Five stars e-visits…read more 1/5 stars office experience do not recommend by a long shot. They had nobody in the office. One person running the whole FoH. There were very few nurses and doctors in back. This place is staffed like a call center. They basically punish people for making an in person appointment. GUESS NOBODY BUT ME AND RADIOLOGY NEED TO SEE THIS FSCKing CAT SCAN! Good as a rapid response urgent care GI service with video visits. Anything more? Mmmmm... When you're 45 minutes beyond my scheduled appointment time. I walk the fk out.

My experience has been dealing with rude people. They do not honour their appointments and to add…read moreinsult to injury they are making it harder for me to move on by holding records

Terrible. Made an appointment for my parent and myself only to be notified minutes later that the…read moredoctor wasn't taking any new patients. Also the person calling was rude. If the doctor isn't taking any new patients, why is it possible to schedule appointments with him as a new patient on the website? No answer. Complete utter waste of time. Sorry, you only get to make a first impression once. There are no do-overs. It's why it's called a FIRST impression.

Within the last year, service in the Primary Care unit has improved substantially. Hoping this…read moretrend continues!

My wife loves the provider. The business as a whole is criminal. The charge for items that are…read morenot provided. Their billing process doesn't follow their own rules. I received an invoice for service dated 1/26. On 4/16 I went to pay it on their online portal. It showed $0. Called billing - was told after 90 it goes to collections. There are 80 days between 4/16 and 1/26. I filed a complaint with the Attorney General Online. These guys need to be investigated.

Dr Kaplan is exceptional. However, his reception staff are loud, dismissive and arrogant…read more Receptionists are the heart of any practice by presenting that critically important "first impression ". However, it is in this area that this practice fails miserably. While entering the front door, the receptionist yelled out my name amidst a full waiting room, then condescendingly, "informed" me that I was REQUIRED to show up at 2:00p for a 2:15p appointment. "Sit down & I will see if you can be seen." Her irrational remarks stunned me into silence. Until now.

A colonoscopy and endoscopy is not something you look forward to. I was treated with such care…read morestarting with the receptionist when I walked in, to my nurses, Shay and Madeline, plus the anesthesiologist, Valerie and finally from one of my favorite doctors, Dr Jeffrey Nathanson. The procedure easy and I was treated with such amazing care and compassion. I will only go to this office for my Gastro needs going forward!

If you call and have a question they will get back to you if they feel like it. When you're doing a…read morecolonoscopy or something that requires lots of money, then they will respond lightning fast. But if you have a basic question or concern, then they usually won't get back to you. I had a question recently and I was told I would have an answer that day, and a nurse never returned my call. Luckily Google is a great Dr, and I know in the future I will never go to this unprofessional joke of a place again.

Dr. Caruso is a really pleasant doctor. She very nice and warm and friendly. I felt comfortable…read moretalking to her about my stomach issues. I had a very hard time trying to find a gastroenterologist that I liked and now i finally have! There is a bit of a wait to get in to she her but I actually look at that as a good thing. Would you want to see a specialist that can get you in right away? I for sure as heck dont! I want a doctor who has a good patient following. (I once had a docs office tell me they could get me in within the week and I looked him up and he had terrible reviews- no thank you) I really am glad I went to see her. Waiting room time is the same as any other specialist's office. Her office staff was courteous. Would recommend!

Since Endeavor bought Northwest Community Hospital some things have changed. Since the purchase,…read moreI've used their lab and their emergency room. There have really been no changes to their lab. You can walk in with lab orders and they will take you in the order of check-in time. Their phlebotomists are good, and results come in quickly. As for the ER, they seem to have a lower staffing level. I think part of this is I heard they are no longer a trauma center. If that is the case, I understand their reduction in staff. As with most ERs, wait times can be outrageous. I brought someone in who was in terrible pain - 10 out of 10 on their scale. How much pain you are in doesn't seem to matter in their triage. We waited a very long time before we were finally taken back. Once in an ER room, the service was outstanding. The quality of the nurses and the ER doctor were top notch. When we left, the medical issue was resolved, and although it is cliche, we had service with a smile. Aside from the wait time in the ER, Endeavor seems to have kept the quality of care up to par.

Had a preventative colonoscopy. From begin to end of the…read moreprocedure everyone was perfect. Saw me within minutes of getting there, explained exactly what was going to happen, and were professional and courteous. Contacted me ride when it was done. I was in and out in two hours. No problems at all. Staff was great

I have been a patient of Dr Mary Kane for 5 yrs now and I have only respect and great appreciation…read morefor Dr Kane professionalism, knowledge and bedside manners. My positive experiences determined me to referr to her all my family members and everyone has been very happy!

I can describe this practice in one word - INCOMPETENCE. These ladies have NO idea what they are…read moredoing. My first visit (Nyguen), did a 5 second exam then left and never came back. I had no idea where she went or what my diagnosis was. A nurse came back gave me a prescription and sent me on my way. The root of the problem, follow up, time to heal or anything else was never mentioned. I got a prescription and surprise it did nothing! I foolishly made another appointment, although with Kane this time. She told me that my problem would never go away, which is a ridiculous statement. I read about several diets, procedures, and remedies. She gave me another prescription. This time, I called and called and the prescription never made it to the pharmacy. The only thing that I received was a big fat bill for nothing! There is no reason that a problem like mine could not be treated in a satisfactory manor. I would caution anyone to stay far away from here unless you want a meaningless prescription and a high bill.

I was charged even for a diagnostic Colonscopy rather than a Preventative Colonscopy, which cost me…read more$600. They were not helpful when calling their office, and then their billing office rarely picked up my phone calls. I will never return to this office

Dr. Qazi has literally been the best doctor I have ever had.Before Dr. Qazi my experience with…read moregastroenterologist was frustrating. I felt a disconnect and felt like no one truly cared. My first appointment he made me smile when all I wanted to do was cry because I had been dealing with my UC for so long. Right away he came up with a plan of action and since then I have optimistic about my condition Understanding how a person goes about their day to day is important when treating them. He is always positive which helps when your in pain or just have a horrible day. He is knowledgeable and always makes sure I get in as soon as there may be a problem. He truly goes above and beyond and for that I am grateful. Nicole, my Infusion nurse has also been my rock through this whole process. She communicates with pure kindness. She responds to any message I have to Dr. Qazi in a rapid matter. In all honesty I can go on and on about the Staff. Never has there been a time where I didn't feel like I didn't belong. They get to know who you are and It makes you feel like there is hope out there. More then anything I couldn't be happier with the service I receive from them.

They recently started charging a membership fee- to go to the doctor? Blew my mind and caused us to…read morepromptly sever ties. Odd turn to take, wouldn't be surprised if they added a tip jar at their check out counter. Strange

This is a very well-run office... The staff is very…read moreefficient and patient. Dr. Flershem is thorough and caring. I have seen her as my primary physian for years and have always been satisfied.

We were prior patients of Dr Brasky and after they refused to return calls, we called Dr Erlich's…read moreoffice. They could have been nicer and more responsive. Dr Ehrlich is personable and knows his stuff.

From the owner: A dedicated and compassionate physician, Dr. Jonathan Erlich completed his residency in Internal…read moreMedicine at the University of Chicago. He then went on to Beth Israel Deaconess Medical Center in Boston, where he completed his fellowship in Gastroenterology. He is Board Certified in Internal Medicine and Board Eligible in Gastroenterology. While Dr. Erlich enjoys all aspects of gastroenterology, he has a passion for managing inflammatory bowel disease and has published several research articles regarding care for IBD patients. Most important to him, Dr. Erlich firmly believes in connecting with and assisting his patients in overcoming their ailments, rather than simply focusing on their disease.