Five stars e-visits…read more 1/5 stars office experience do not recommend by a long shot. They had nobody in the office. One person running the whole FoH. There were very few nurses and doctors in back. This place is staffed like a call center. They basically punish people for making an in person appointment. GUESS NOBODY BUT ME AND RADIOLOGY NEED TO SEE THIS FSCKing CAT SCAN! Good as a rapid response urgent care GI service with video visits. Anything more? Mmmmm... When you're 45 minutes beyond my scheduled appointment time. I walk the fk out.

Reading these reviews were really surprising because I genuinely had a great experience here. They…read morelistened and talked with me through all of my health history and problems I have had. The nurses and receptionists were great. They fit me in within a week for diagnostic testing which I truly needed.

Spent 3 days as an inpatient. Staff was not only caring but met my needs very well. They treated…read moreme with the upmost respect.

Terrible. Made an appointment for my parent and myself only to be notified minutes later that the…read moredoctor wasn't taking any new patients. Also the person calling was rude. If the doctor isn't taking any new patients, why is it possible to schedule appointments with him as a new patient on the website? No answer. Complete utter waste of time. Sorry, you only get to make a first impression once. There are no do-overs. It's why it's called a FIRST impression.

How many people review doctor's offices? When you have a chronic condition and go see your doctor…read moremultiple times a year you get a very good feel for how good they are. I've watched this practice grow over many years. They have probably doubled in size, added doctors and nurses, expanded their building. Recently they opened their own endoscopy center attached to their building - no more going to a hospital to wait in line and pay exorbitant fees. You make an appointment, drive up to the door, and they whisk you away. If there ever was an emergency are fully prepared so expensive hospitals be damned. I'm not sure how many doctors are part of their practice - perhaps 20? I see one of them regularly and have seen a few others throughout the years. All are equally competent and knowledgeable. Their practice is friendly and warm and really show how much they believe in both quality of care, and the happiness of their patients. If you ever do need so see a GI doctor, this is the place in the Northwest suburbs to go.

Weve had Dr Sun as our provider for years for our colonoscopy. They've grown to huge practice…read morewhich is fine but I recently was in the ER with severe pain and told to see a gastro. They would not contact her for me. Insisted I see someone else she booked for months. I've worked medical field over 30 years. The provider should always have slots for sick or emergency visits. The billing is a nightmare. My son went there and they billed out of network and trying to threaten him go to collections due to thier inability to correct there mistakes. Left messages for manager to call me. Never did. Ill call one more time before I report them for billing fraud. I'm about ready look for another practice. Too many issues.

A colonoscopy and endoscopy is not something you look forward to. I was treated with such care…read morestarting with the receptionist when I walked in, to my nurses, Shay and Madeline, plus the anesthesiologist, Valerie and finally from one of my favorite doctors, Dr Jeffrey Nathanson. The procedure easy and I was treated with such amazing care and compassion. I will only go to this office for my Gastro needs going forward!

I truly like Dr Troy. However after years of loyalty, when you switch to Medicare, they dump you (…read moreunless you pay cash). So they don't really care about you as a patient. Also if you don't use anesthesia, you have to be their last appointment so they don't have to pay the anesthesiologist. How about having the anesthesiologist start later so you can be the first. So not only do you have to pay cash, you have to wait until end of the day for your appointment! Lame

Dr. Caruso is a really pleasant doctor. She very nice and warm and friendly. I felt comfortable…read moretalking to her about my stomach issues. I had a very hard time trying to find a gastroenterologist that I liked and now i finally have! There is a bit of a wait to get in to she her but I actually look at that as a good thing. Would you want to see a specialist that can get you in right away? I for sure as heck dont! I want a doctor who has a good patient following. (I once had a docs office tell me they could get me in within the week and I looked him up and he had terrible reviews- no thank you) I really am glad I went to see her. Waiting room time is the same as any other specialist's office. Her office staff was courteous. Would recommend!

I will say the change to Endeavor was not positive for NCH. It used to be such a wonderful…read morehospital. Had zero problems and only praise before Endeavor acquired NCH. But now under Endeavor, I can't quite recommend. The hospital food when you're a patient and require overnight stay has definitely downgraded. They used to actually make the food--baked real muffins, cooked real food on stoves. Everything now seems like it's prepackaged in a steam/microwavable bag. For our most recent L&D my husband thought "they can't ruin rotisserie chicken." It was like skinless, boneless chicken breast that they microwaved. Possibly seasoned. But that does not make it a rotisserie chicken--the rotisserie implies it's been spinning in a rotisserie oven. Literally after giving birth, the muffin and cottage cheese I ordered were prepackaged like something you buy at a gas station, and in a little tiny plastic 1/4 cup. After laboring and delivering a human. The hospital is pinching pennies. And after having called over the phone to pay our bills and ensure that our balance was paid, we are still receiving bills saying we have a balance. Every few months later we get new ones. What is this scam? We did have great nurses. That's probably the only good thing about the hospital--but even they have to change their care routines to fit into the expectations of a for profit hospital now compared to before. Such a shame.

Since Endeavor bought Northwest Community Hospital some things have changed. Since the purchase,…read moreI've used their lab and their emergency room. There have really been no changes to their lab. You can walk in with lab orders and they will take you in the order of check-in time. Their phlebotomists are good, and results come in quickly. As for the ER, they seem to have a lower staffing level. I think part of this is I heard they are no longer a trauma center. If that is the case, I understand their reduction in staff. As with most ERs, wait times can be outrageous. I brought someone in who was in terrible pain - 10 out of 10 on their scale. How much pain you are in doesn't seem to matter in their triage. We waited a very long time before we were finally taken back. Once in an ER room, the service was outstanding. The quality of the nurses and the ER doctor were top notch. When we left, the medical issue was resolved, and although it is cliche, we had service with a smile. Aside from the wait time in the ER, Endeavor seems to have kept the quality of care up to par.

I can describe this practice in one word - INCOMPETENCE. These ladies have NO idea what they are…read moredoing. My first visit (Nyguen), did a 5 second exam then left and never came back. I had no idea where she went or what my diagnosis was. A nurse came back gave me a prescription and sent me on my way. The root of the problem, follow up, time to heal or anything else was never mentioned. I got a prescription and surprise it did nothing! I foolishly made another appointment, although with Kane this time. She told me that my problem would never go away, which is a ridiculous statement. I read about several diets, procedures, and remedies. She gave me another prescription. This time, I called and called and the prescription never made it to the pharmacy. The only thing that I received was a big fat bill for nothing! There is no reason that a problem like mine could not be treated in a satisfactory manor. I would caution anyone to stay far away from here unless you want a meaningless prescription and a high bill.

I have been a patient of Dr Mary Kane for 5 yrs now and I have only respect and great appreciation…read morefor Dr Kane professionalism, knowledge and bedside manners. My positive experiences determined me to referr to her all my family members and everyone has been very happy!

Dr. Qazi has literally been the best doctor I have ever had.Before Dr. Qazi my experience with…read moregastroenterologist was frustrating. I felt a disconnect and felt like no one truly cared. My first appointment he made me smile when all I wanted to do was cry because I had been dealing with my UC for so long. Right away he came up with a plan of action and since then I have optimistic about my condition Understanding how a person goes about their day to day is important when treating them. He is always positive which helps when your in pain or just have a horrible day. He is knowledgeable and always makes sure I get in as soon as there may be a problem. He truly goes above and beyond and for that I am grateful. Nicole, my Infusion nurse has also been my rock through this whole process. She communicates with pure kindness. She responds to any message I have to Dr. Qazi in a rapid matter. In all honesty I can go on and on about the Staff. Never has there been a time where I didn't feel like I didn't belong. They get to know who you are and It makes you feel like there is hope out there. More then anything I couldn't be happier with the service I receive from them.

I was charged even for a diagnostic Colonscopy rather than a Preventative Colonscopy, which cost me…read more$600. They were not helpful when calling their office, and then their billing office rarely picked up my phone calls. I will never return to this office

I recently tore the meniscus in my knee which was very painful in the first 2 weeks. After the MRI…read moreconfirmed the tear I was ready to have Arthroscopic surgery but my doctor convinced me to try physical therapy first. This was my 5th round of physical therapy at Riverside Medical for different problems which have all been successful. My Physical Therapist was Allison and she had me back to 100% after only 6 weeks. Allison knows how to rehab injuries and she focuses on doing the exercises correctly and slowly while building up strength around the injury. She always gives me exercises to do at home daily. I am now back to full strength with no apprehension when climbing stairs or squatting. I would highly recommend Riverside Medical Physical Therapy if you want to rehab an injury. The entire staff is helpful and friendly which I appreciate.

I have been a patient of Riverside Medical for a year and couldn't be happier. Dr. Murray Propes is…read morea very knowledgeable physician with a kind and gentle manner, with guidance on all medical issues. Joanne and Laurie do an excellent job cool sculpting with measurable results. A great office with awesome customer care!

We were prior patients of Dr Brasky and after they refused to return calls, we called Dr Erlich's…read moreoffice. They could have been nicer and more responsive. Dr Ehrlich is personable and knows his stuff.

Waited in his office for an hour and 15 minutes because he was running late. Filled out 10 pieces…read moreof paper only to get finally into the office and be told he's a gastrologist, but he doesn't do any procedures anymore. We wasted all this time. What kind of doctor does this?? He has no affiliations with hospitals, so don't expect to go to him for any procedures