim and had the repair done, with no problems. However, we noticed another leak in the same line about a week later, again, called National Water Company, they sent someone out to repair. about 2 weeks later, once again, another leak in the same pipe. I called this company once again and asked if we could just replace the line. I was told, "Oh no, National Water Company will just keep repairing. Oh, by the way, since this is your 3rd claim, you will likely be dropped at the end of the year." I was told they would contribute the cost of a repair, which was $1200, but I would need to pay for the rest, if I wanted the pipe replaced. Total cost of replacement was $7,000. So, I paid the difference of $5800 to have the pipe replaced even though there is supposedly $10,000 in coverage for repair or replacement. About a week later, I received a notice of non-renewal for being high risk. By the way, all this was happening while my husband was in the hospital recovering from Sepsis. The letter on non-renewal was the icing on the cake. I will also be reporting them to the Better Business Bureau for false advertising.

Everything has been fine but first of all I never got my statement in the mail and now they are…read morerefusing a 50% partial payment. I have NEVER had ANY business refuse a partial payment (within reason) as far as paying bills. Definitely going to be surfing for different insurance.

From the owner: We insure all the things you love and the things the bank makes you. We are locally owned and…read moreoperated, have strong community ties and we are not beholden to any one company. We are value hunters who look after your pocket book finding the best combination of price, service and coverage. We will review your coverage's annually to keep up with your changing insurance needs. If you ever have a loss, we will be here to walk you through the claim. We are here for you. You mean more to us than 15 minutes or less.

Jordan, Thank you…read morefor your incredible assistance today and for taking the time to answer all of my questions! Your professionalism and attention to even the most tiniest detail was refreshing. Its also the reason I switched over to State Farm today after being with another competitor for 15+ years. I cannot thank you enough! Folks, if you want the best of the best, just ask for Jordan!

Not impressed ! My bill over time has gone up for nothing and everytime they try to make a…read morerediculas excuse. I would not believe the lies they say and would not recommend them as a company. Good luck and i hope whoever is looking for a insurance company finds someone besides state farm and gets a good deel.