Lived at Blvd at Hays for 4 years. Its started out okay, but keep getting worse and the value was…read moreno longer there. 1) Construction/quality of apartments was terrible, the apartment was very noisy. 2) The management has frequent turn over, they are rude, unprofessional, unresponsive (multiple calls to get a call back), unsupportive, and very unhelpful. 3) We had a neighbor that would blare loud music at all hours of the night and early morning, smoke cigarettes and marijuana in their apartment, and have fights in/outside of their apartment. Everyone in our building complained to the front office multiple times and called the police multiple times. The front office did nothing about it, eventually all of the people, including ourselves moved out. 4) The rent would jump up significantly each year and was not reasonable or in accordance with the poor quality of apartment and the terrible customer service. 5) The apartment complex has issues with dog feces being left everywhere and with significant overflow of the trash compactor at least once a weekend, if not more often. 6) The apartment complex couldn't get Amazon to use the package locker and packages were frequently stolen.

This luxury apartments are located just off Richmond road in the surburbs of Hays blvd. They are…read moreclose to shopping center at Hamburg and Hospital as well as schools. Very convenient living in this community. Plenty of restaurants around as well. The apartments are well maintained, brand new as they were just recently built. As a mover who has moved several people into this apartments i would highly recommend this apartment community

The top luxury apartment community in Lexington! Firstly, the office staff is wonderful. They are…read moreso sweet and helpful. We relocated from Atlanta. Leah helped to make our move a little less stressful. The Henry has amazing resident events as well. There was a pool party with Agave and Rye catered, free holiday photos, cocktail hour at Whiskey Bear and more. A favorite event of mine was a free class at Cycle Bar. They also organized free holiday photos! This was amazing to take part in. My fiancé and I love how the photos turned out. All of these events are a fun way to get to know your neighbors and the community. As a resident, you get special discounts at the majority of stores in the Summit. Parking is also wonderful and stress-free. There are delivery lockers for easy and safe package delivery. The pool is a heated saltwater pool. The lounge area is amazing as well. Pretty much, it's the best place to live in Lexington.

Terrible place to live, absolutely horrible Assistant Community Manager who could not care less…read moreabout the residents. Moved in March 2021 and our first months water bill was $500, claiming we used 10K gallons of water in one month when we were only there for 2 weeks and all subsequent water bills have been $35 or approximately 750 gallons, clearly there was something wrong. Staff was unwilling to help or take off the over $400 late fee that was charged because we were unaware the bill was that high and pay on auto pay so because the water bill was so high the system thought we did not pay our rent. The only option was to take it up with the city and I called and was told I had to take it up with the building. More recently our FOB stopped working and our door code and instead of an "I'm so sorry, let me fix that right away" it seems like as a resident you are purely an annoyance. And apparently now there is an app that opens the door but I had to have my FOB not work for 3 months, wait to speak to someone to have an email sent to me with the app link and activation code. The only positive is maintenance is done very professionally and quickly. But I would look somewhere else unless you enjoy being treated like a second class citizen.

have been nothing but impressed with Mullis. Treat every customer like it is their own home and do…read morewhat is best for them not what is best as far as sales. Nothing but great things to say about the Hvac department. Everyone is dedicated to perfection. They have a great group of guys and do excellent work. Several companies are based on sales in this one is not. Understanding the traits you have to understand nobody is perfect, but these guys are pretty close.

Ran like a circus , owner isn't around anymore, doesn't have 2 trucks that match , wouldn't hire…read morethem if a gun was pointed at my head. Go with the pros, they have enough manpower and have the management you need when it comes to your home or business. Nice people but nice doesn't take care of the customer

I would like to begin by acknowledging that Savannah has been consistently professional and…read morehelpful; she is a strong asset to the property. Unfortunately, that is where the positive feedback largely ends. Since the property was acquired by Bayshore Property Management several years ago, both maintenance standards and customer service have declined significantly. When we moved in during 2022, we were informed that the roads and parking areas would be repaved and that the buildings would be pressure washed. Neither of these commitments has been fulfilled over the past four years. Our unit itself had numerous unresolved maintenance concerns. The HVAC system was outdated and struggled to cool the apartment effectively. The ceiling leaked repeatedly, and while temporary fixes were made after rainstorms, the resulting interior damage was never properly repaired or repainted. Exterior conditions were also neglected, with gutters detaching from buildings, broken window blinds, and damaged, uneven flooring--particularly around the fireplace. A particularly serious incident occurred in March 2024, when a neighboring resident discharged a firearm inside their apartment. A bullet traveled through our wall, entering our bathroom and lodging in the kitchen cabinetry. This raised immediate and significant safety concerns. After reporting the incident, we were informed that the individual would be evicted; however, no such action was taken. Additionally, management failed to repair the resulting damage to our unit, including the bullet holes. Utility billing practices were another major concern. Water and sewer charges are calculated by dividing the total cost for the entire complex based on apartment square footage. For our three-bedroom unit, this resulted in an average monthly bill of approximately $140--roughly double what would be expected for comparable usage in the Lexington area. In summary, while on-site staff such as Savannah do their best within the constraints provided, the broader management approach appears to prioritize profitability over resident experience and property upkeep. This has led to ongoing maintenance issues, unresolved safety concerns, and questionable billing practices.

Colts Run has been a great place to live. I've been here since mid-2022, and from the very first…read morevisit in early 2022, I had a very positive impression. Savannah--then a leasing agent and now the complex manager--welcomed me with a smile, answered all my questions honestly (even the difficult ones), and was consistently kind and professional. I was going through a very difficult time in my life back then, and everyone at Colts Run was incredibly patient, caring, knowledgeable, and genuinely nice. They made me laugh, kept things relaxed, and made the whole process completely stress-free, which was exactly what I needed. The management office has always felt welcoming and approachable without being stiff or impersonal. Whenever I've had questions or concerns, they've been responsive, attentive, and never dismissive. Savannah and the entire staff are consistently courteous, empathetic, and professional, and I've seen them treat all residents with the same respect and care. Before choosing Colts Run, I visited many rental properties around Lexington--over several months. I didn't just browse online; I toured complexes and spoke directly with residents. I made a point of talking to multiple people at each location to get a fair sense of things. Several factors ultimately led me to choose Colts Run. Cleanliness was a big one. Some supposedly "mid-level" or even upscale complexes had walkways and stairs covered in months' worth of leaves and trash. By contrast, Colts Run is consistently clean. Grounds are well maintained, trash is regularly picked up, leaves are blown and removed, and green areas are mowed promptly. I'm never embarrassed to give out my address or invite people over. Dumpsters were another surprise factor. Many complexes have a single dumpster serving far too many residents, leading to overflowing, smelly messes. Colts Run has multiple dumpsters and recycling stations spread throughout the property. They're discreet, well maintained, and regularly emptied. Maintenance was extremely important to me, especially after hearing stories elsewhere about basic issues going unresolved for months. In my time at Colts Run, every maintenance request I've submitted has been handled promptly, professionally, and thoroughly. In January 2026, my heat went out on a Friday morning. They came right away, diagnosed the issue, and when a part couldn't be obtained until Monday, they made sure I had space heaters so I could stay warm over the weekend. First thing Monday morning, they returned with the part and fixed everything. That level of responsiveness gave me real peace of mind and is something I truly value. Noise is another major plus. I don't hear TVs, voices, music, or appliances from my neighbors. Aside from the occasional heavy step upstairs, it's remarkably quiet. This stood in sharp contrast to other new and modern complexes I visited, where residents reported hearing nearly everything through paper-thin walls. As for the apartments themselves, I really like the layouts and overall design. The large windows bring in plenty of natural light, the 9-foot ceilings create a great sense of space, and practical details--like ceiling fans controlled by wall switches--make everyday living more comfortable. My apartment was clean, freshly painted, and well prepared when I moved in. While the buildings aren't brand new, they are clearly well maintained, which matters far more to me. I also want to note something important regarding apartment care. While there can absolutely be structural or ventilation issues that contribute to mold and are outside a tenant's control, everyday habits also play a significant role. Like any home--rented or owned--if basic care isn't taken, problems can develop anywhere. In the years I've lived at Colts Run, I've never had mold issues in my apartment. I believe this is due to a combination of proper maintenance by the complex and reasonable care on my part as a resident. Treating the apartment as your home makes a real difference. There are also a number of additional features that I genuinely value: well-kept exteriors and balconies, extremely quiet dishwashers with double sprayers, rare two- and three-bedroom units with two-car attached garages, only two-story buildings that feel open and airy, gas appliances (a big plus during power outages), and yes--a fireplace. Overall, I'm very happy living at Colts Run, and I would absolutely recommend it to anyone looking for a great place to call home. I hope this helps someone out there.

I loved living here. I unfortunately had to move to another city due to my job, but if I come back…read moreto Lexington I will definitely be moving back here. I had no problems the whole year at all. No surprising animal guests living in my apartment or outside(no roaches or mice), no maintenance issues, and no safety issues. I always felt safe here, there are police nearby and the staff is always trying to make everyone feel safe. The staff is great! Always very quick to reply to emails and helping me out when needed. They also plan food trucks and special events on social media throughout the year. The facilities are good too. Love the pool and fitness center. They do offer washer and dryer facilities in each(or most to my knowledge) building but I suggest bringing your own to save you the hassle. I lived in one of the renovated apartments and had no issues so I suggest trying to get one of those!

Do not rent here! I repeat do not rent here. The staff is absolutely a joke, the manager is a joke…read more Please look for other options before moving here. A lot of harassment happens here and office will lie about a lot of things. Do not sign paperwork without a lawyer explaining every single thing you sign. Discrimination is very very obvious here. Take your money elsewhere . One of the worst experiences of my life.