When my dad passed away I really didn't know where to start. When I called Basham, I spoke with Adrian Vega. He answered all my questions and gave me all the information I needed. In a time like this, it went a long way. He helped me arrange a viewing here for my dad and worked with my wishes in doing my dad's burial in Mexico. He was always a text away. He really went above and beyond. He was really compassionate & understanding. He kept me in the know about the process and flight information. He was quick with getting all the documents in order. My dad will be laid to rest in Mexico, 3 weeks from his passing. That's all thanks to Adrian and Basham Funeral care. When we had our viewing, everything looked perfect. We were allowed food for our guest and they provided coffee and water. We were never rushed during our viewing, saying goodbye is never easy and they were more than understanding. Thank you Adrian and Basham Funeral Care for taking such great care of my dad and for taking care of everything in such a difficult time. read more

We recently had my father-in-law's services, and like all our other love ones that have passed. Yeobani and David from Basham Funeral Home, have been extremely dedicated, professional, friendly, knowledgeable and amazing to our love ones care. There is nothing they can't do to make our deepest sorrows be less stressful and worrisome. They treated my father-in-law and all our family as if we were part of their family and not a client. Special thanks to Yeobani and David for always going above and beyond their duties and responsibilities. read more

We worked with Adrian. He gave us great direction. The service was beautiful. They managed everything very swiftly. I highly recommend.

Ann was just wonderful!! She helped us with two services within nine months of each other for our parents. She was very kind and patient. Ann answered and explained all of our questions and concerns. As long as Ann is serving the community at Basham Funeral Care, that is where I will go and recommend for any of my family and friends needs. read more

Adrian was the representative of Bashams and did an excellent job of providing funeral services for my family. read more

Basham Funeral Care - My deceased family members - Funeral Services & Cemeteries Near Me - Bakersfield, California

My poor family, I had to wait outside during the viewing/rosary. They said the smaller room can fit 75 people but they only put 30 chairs. NOT WORTH YOUR MONEY! Also they couldn't figure out how to turn the stereo/music. I can't believe how bad this came out. I wish they would try to find a way to accommodate us, but they ignored us and try to pretend like nothing was wrong. So disrespectful. read more

Basham Funeral Care - I had to wait outside during the viewing/rosary. - Funeral Services & Cemeteries Near Me - Bakersfield, California

We have Adrian as our person the director. My brother and I flew to come see our dad and we paid for a coffin and my sister brought clothes for him. When we got here, they had no clue my dad had a viewing, also he was in no coffin, and was brought out in a table and frozen. Also the makeup was so blotchy and had no clothes other than a cheap white tshirt. Adrian is the ONE that order this for my dad. Don't waste your money on this pathetic stupid funeral home. This place is a freaking joke!!! Adrian is a joke and just money hungry. When we asked the lady working in the office had a face of a deer looking at the headlights. Nothing to say when they know they were in the wrong. Also funny that Adrian didn't come to work today as well. He knew what he did (12/7/24). read more

They took the worst experience of my life, losing my mom, and made it worse. They put the wrong date on the death certificate and reported it to social security who then came in and removed $13k in back pay. Basham would not admit wrong doing, then said they did NOT have the death certificates I needed to correct this issue. They handled my mom's passing like they would handle a lost shirt at a laundry mat. I would NOT recommend using them. read more

I can't even give them a star only because we were told several times that my grandson that was only 2 lbs (newborn) after cremation his ashes would be nothing. I understand that.... He only needed to explain it once. He tried his hardest to get us to buy the smallest urn. It was making my Daughter very upset. They also never called her about a paperwork on their side? So the baby sat there even longer.. my daughter had to call because it was close to the pick up date. And I must add: When I got there a you girl checked me in and asked if I had an appointment I said no but my daughter did and told her the name. She ask what is it for.. And I looked at her and said it for my grandson, he was a twin. She keep saying o my god,!!! oo my gods!! Like over and over!! I had to tell her when my daughter gets here to keep your mouth shut!!!! well that's all I have to say read more

My husband passed July 25th, we were referred to bashum and met with them within the week. It is now September 13th, his viewing is tomorrow and in this time I have not received one call back. I have not received any real answers, but I have been met with a fake "customer service" promise which has no follow through. I will update after the viewing to see how it goes. But do yourself a favor, stay FAR FAR AWAY from them. Losing a loved one is hard enough. There is no reason to stress over the competency or care of the staff. read more

Basham funeral care is definitely the place to choose! Staff member Alberto M. Handled everything so beautifully. Very professional and responsible. Wouldn't have wanted it to gone any other way. Everything was perfect!! He made all things possible to make sure our babyboy received a proper and amazing Goodbye. Thank you Alberto, for all your hard work and most of all for showing your sympathy and love towards our family. You are highly appreciated !!!! 11/10 service . ! read more

I would like to take a few minutes to give thanks to JAMES and the great staff at Basham who took care of our needs in a difficult time of our lives .due to our love one passing thanks for treating us like family this was not our first time using there services very great people who actually take care of you and not just look at you like MONEY signs in a very difficult time of you're life at a time you can't even make wise decisions nevertheless come up with all the money needed thanks again JAMES for your very beautiful gesture of kindness towards our family . read more

My mother recently passed and she was cared for by Basham. I was extremely satisfied with all of their efforts. The planning went smoothly and mom looked wonderful. The casket was beautiful. Every said the flowers were the most beautiful they had ever seen. John and his staff handled everything so professionally, even with the turmoil and conflict caused by other members of my family. In such a sad time, it was a blessing to have this fine group of professionals to help me get through it. read more

See all

Had a horrible experience using Basham funeral home. They gave my Mothers ashes to my great niece instead of giving them to her own children. It took 2 weeks to get them back from her and not sure if they are my Mothers ashes to be honest. I would recomend doing your research before using Basham. read more

Horrible horrible horrible place. I cannot stress enough how awful the customer service is at this place. My loved one passed more than two months ago. We keep calling and keep calling and keep calling and they give us different information every time. First they blame the corner then they blame her doctor then they blame how busy they are. Never once did they call us back when they promised to. Constant phone calls to them and got us nowhere. After almost 3 months we've contacted another funeral home and they will be helping us. I cannot stress enough how how unprofessional, uncaring, disorganized and straight up wrong this place has been to us. Do not go here. read more

Had to lay my dad down to rest recently which is never easy for anyone.. but i appreciate Basham staff especially Adrian for all the help, patience & even guiding me through the process.. any questions i needed answered i could give him a call & he was always very respectful! thank you all for making it all so beautiful. God bless. read more

We recently had my cousins funeral services at Basham Funeral Care. They were extremely helpful, pleasant and accommodating. These are tough times but they were able to walk us through and were quick to respond to any questions we had. When we mentioned that my Aunt would like services to happen as quickly as possible, they made it happen. Our loved one looked just as we remembered him. All of the staff was very professional, and we are very thankful to have found the right place to help us in our time of need. We received the same great hospitality when my mother passed away in 2012. Thank you Basham Funeral Care! -The Lucero & Hernandez Family read more

I had my twins at 22 weeks, unfortunately my son passed away after 2 weeks earth side. A pain I wish on nobody! I went to this funeral home with confidence I would be taken care of, I was in a state of barely able to take care of myself after loosing my son. I felt a sense of a weight being lifted "knowing" this place would help me close this chapter of my life and I could begin healing and that I'd have my sons tiny body cremated and have him with me and my family at home where he deserved to be. To be here at the funeral home I had to leave my daughter who was in Los Angeles medical center NICU. I left to take care of my little boy. Little did I know that after I paid and went on my way. About 3 weeks later something just didn't feel right. I still haven't heard about my son. ... my son was still sitting there, cold and alone all this time! I felt a pit in my stomach knowing my baby boy was alone. In the dark. I felt like a bad mother. basham told me there was a paper that wasent signed. How dose this happen. They took my money even tho it was very little considering my baby boy only weighed 2 lbs. but still. If I never called how long would it have been till they noticed this. I felt very let down I felt instant hurt and a little angry with the funeral home. So I'm leaving this review. From my personal experience. I do not recommend and there's nothing basham can do to make this right. My son might be gone but that was still precious time I lost not having him at home. read more

Karen was super helpful / nice and we were going to go through this funeral home. The things we needed done were quoted at around 800 but John upted the price out of nowhere and it felt very shady. His price was almost 3,000 when all we needed was the embalming and release of the body. I feel like we are getting so many different answers and it is really hurtful. Was like a salt on the wound after a loss. I would not recommend this company because the first price they give you will increase, with "hidden fees". read more

I called Basham to get information on scheduling services for the passing of a family member. I was connected with Bonnie, he explained what they included in their prices (dove release, water the works) Like a natural sales men, he made the service sound good and that everything would be taken care of for us. It took about 3 1/2 weeks before our loved one was released from the coroners office, so we did not call with many request or concerns. However it constantly felt like when we needed to check on anything it was a game of constant phone tag between the company. Basham you need to remember that our loved ones only die once, and to this there is absolutely no DO-OVER. Basham failed miserably in providing the services that were promised. They printed the wrong dates that our loved one had passed on the flyers. They posted the wrong dates of death in the website and even had the audacity to pass the wrong fliers at the viewing! When we arrived to the viewing which was located at the Baker Street location, it was absolutely HOT! No AC working, the gentlemen stated that it was due to the building being old and that he was told no one was to be at the service until 6 pm, when we clearly informed Bonnie that the private viewing for family was to begin at 4pm. It was excuse after excuse with Basham. They only talked about how they were busy with other peoples services and planning. We were so let down by the experience, and at this same time trying to grieve the passing of our loved one. They didn't even prepare us for what our loved one looked like 3-4 shades darker! This was just upsetting to see without communication , you would think that these things would be communicated prior. The cremation services were horrible we brought a urn along with keepsake urns and when my spouse arrived to pick up the ashes they had not transferred them to the urns that were provided , they literally came out with the regular box that's provided!!! Again apologies after apologies without the issues being fixed. Save yourself the heartache and take your business elsewhere. You will be paying for someone else to actually do a job, and correctly at that! If Basham is overwhelmed with people passing they should have a capacity not use it as an excuse to say that is why they are failing and not getting the job done. Again our loved ones only pass once and trust me when I say that Basham does not care , you will be disappointed! read more

Dealing with the Basham Funeral home was an awful and distressing experience that caused so much stress for me and my family during a time when we were grieving over our loved one's passing. I will only post three of the many reasons why you should seriously consider another funeral home. 1.) They wanted to charge me $100.00 more for a casket than their price listed online. I told them that they had also overcharged for my mother's casket a few years earlier. They legally had to honor the online price and then removed the price from their website. 2.) After they verbally agreed to having my stepfather's casket dropped off at 9:00 for a graveside service, they arrived at 9:20! Their excuse from 8:30 when I first called them until 9:20 was that the hearst was in transit. It is a 15 minute drive. We had family and friends and the cemetery representative all waiting. Inexcusable! And disrespectful of the deceased. 3.) It is five months that I have been waiting for death certificates that I already paid for. They keep telling me they will send them to me, but so far they have not and are in breach of contract. read more

PLEASE READ!!!! This is by far the most unprofessional and non-caring company when dealing with lost loved ones. I contacted Basham for services for my brother in law. I received no guidance for services from Yeobani Lara (our contact person). I finally made contact the week of services and Yeobani told me Basham had yet to receive the body. He claimed he called me but I have no record. So we took care of that quickly. I asked for the balance due to make sure I had the cash ready. Still no guidance. I texted him the day of the rosary to ask if the pall bearers names were listed on the Pamphlets. He said he didn't know and never got back to me. I showed up to the rosary with all the cash due just to find 2 employees who looked confused and wondered how we were even having services because I never paid. Both employees would not accept the cash because they did not want the liability (I understood because it wasn't there job) so I asked if someone could come pick up the cash. I was there 1.5 hours and NO ONE CAME. I also realized that no pamphlets were there nor ready. No rosary services were even scheduled! And no obituary was ever put up on the website. So I went home. I couldn't even assist my husband with grieving because I was attempting to fix everything. The next day when I arrived at the church I received a half ass apology from Karen who was nice until she demanded the payment for services. I told her I left my purse at home and would go after the cemetery. She offered to refund my money back for the services we didn't receive but she demanded that we pay right then and there. IN THE MIDDLE OF THE CHURCH SERVICES VIA TEXT!! She then had her workers HOLD THE BODY HOSTAGE IN THE CHUCH PARKING LOT while everyone was waiting to follow the hurst to the cemetery. They do not care at all TRUST ME! Karen pretended to care until I said I was going to call the news for being so unprofessional. PLEASE GO SOMEWHERE ELSE. This lady needs a reality check. I'm sure all those other employees hate her and working for her. Someone who presents themselves as that fake is a joke. Definitely a group of PRETENDERS. read more

I personally met the owner of Basham Funeral Care in Bakersfield. The funeral home had great services. Floral,help with your obituary for your loved ones. My family was greatly impressed with the service we received. read more

I want to thank Kevin Lara of Basham funeral home for his wonderful and caring manner. Preparing for my fatherr's funeral service was the hardest thing my family and I had ever had to deal with along with his passing. It's so hard to try and make decisions when your mind is numb and your heartt so broken but through it all Kevin remained very patient and helped us through a very difficult time. I pray God"s blessings for Kevin and everyone at Bashams funeral home. Thank you for caring read more

These people would not even get 1 star, but you have to do something to give a review. First, they NEVER call to give updates. They don't even know who took care of your arrangements. Then if they make a mistake, they never admit it. If you call, they transfer you at least 2 times.Ultimately they take your money and give absolutely no customer service. Please save yourself the heartache and go somewhere else. They let my aunt wait a month with no communication with her at all. read more

Today is Sep 30th, 2021. Just to everyone know about this place. This's the worse place I ever contact. They lie to me since the first moment. They pretend to take care of my son, and never did anything. My son was waiting in the coroner office just waiting to take it to bye funeral, and they never answer the coroner letter. They continue lying to me saying they don't have any Inf. I have to call them every day to have some inf. They never call me back. I ask to talk to a manager, they never transfer me to one. They just want their commission. They don't care about your lost. Don't trust this place! They don't care about nothing! My son was just waiting to someone to pick him up, and they keep lying to me!! I already suffering my son's lost, and have to deal with this monsters... read more

Let us hope that you never need the services of this fine funeral home. But if you do, please know that you will be in very good hands. If there is any other industry in which customer service and good people skills are more essential, I don't know what it is. And the staff at Basham was as polite, thoughtful and considerate as can be. Thank you. read more

I just want to say having to have a loved one pass can be hard but with the help of the awesome staff at Basham it's been a breeze. I'd like to especially recommend and say Thank you to ADRIAN ! He has been by far the best in this loss. He is beyond helpful and truly goes out of his way for my family and I making sure everything is exactly as we wish it to be to the best of his abilities. So once again Adrian thank you so much for your amazing hard work! I totally hope you get a raise it's well deserved. read more

My father Died August the 2nd. Basham got the body August the 3rd. When my sister and I called to see if they had received the body a lady told us yes no problem take your time And .grieve. Then a couple days later A lady called us regarding payment insurance policy. We informed them my father had a policy At once we got the depth certificate Everything could get submitted and they would get paid However that wasn't good enough They started calling me insurance company themselves Wanting to know if payment could be submitted to them However when they call they couldn't find the policy. They were informed they were informed that they don't pay Funeral homes they pay the beneficiaries. All was needed was the death certificate However they didn't want to give anyone however they didn't want to give anyone the death certificate Until the funeral got paid. I could go on and on but bottom line Don't put your love once there. So uncaring so unfeeling it's just about the money. They got their money we had to pay out of pocket Before they would even start on my father. And after that it still took him another week before things were done. Basham socks. They shouldn't be allowed to care for anyone's loved one. If I knew they were under investigation I would have never used their services. read more

My mother, Graciela, and all our family want to thank you for the great service that was provided for my brother Jonathan. We are extremely grateful for the support John, Adrian, and Esteban gave us and they are such wonderful people. The truth is when one goes through these really hard times it's difficult to deal with everything but we found support and excellent service here at Basham Funeral Care. read more

First off it is not easy choosing a funeral home to handle the services for your friend family or loved one who has passed. I choose Basham to handle my mother's service the Saturday before Christmas I had to make the call to set up Arrangements for my mother I called Basham I was was transferd straight to the owner John Basham I explained to him What is going on And exactly How my mother's service will be John is very kind and Polite and very Professional I explained to him my mother will pass at any moment he Fully explained to me what I need to do so The Day After Christmas I went to Basham funeral home and met with a Director and advised them that I spoke to John they advised me they have been Expecting me So we had our meeting And I explain to them exactly how my mother services are going to be once my mother passed on 1/5/2018 Basham handled everything for myself and my Brothers with no hassle they did everything perfect for my mother words and even explain how Professional kind loving the staff here is here at Basham the price for everything was very Reasonable John Basham gave us a discount Because my mother is a United States army veteran and they recognize all Veterans! I highly recommend Basham read more

Today we had a funeral service for my uncle...I'm not the one that set up everything with the coordinator but as a family member I was very disappointed when it came to the burial. Ill start from beginning as the hearse drops of the casket and I being one of the pallbearers we laid the caskets over the lowering device and of course we grieved..and said our goodbyes thinking they were gonna lower casket...then we find out ... they haven't dug the hole yet. So they told us if we wanna leave and come back it'll be ready...and we were so upset we stood there and watch them burry a hole for my uncle making it more difficult coping what was already going on...it took I wanna say 1hr and 3 mins perhaps...either way they knew for a whole month we were going to do this and they told us it wasn't on their schedule.I hope they learn from this situation and get more organized. On a good note though...the viewing was great the people that helped us were great people...they attended to our every need and I appreciate that. read more

See all

Best service anyone could expect. Very helpful from the moment I made the first call and every step of the way through this incredibly tough time in our lives. The decency, over the top helpfulness and genuine concern for what our family was going through was a great help in relieving our burden. Every little request was handled and the continuous efforts by all involved was reassuring and soothing. Thank you Basham Funeral Care for helping us through - You all made a big difference in a very positive way. read more

Unfortunately, our family recently needed the services of a funeral home. My mother-in-law chose Basham before her passing. Devin did a GREAT job! He was professional and courteous while being light-hearted at appropriate times. John Basham checked in on us and was also very professional. The urn we chose was beautiful and the ceremony was just right. I would not hesitate to give them my business in the future. Thanks, Devin! read more

Basham funeral care did a wonderful job helping us through the burial process of our mother. I have to give a shout out to the most wonderful and kind funeral counselor, Spenser P. He has a kind heart and helped us with everything. Always answered every question we had with understanding and compassion. That's exactly the kind of person you want to help you when you are grieving. read more

John Basham and Devon were amazing! My father passed away yesterday and we had to get the service done on Friday. Another funeral home could not make it happen. I called Basham Funeral Home Niles and within minutes John called me back, told me he would make it happen in the time frame we needed and gave us a great price too. When we met with Devon he was very professional, kind and considerate. Under the circumstances it was a great experience. I would recommend them to anyone. read more

This place is very unprofessional. My dad passed away and Basham connected with us through the hospital. After a couple months and numerous phone tags i was finally able to get his ashes. HOWEVER, i had to call to see if it was ready, they told me to come down. When i got there i waited for an hour and was informed they were bringing his ashes from their other location that does the cremation. When they handed me the others the container was too hot to even carry. It was very upsetting going through this and carrying his HOT ashes to my car, mind you since they had just finished the cremation the smell of it was still there. They could have at least warned me, or even told me to come down the following day. Very disappointed and will never use them again! read more

We were referred to Basham, by my fathers relatives, due to my Grandfathers passing (2015). Geobani "Bani" did a great job assisting them through my grandfathers services. When my father passed, unexpectedly, this being our first experience in making decisions, we received respectful services by "Bani". We met up, made decisions for our fathers casket, chose the church my father attended, and Greenlawn (South West), Bakersfield. Bani coordinated our Fathers services w/ the Catholic Church, we had to decide which pamphlet to share w/ loved ones, what headstone "Marker" to place on his grave, and dates/ times for Funeral Services at Basham Funeral Care, and he advised Greenlawn of approx.. arrival for burial. My father passed on a Monday, 4/24/17. Met w/ Bani 4/27/17 Basham Services 5/8/17. Church Service at 5/9/17 @ 10am. Green lawn Burial after church services @ 11am On 5/4/17, we informed Bani, that we hadn't found a plot, (when we previously discussed fees w/ him, he advised to look online (i.e. Craigslist), for cheaper plots. 5/7/17, we rec'd a courtesy call on fees due before services on 5/8-5/9. I asked Basham what the total would be for both Basham & Green lawn. They asked if we had a plot, and of course the answer was no. I asked, what needed to be done to get it arranged, because services were next day and burial the day after. WTH (WHAT THE HECK)!!! Money was due, but all arrangements were half processed. +ALL while grieving for a sudden passing, non of that made sense. Saturday, 5/7/17, I had to run to the bank and obtain two money orders. One for Bashams full amount, and the other for an even $5000, bc we didn't have a plot picked out to know the exact amount. I contacted Greenlawn to see if we would be able to choose a plot, but the next available apt was for the next morning at 9am. We met with our director there, where she gave us options and great service. In the discussion, she informed there would be a setting fee, however, Bani mentioned as well, so we were concerned we'd be charged twice. She advised she would speak to Basham, so we didn't get charged twice. We left, making sure we selected a plot and continued about our day, to prepare for services at Basham at 4pm. When arrived, I made payment and gave Basham attendants the CD's required for slide show and music. I told them what happened w/ the plot and they encouraged we inform management about this situation. As we discussed the time frames, the Rosary was arranged by Bani w/ church and we never heard anything along the way about it. WELL, there was NO ONE assigned to read/address the Rosary. I remained calm and asked if they had pamphlets to read off of.. I would do it myself. They advised that they have a list of individuals 'on call" they can reach out to, but there would be an extra charge of $75. "OK, I may sound petty, but C'mon!!!! We're already dealing w/ this sudden passing and the coordination of the Rosary was not confirmed w/ ANYONE!!! Here I am, trying to figure it out, all while my father is in a casket, and me not accepting this loss. I was beyond upset, but advised the attendants, I would talk to the owner, at a later time, about these concerns. Luckily, my aunt's mother in law was able to make it on time and present the Rosary. It was Beautiful! The pamphlets chosen weren't given out, as it was advised, they would be given during church service. We finally put my father to rest, at Greenlawn, on 5/9/17. The Dove presentation was sweet and all who attended loved his service. Behind the scene, was beyond stressful. My father left so suddenly, we didn't know if he had life insurance, therefore we had to raise funds to give him the nicest service possible. Thankfully we figured it all out and thanks to all the family and friends that gave donations. This experience still hurts my heart. 30 business days (M-F), passed, and we hadn't rec'd an update on my fathers headstone (ordered by Basham). I continuously contacted Basham, but was given the run around (the person in charge of ordering "markers" isn't in until 11am, or she's not in, or can I take a message and have her call you back). I called every week and didn't receive ANYTHING. I finally ran into "Bani" at the gym. I mentioned our concerns about the Marker. Next day we run into him again (at the gym) and he expressed how the "proof" of Marker had come through via email. He said he'd text to me. But I didn't receive it. Therefore, I reached out to their office and asked to speak to the person in charge of ordering markers. Longer story short, I spoke to the owner, he explained his version when expressing my concerns. He said, the remainder fee owed, approx. $357, to basham, (remember from the plot situation),I didn't have to worry about. However, there was still an outstanding amount ($500) due to Green lawn for the setting fee of marker. WTH!! And we were to pay that fee. It's 7/11/17 and I'm yet to see a proof of Marker. read more

Arranged a basic cremation for my mother in law. With the exception of the actual cremation, nothing was done right. They posted in the paper that there was no service (which there was). I contacted them immediately, they said they would correct it the next day (a day before the service) it didn't happen. We paid for 10 death certificates (at $21 each) and received only 8. Brought it to their attention immediately and they said they would take care of it right away. Three weeks and several phone calls later, we finally got what we paid for. These people do not follow through on anything they promised. BEWARE. read more

Basham Funeral Care provided our family the best service during such a challenging time. A very special "thanks" to Spenser Prince who was with our family from the beginning to the end. He answered all of our questions and was readily available when needed. Our family has utilized other mortuaries in the past and we found Basham to be the best. Once again "thanks" to Spenser for the excellent service provided. read more