Basement Solutions, LLC is a unique company. The competence and customer service were obvious from my first phone call to Debbie to set up an estimate appointment, to the visit by Bill to discuss our plan to improve our basement, to the crew of 5 who got the job done in one day. Each was very polite, knowledgeable and competent in their task.
Using a leave behind visual and detailed Proposal, Bill clearly explained why and how each step would be implemented. He pointed out the benefits of each phase of the job and suggested a few great no cost ideas to reduce the water gathering near the house.
The crew showed up on time and each went to work on his task. Bill was there with the foreman to review with me each item on the proposal. They worked as a fine oiled machine, concentrating on making sure the shrubbery and flowerbed would not be damaged and showing extreme respect to the home. As they went through the checklist, they would take a few minutes to fix or improve something they saw in the area.
They installed two highly rated pumps and battery backup with the latest technology that alerts my cell phone of problems as well as when and for how long the pump was operating
Be careful, because "Basement Solutions" is a very generic name and there are many companies that use the web to hope for a mistaken click on their name, make sure it is https://basementsolutionsct.com/ . read more