I've used AG Appliance two times now to repair my Thermador stove and oven. Both times AG…read moreAppliance sent a technician the same day and either resolved the problem or ordered the required replacement part and came back within a couple of days. I highly recommend AG appliance repair! On the other hand, I do not recommend Thermador stoves!

I found AG Appliance Repair on Yelp after my LG refrigerator stopped working. I received a response…read morewithin an hour to schedule an appointment to assess the situation. When the technician came, he explained that there was a problem with my compressor, but the good news was that the refrigerator was still under warranty. AG Appliance Repair was kind enough to file a claim with LG, and once LG accepted the claim and mailed the parts, AG Appliance Repair came back promptly to fix it. I'm so glad they responded so quickly and handled everything so efficiently. If I have another issue, I'm definitely calling them again.

5 star service! The company is extremely well organized and techs are well prepared. No "we need to…read moreorder parts and come back in 3 weeks" drama. They even had the COI ready to go and immediately sent it to my building's management! Sal and John are a treasure and while I hope my fridge doesn't break again for another 20 years, if it does they will be the ones I call.

Serge was very thorough, professional, patient, and explained well what the issue was, and what my…read moreoptions were. He could fix it, but advised it was not worth the cost of repair. Really in gendered trust in a repair person.

Eli came to fix my bosch 500 washing machine. He arrived at the time that he said he would. He…read moreprovided the COI for my building as soon as we made the appointment. He figured out and fixed the flooding problem within a very short period of time and charged me what I felt was a very reasonable price for the job done. He also pointed out some maintenance that I could do on the washer and dryer to help keep them running for a long time to come. This apt is full of appliances that will need repair at some point and Eli has a customer for life. I am so glad to have found him.

Highly recommend Eli for washer diagnosis and repair. He was friendly, on time, professional, and…read morevery prompt with communication. He patiently explained everything, gave honest suggestions, and took direction well throughout the process. Smooth and stress-free experience overall.

very professional kept in contact…read morearrived on time put on booties quickly diagnosed problem and even had part in the truck to fix the problem

Good communication and prompt service. However I very specifically asked before I agreed if they…read morehad the parts for my model stove, and clearly described my issue, knowing it could be only a couple things wrong, with the hopes that it could be a one time service call. They said they do stock the parts. That was false. The technician knew nothing about it and said he had to order the parts and so of course had to return, which means you pay for 2 visits instead of one which I think is awful.

There was something wrong with my Bosch oven Igniter. They were great at communicating with me on…read moretheir arrival time and estimate. The repair person was on time and fixed the problem professionally. He also did few extra things over and beyond what was required - adjusted the oven door, fixed the warmer and knobs on the stove top. Overall I was very happy with quality of work and the price. I would definitely use them again.

Great. Very friendly, thorough and considerate. Called him (George) for a second opinion for my…read morebroken fridge (don't buy Haier). The service charge was less than the first guy, his exam was much more thorough and he explained everything to me. Turned out to be not worth fixing, and George didn't try to sell me on some temporary fix. He also gave me some advice about buying fridges and warranties etc. A lot of places are in Brooklyn and don't come uptown or charge more bc of the distance, but George lives in Washington Heights so I'm glad I found him. Highly recommend.

Like a New York public school teacher during covid, my Viking refrigerator's ice maker completely…read morestopped working. After weeks of warm drinks, rock-less cocktails, and an inability to put ice on sore muscles, I contacted Mike. He got back to me quickly and sent a technician here right away. Unlike a New York public school teacher during covid, the technician got to work. He removed the ice maker assembly and suggested it might need to be replaced. I began mental preparations for taking out a second mortgage, as Viking parts are absurdly expensive. In short order, he determined that the assembly worked fine (pretty impressive for a 20-year old fridge). A piece of food had gotten into it and blocked the water flow. He fixed it, put it back, and I was back in the ice-making business in no time. He could have totally fleeced me, but did not -- restoring my faith in humanity, but not New York's teachers' unions.

If you have any Viking stove needs, I highly recommend NY Viking. I submitted a request late at…read morenight and they gave me a call first thing the next morning. I had mentioned to them that my building had strict requirements for insurance and Sal sent over a COI within less than 24 hours of our call that met my building's approval. Sal was very responsive over the phone and scheduled an appointment for a 2 hour window. Alex, the technician came during that time window and also gave me a call 20 minutes before his arrival to give me a heads up. I love how communicative the entire NY Viking Team is. When he arrived, he made sure to cover his shoes with blue covers and he was able to quickly diagnose that my oven door needed new hinges and gave me the price, which I agreed to before he then promptly fixed everything. For folks who want peace of mind that their oven will get fixed and don't have these technical skills, I definitely recommend giving NY Viking a call.

Personnel were able to help me order, deliver and install a new gas range in a very timely manner…read moreASAP. Also, walked me through all the steps leading up to the same. Followed up with delivery time window and after delivery verification. Would recommend and use again. - Chris from Union City

1-Star Review for RJ Appliances NJ INC…read more I had one of the most disappointing and frustrating experiences with RJ Appliances NJ INC during a recent repair of my Miele refrigerator. When the technician first came to inspect the unit, they claimed to have done a full diagnostic and gave us a final quote of around $1,000 (after tax). We agreed, thinking everything had been properly assessed. But when they came back to do the actual repair, the story completely changed. They suddenly "discovered" that the fridge door wouldn't close properly and said we would need to replace the entire door -- for several thousand dollars! After we refused that ridiculous suggestion, they said they could "repair" the door instead, but only if we paid an extra $850. At that point, with the refrigerator already taken apart, we had no real choice but to accept. This whole process felt misleading and unfair. If the technician really did a full inspection, how did such a major issue appear only later? It seemed like a classic case of bait-and-switch pricing -- quoting one number and then inflating the cost after we had already committed. We expected professionalism and transparency, especially since RJ Appliances is associated with Miele service. Instead, we were left feeling pressured, overcharged, and deceived. Warning to others: Be extremely cautious before agreeing to any quote from this company. Make sure everything is documented and confirmed in writing before you proceed. Very disappointing experience -- definitely would not recommend RJ Appliances NJ INC.

Victor is absolutely professional and prompt-he has fixed many appliances in our home and I am…read morealways amazed at how quickly he can accomplish the job. We highly recommend him for any appliance repair!!

Victor was so nice and very patient with me and my million questions about my oven that wasn't…read moreworking and came within an hour of me calling him! Victor came in and repaired my broken ignition super-fast! PLEASE, if you need an appliance repaired by a friendly and knowledgeable technician at a reasonable price, REPAIR MY APPLIANCE is who you need to call!! Karin Griffin

I called TMG as I had a problem with my Miele dishwasher and found TMG online. George is the…read moreultimate professional and knew exactly how to figure out the exact problem and subsequent solution. He was responsive, arrived in a very timely manner and was very good at explaining the problem to me and the potential next steps to resolve it. The cost was fair and well worth it to be in such good hands.

My refrigerator was on the Fritz so I looked for a refrigerator repair person online. I called TMG…read morein the morning, left a message and crossed my fingers. George called me back in less than 5 minutes, took my address and said he'd call me 1/2 hr before showing up figuring it would be by between 2 and 3 pm. He called at 2:30 and showed up at 2:45. By 4:00 my refrigerator was repaired. Reliable, clean and efficient. I hope I don't need to but I'd use him again

Prompt, Courteous and Professional service in repairing my GE washer- Thank You very muchread more

Very courteous and knowledgeable repairman job well done. I am very impressed and happy with the…read morejob that was performed and completed. Will recommend this repair company for my friends and family.