Date of visit: September 11, 2025…read more I brought my friend here for a colonoscopy and while I wasn't the patient, it was an overall good experience for me as his transport and emergency contact. The staff were communicative and friendly, letting me know when he was ready and sharing updates along the way when he took extra time to come out of the twilight sleep. The office is a bit hard to find, tucked back in an office park where all of the buildings look the same and we found the patient pick up parking a lot easier than the drop off parking! The area for pick up can be a bit tight, so be mindful that you aren't blocking anyone's parking spot while you're waiting for your patient. The waiting room area seemed a bit tired and ready for a refresh, but otherwise it was a positive experience for me--which is probably easier to say since they weren't sticking anything inside me! Pro tip: Head down the street to Pepper Park Coffee while you wait!

I just had a procedure done by Dr. Gordon in the Lake Barrington office, and all went very well!…read moreShe is efficient and answers every question in details and easy to understand. She is a professional yet very kind and comforting, and so was her entire team! The entire experience from the minute I called for an appointment until I walked out of the building, after the procedure, was well monitored and tracked, I was very impressed and would give them a 10/10!

I had my first opportunity to meet Dr. Blitstein, yesterday at NWM hospital. I had a routine…read morecolonoscopy. He explained everything thoroughly before the exam and what he would do if something didn't look right. I fell into the sedation with a smile on my face as he has such a funny and wonderful personality. After I awoke, he gave me a thorough and clear explanation of his findings. I felt so comfortable and confident with him. Love this doctor!

Dr. Caruso is a really pleasant doctor. She very nice and warm and friendly. I felt comfortable…read moretalking to her about my stomach issues. I had a very hard time trying to find a gastroenterologist that I liked and now i finally have! There is a bit of a wait to get in to she her but I actually look at that as a good thing. Would you want to see a specialist that can get you in right away? I for sure as heck dont! I want a doctor who has a good patient following. (I once had a docs office tell me they could get me in within the week and I looked him up and he had terrible reviews- no thank you) I really am glad I went to see her. Waiting room time is the same as any other specialist's office. Her office staff was courteous. Would recommend!

I was a patient for nearly two years and consistently experienced poor communication from this…read moreoffice. Getting test results often required repeated follow-ups, and appointment wait times were frequently excessive. My most recent visit was unacceptable. I came in for a follow-up after a serious hospital stay and was turned away because the office claimed they hadn't received a fax, despite it being sent the prior week. No real effort was made to locate it, and I was even refused when I offered to email the records myself. Dr. Dyer never spoke to me directly and instead made dismissive, disrespectful comments to staff within earshot. Given the length of time I was a patient and the circumstances, this was deeply unprofessional. I will not be returning and do not recommend this practice.

I went to Dr. Dyer for about 2-3 years. When you first start going to her, she seems competent and…read moregives you hope. Then it all goes down hill from there.She did absolutely nothing for me with the exception of prescribing me several different medications. She gave me an endoscopy told me that there was a flap inside of my stomach that is supposed to keep the acid out, but mine is not working properly. She never gave me a resolution. I've been calling her office for months, leaving messages. No return phone calls whatsoever. Then she refused to fill my medication again, even though in her own very words, this was the only medication that was left on the market, with the exception of Famotidine. She only works two days out the week Monday and Wednesday and I called leaving several message, begging and pleading for someone to call me back. Never received a return phone call for months. A horrific horrible experience. She did absolutely nothing to help me. If I could give her zero stars, I would. She should be ashamed.

A colonoscopy and endoscopy is not something you look forward to. I was treated with such care…read morestarting with the receptionist when I walked in, to my nurses, Shay and Madeline, plus the anesthesiologist, Valerie and finally from one of my favorite doctors, Dr Jeffrey Nathanson. The procedure easy and I was treated with such amazing care and compassion. I will only go to this office for my Gastro needs going forward!

If you call and have a question they will get back to you if they feel like it. When you're doing a…read morecolonoscopy or something that requires lots of money, then they will respond lightning fast. But if you have a basic question or concern, then they usually won't get back to you. I had a question recently and I was told I would have an answer that day, and a nurse never returned my call. Luckily Google is a great Dr, and I know in the future I will never go to this unprofessional joke of a place again.

Five stars e-visits…read more 1/5 stars office experience do not recommend by a long shot. They had nobody in the office. One person running the whole FoH. There were very few nurses and doctors in back. This place is staffed like a call center. They basically punish people for making an in person appointment. GUESS NOBODY BUT ME AND RADIOLOGY NEED TO SEE THIS FSCKing CAT SCAN! Good as a rapid response urgent care GI service with video visits. Anything more? Mmmmm... When you're 45 minutes beyond my scheduled appointment time. I walk the fk out.

My experience has been dealing with rude people. They do not honour their appointments and to add…read moreinsult to injury they are making it harder for me to move on by holding records

My husband has had issues for years having difficulty swallowing and food getting stuck. He had…read moreseen doctors at Northwestern & they would just dilate him. It wasn't until he started seeing Dr Moxon that he was finally able to determine the cause. It was a joint effort between Dr Moxon & an allergist who were able to assist him. He has had several scopes and no issues! He has been able to stop both his omeprazole and his cholesterol RX! Inflammation is no joke or anything to dismiss. So grateful to this practice for their time, care, attention and ultimate resolution to his issue.

From the owner: The board-certified gastroenterologists at the Illinois Gastroenterology Group (IGG) office in St…read more Charles, Illinois, strive to provide the most advanced, highest quality gastrointestinal care. They serve the greater Chicagoland area and the nearby areas of Geneva and Batavia as well. As the largest GI practice in Illinois, Illinois Gastroenterology Group has 20 hospital affiliations and offers 25 office locations to choose from when seeking the care you need. This gives patients access to a large integrated network and the benefits that come along with it conveniently from IGG's St. Charles location. Illinois Gastroenterology Group was formed with the merger of Elgin Gastroenterology, Lake Shore Gastroenterology, Northwest Gastroenterologists, Midwest Center for Digestive Health, Gastrointestinal Health Associates of Geneva, and North Shore Gastroenterology. This merger created the largest group of specialty gastrointestinal providers in Illinois with over 40 highly skilled gastroenterologists and many with national expertise. The team's mission at IGG is to put patients' minds at ease by offering a combination of medical expertise and personal care. They take all health concerns seriously and are dedicated to improving the health of men and women by using evidence-based medicine, upholding the highest clinical standards, and proving innovative treatment options in a safe, comfortable environment...

Dr. Shahid and all the staff at MDDS are fantastic! Starting with the office staff, they are…read moreextremely professional and friendly, making you feel like you're not only welcome there but a top priority. Dr. Shahid is wonderful -- made me feel completely at ease and in good hands, from the initial visit to the procedure at the outpatient center in Oakbrook Terrace. And the staff members on hand for the procedure were wonderful also. Even though my procedure was diagnostic, Dr. Shahid's thorough explanation of the results equipped me with the tools to manage my condition, and I'm doing so much better now. I highly recommend Dr. Shahid and MDDS in Oakbrook Terrace!

From the owner: We're Midwest Digestive Disease Specialists. We've been making life easier for our patients to…read moredigest for over 20 years. We are different from other Gastroenterology (GI) practices because we understand that each of our patients is different. Each of their needs and treatments is different. So we pride ourselves, above all else, on knowing that each and every one of our patients is personally satisfied with the level of care they receive. We pride ourselves on an open dialogue between patient and physician. That's why we survey our patients regularly to get their input on everything from scheduling to patient care issues. We know the work we do is often sensitive and can cause patients concern. That's why we want you, the patient, to tell us how we're doing...and how you're feeling. It's a philosophy the physicians, nurses and entire team have adopted. We have 4 board-certified gastroenterologists in our practice to serve you...

This is my repeat visit five years after my first. I had an excellent experience when I was there…read morelast time. And today's visit is nothing short of outstanding. What are some of the things that made the visit better. First of all, the preregistration and all the questions and forms that you fill out are done ahead of time online and on their phone app. When I got to the clinic, I scanned the QR code that was sent to me. Within minutes, an assistant placed a band with my name and number on my wrist and directed me to the second floor. After a very short wait, a nurse called my name, checked my wristband, and took me back to my room. Within a half hour, I was undressed, and the monitors placed IV started, and I was ready to head out to the procedure room. My doctor came into the room, asked me the usual doctor questions, and had me sign the consent form.

Had my scheduled colonoscopy procedure done yesterday at the Digestive Health Center. Due to my…read morefamilial history and prior personal results I am on the 3-5 year plan for colonoscopies. I've had about 6-7 prior colonoscopies using the monitored sedation method. All were relatively pleasant experiences including my two prior procedures also at this facility. Yesterday, a few minutes before I was wheeled into the room where the procedure was to be performed the physician checked in with me and explained that he would be using the "conscious sedation" method. I explained my trepidation with this form of sedation given past negative experiences I witnessed with my parents. The doctor stated that the conscious sedation would cause fewer issues after the procedure. I responded that I have never had any post-procedure issues with the monitored sedation. By his reaction, It was obvious that the decision had been made and that my input did not matter. I was wheeled in to the procedure room. What followed was the stuff of nightmares. Despite being dazed and unable to speak I was an unwilling (albeit mute) participant in the doctor's running commentary with the two nurses assisting him. I felt the insertion of the probe used for the procedure as well every push of the instrument as it proceeded further through the colon. To say that this was an uncomfortable experience would be an understatement. Adding to the unpleasantness is the fact that it felt downright humiliating. I am mostly troubled by the fact that I was given no input whatsoever in the form of sedation that was used. I am aware that there are medical considerations that factor in when a physician decides on how to sedate a patient. However, I informed the physician that I have had absolutely no adverse issues with the monitored sedation used during everyone of my other colonoscopies. The patient should be informed and have some input on what is being done during any medical intervention. The news of the sedation method to be used was presented to me at the last minute, almost as an afterthought. I believe that the ONLY times a doctor should unilaterally decide are: A) If the physician is paying for the procedure, or B) If it's their colon that is being explored. I strongly suspect that the physician's employer may be dictating the "conscious sedation" on it's practitioners. My doctor mentioned that prior to my afternoon appointment he had already done 11 procedures, and still had one more after mine. With "conscious sedation" there is no need for the recovery time usually associated with other sedation methods, so post-procedure patients can be ushered out the door a lot quicker. This would allow for one doctor to do many more procedures in a day thus increasing the clinic's profitability.

Dr. James A. Krcik is a coward. I saw him 3 times and each time he had to idea who I was. He lost…read moremy paperwork, when it was located I asked for it back to take it somewhere else, lost it again, once found he had signed and initialed it (saying it was received and reviewed) but yet he had no idea why I was there. I called and emailed a request for him to call me about my lost results. Dr. Krcik refused to call me as a patient under his direct care. When I emailed him in the livewell app, I got a respond from his staff saying "He will never call you". When I contacted the CEO to complain I was just treated like a criminal and later Dr. Krcik recommended me to another doctor, just to get me out of his hair. He falsified his appointment notes to make it seem he was more helpful than he was. Dr. Krcik wasted my time, money and allowed my prolonged pain for over 6 months. His facility in South Elgin is disorganized, the staff are self righteous and Dr. Krcik only cares about himself.

Wry great staff who work reception, and dr. Shen is a great doctor. Lately I've had issues with my…read moreinsurance and been having money problems and her and the nurses have helped me over the phone as much as possible while I have to wait for my insurance to kick in. I appreciate how much they are about their patients. Very thankful!