Dr. Gergis is an absolutely phenomenal physician, who's breadth of knowledge, sincerity, and people…read moreskills are absolutely second to none. I would choose to remain his patient until his retirement if it was possible. -------------------------------------------------------------------------------------------- Unfortunately, his support staff (secretaries/ to a lesser extent nurses), are abysmal. Trying to accomplish the most simple things with the staff is like pulling teeth. "We'll call you back" - No they wont "We sent that to your email" - No they didn't "We're going to mark this as 'High Priority'" - Go F*** yourself Its unfortunate because even with a top notch physician, as a patient the doctor is useless to me if I cannot access my records, fill prescriptions, or schedule/reschedule appointments. Before Wellspan took over this office didn't seem to have these issues, but recently it has been a total nightmare. As a patient of this facility for 15+ years, it is truly disheartening.

Twice they hurt me poking my arm drawing blood, couldn't find a vein in my right arm after poking…read moreand hurting me so she went for the left arm and hurt me more. I will NOT use them again, this the SECOND time I had great pain. In all the times I've had blood drawn I've NEVER been hurt, had black and blue for days.

Lima refused to make my appointment when I wasn't working because I owed $30 for a service a year…read moreago that we never knew about. I paid the $30 last week , made an appointment, ran into traffic, called over an hour in advance to reschedule or be a few minutes late and they "terminated" me. Grow up and do better LIMA, you're supposed to be helping people

I spent five years in and out of many behavioral health and mental health hospitals so I can give a…read morevery thorough review of WellSpan Philhaven as I was a patient both in the adolescent wing and the adult wing (I was 18 at the time, now 22). They were not the WORST hospital I had been in,but that isn't saying much given that I had been in some extremely horrible hospitals. There was one staff member there who was good to me, he would take time to talk to me and actually listen. They do have individual therapy for the patients there, at least in the adolescent wing they did- I don't remember if they did or not in the adult wing. This is a plus because only two out of approximately 13-15 hospitals I was in had individual therapy, and this was one of them. However, I witnessed many uses of excessive force in restraints and unnecessary fear tactics and coercion being used by staff to get the patients to comply. Additionally,the doctors-in my opinion and experience - were not at all qualified. They spent more time with me compared to other hospitals, but the time they spent was not spent listening and actually trying to help. The bedside manner was horrible and there was almost no compassion. It was very chaotic and overwhelming for me as an autistic person (though I wasn't diagnosed back then, I was recently diagnosed) and was not at all helpful or healing for me. In fact it only added to my growing medical trauma.

Constant fights and complete chaos among the patients. The people who started the fiascos weren't…read moredisciplined properly, and all they did was take away some privilege that applied to everyone on the pod rather than just giving the select few a consequence of some sort. One of the staff members showed up visibly intoxicated. TWICE. Keep in mind this was a night shift staff member on the CHILDREN'S pod. Food was meh. 2/10 experience.

Not good,they call you,to tell you ,that they have a cancellation,moving your time to an earlier…read moreappointment, they say yes,will take it,then they call you back and cancel your appointmrnt,pushing it off to later in the following month,meanwhile being in so much pain,needs that shot..

This place would not even get 1 star. Wonder why Lebanon has an opioid problem because this place…read moretakes such good care of you in the beginning. Your quality of life comes back. I had back to back surgeries couldn't open my pill bottles took a wrong medication and he kicked me out. 6 days before my rotor cuff surgery. Now my quality of like is gone because I just can't take the pain anymore. Instead of buying off the street like most young people do I'm killing my stomach with Motrin and Tylenol. Been there for almost three years and on this medication for home to stop. This has to be illegal. Would ever you do don't complain about any doctor there because they will kick you off.

I love this place nurses and doctors take good care of you I would recommend this place to everyoneread more

I don't know what the lady in the other comment is talking about, that doctor doesn't even work…read morethere... these doctors are amazing and their staff is very hard working and would do anything to help a patient out. I've here nothing but amazing things about this practice and have only experienced amazing things when I was there. 10 out of 10 WOULD RECOMMEND! Highly recommend Dr.Kinley!