My teen son and daughter have been patients at Brink pediatric dentistry since their first dental…read morevisit when they began to grow teeth. We have had a few concerns arise regarding their care over the years but I put my trust in the staff at Brink and have always done as they directed. I write this review from a momma's heart that truly wants others to have information about a provider and the care we received. During one visit, the dentist apparently had child care issues (which I completely get!!) but when you are too busy wrangling your children that you are unable to focus on your patient... that is unacceptable and unprofessional. During our most recent 6 month Check up visit last week, the tech accidentally pulled my daughter's braces wire from the back bracket. She had received a fluoride treatment so had to wait to eat or drink anything. When she did eat/drink, she felt something sharp poking her. I immediately called Brink to tell them about it and see if we could come get it fixed. The receptionist ensured us it could be fixed and come back in. We went back to Brink only to be told that the "staff was too busy to see us" then we were told "they could not fix because they did not put the braces on her." Mind you, I called ahead to see if they could fix hours before this and was told yes. I understand that some things need to be fixed by the orthodontist specifically and I would've gladly taken her to her ortho but at this point her ortho would've been closed by the time I could get her to memphis. The inside of her jaw was now hamburger meat from the wire tearing into it and nothing I could do to help. Also During this checkup, we were told my son had a cavity that needed to be fixed. My kids have been treated for several "cavities" that I have questioned over the years but I scheduled the appointment to have it filled. I was so upset over the care my daughter received and watching her be in pain over this wire that I went the next morning to request their records be transferred to another local pediatric dentist. The receptionist offered no care/concern for us leaving the practice. Stated that she had cancelled all future appointments and would send our records. The next week, Wyatt saw his new dentist to establish care and see if he actually had a cavity that needed to be filled. The x-rays were sent over from Brink. Our new dentist looked them over and completed his assessment of Wyatt. He took us to a separate room and explained to us that he had looked over the x-rays, but wanted to see Wyatt with his own eyes. He stated his teeth were perfect and healthy, and he saw absolutely no concern nor cavities. This made us question how many times they had had completed unnecessary procedures at Brink. I told the new dentist that we did not want to be labeled as troublemakers because of switching dentist. I then went on to explain the care that we had received at Brink. This new dentist sadly looked at us and said he wishes he had something else to say, but he had been hearing this each and every week multiple times from patients who had left the Brink practice for occurrences such as what we had experienced. The new dentist took the time to listen to me and Wyatt and was truly empathetic. He was very caring and apologized for Brink when he didn't have to. He states that he treats each one of his patients as if it were his own child which is ALL I ask. The care we received at Brink is not the type of care I wish for anybody to receive when you place your child's well-being into a providers hands. We trust their assessment and their advisement. To put a child through an unnecessary procedure is awful. Again, I'm not putting this out there to bash anybody. Just hoping somebody else can take our experience into consideration before choosing this dentistry.

We love Dr. Josh. He was my dentist as a child and now my kids (7 and 3) go to him. They love going…read moreto the dentist. The staff is so caring and fun. The office is a calm, fun environment for kids. He did such a great job with my son's restorative work when he was 4yo that my son was actually disappointed that he was only getting a cleaning rather than having a cavity filled! We drive from midtown because it's worth it to get care from such a great practice.

This is my three year old daughter's second visit to Dr Blen's and I have to say that I wouldn't…read morewant to go anywhere else! They treat my daughter like she is a princess and she absolutely LOVES coming to the dentist. The office is in a nice big building and there is a ton of free parking in the lot behind the building. The office itself has the "kid friendly" feel without feeling like you are at Chuck E Cheese. The furniture and decor is modern with a few toys and a TV to keep the kiddos entertained for the short wait. Speaking of short waits, I didn't have a change to fill out the check in slip before they called us back! Dr Blen and his entire staff go out of their way to make both my daughter and me feel at ease. They even gave her a little token at the end of her visit to use in the prize machine. They They are just that good!

Girls have been coming here for years. Nice atmosphere. Friendly & professional. Modern and…read morecomfortable for kids and parents.

Recently relocated to the area. Researched many offices and found Dr Freeman's office to be…read moreimpressive. We live in Collierville - the 25 min drive is well worth the service! Kiddos had their first appt and it was awesome! Great staff, friendly, helpful, professional, and the customer Service is above and beyond! The waiting room is clean, super cute beach theme, game system for kids, and a couple of TV's. The wait was short and complete service was fast but thorough. Not to mention, Dr Freeman was very welcoming and top notch! The kids can't wait to go back for their cleaning. Highly recommend this pediatric dental office.

How about you care more about your patients teeth like my son's that's been rotting out of his head…read morewhile you refused to help him even though I had great insurance but you still wouldn't do it because you wanted over $3000 from me before you would touch him since it's considered "surgery" so while you're doing this kinda crap to make money how about you help children that truly need help with their dental health! Thanks for nothing Dr. Freeman and his very rude and discriminatory staff.. Yes I've seen that and was treated that way several times Everytime I walked in with my children which you never helped Dr. Freeman! All you would do was tell them how crooked or messed up their teeth were but never actually fixed anything for them like pulling my daughter's last few baby teeth like you said she needed since you told her how crowded and crooked her teeth were and she'd need braces but you were too worried about leaving early on a Friday so you left her crying and her self esteem destroyed more than once. Thanks for caring about money more than the kids you decided to make your career to help but you DON'T! Hope everyone enjoys themselves at this for a lousy t-shirt! Header Image Come Celebrate with us THIS FRIDAY, Sept. 13, 2019 from 6-9 pm at Get Air, 952 W. Poplar Ave. Collierville, TN 38017. Bring the whole Family as we celebrate "You" for being the reason for our success!! Free Practice T-shirts will be passed out while suppplies last!! Don't Forget to fill out the waiver to expedite the process for your jumper!! * To Can't wait to jump with you! Dr. Freeman and Team! Freeman Pediatric Dentistry 2567 Appling Rd. Memphis, TN 38133 901-383-7337 Email | Website This is my reply back to this stupid email I received from them. No thanks... Just do your job as a pediatric dentist and forget all this crap!

I cannot say enough great things about Dr. Selecman and Children's Dental Center. It's easier for…read moreme to make a blanket statements like THIS is what visiting the dentist should be like *or* Dr. Selecman is legit the best in the business. But. I want to break down some of my favorite parts about this place to give you a more concrete overview. 1. Kindness: Professionals who help children should care MORE (not less) about their jobs because children are among our most vulnerable. Dr. Selecman is among this type of human. He caters this dentistry experience to the little children. He talks to them as humans BUT through the lens that they are still children. There is a special type of kindness laced in his approach. I cannot tell you how special it is and how much I appreciate this. 2. Family: Coming here is an experience for the whole family. They care about everybody and make an effort to keep families together while the kids are having dental work. It goes a long way! 3. Fun: There is something fun in EVERY room for the kids. Whether it's coloring or movies in the reception area; movies, video games, or legos in the waiting areas; a TV screen for a movie on the ceiling while getting your teeth cleaned; or the token at the end to redeem for a toy of your child's choosing -- these things mean a lot because they go the extra mile to make a dental experience something happy for children. It means a lot to me when the dental hygienist is calm and patient and focuses on the patient. (I appreciate it so much when hygienists, dentists, doctors, hairstylists, etc. remember this.) I know they have a job to do but my child is more than a set of teeth. They have fears and apprehensions and worries and it's very unsettling to have someone digging around in your mouth with metal tools. For the most part, we have had good experiences at Children's Dental Center -- some better than others. I also really appreciate the women at the check-out desk. I have really noticed over time that they are habitually kind!! I'm grateful for every member of the staff who goes out of their way to make sure these kids feel safe and well taken care of.

I loved this place. I went with my god-daughter for her first dental check up and quickly felt…read morecomfortable. When you first walk in you are greeted with a smile and warm welcome. The facility has adequate space, is clean, and has lots of kid friendly activities and seating. The had a tv are (with multiple televisions), coloring tables, and a gaming area. The Dentist and staff are friendly and professional. You can tell that they take pride in their work. Her check up was quick (an hour start to finish), yet filled with great information and services. At the end of the check up they give each child a token so they can get a cool little treat. Love it!

Very good facilities and location as well as a professional and friendly staff. Dr J Baldridge has…read morea very good bedside manner and able to explain any issues and answer all i my questions. Thanks for being a very professional and helpful team here in Bartlett.

I highly recommend this dental office! I drive from Nashville because I only trust them to work on…read moremy teeth. I've been going here for 28 years. Most of my family go here as well. The professionalism and friendliness of the whole team is outstanding.

The doctor and the front office staff are amazing but.... The two ladies when you check out (mainly…read morethe red headed lady) suck! She doesn't answer any questions and has the personality of an angry teenager. These are the last two people we see and you walk out thinking WTF?!? What a great place ruined by two people who couldn't care less about doing their job. Oh and don't approach them before they call you up, she will be angry! Visibly angry! (Yes, the red head).

When the Dentist has to call and apologize to you for the behavior of the front staff. You should…read morereally consider taking your kids to a different dental clinic. Dillion the girl training to be the manager was frustrated that the schedule had changed since she last saw it two days ago. Or at least that's what her manager said. Dillion was super annoyed with me coming into the clinic for our appointment and seemed very bothered when asked I tried to communicate with her. She actually said "I do not appreciate you talking to me..." Her attitude was that of a whiny tired toddler. It was at i point I asked to speak with someone else. The belittling tantrum Dillion had thrown in front of my kids and other patients was enough. I then told Dillion's Manager we needed to leave and would not be getting any cleanings today. Her manager apologized. The dentist apologized. Dillion-nope!!!

This is by far one of the best experiences we've had at a dental office. The environment is clean,…read morewarm, and inviting, which immediately put both me and my children at ease. The office offers thoughtful activities and healthy distractions for kids, making the visit stress-free and enjoyable. The entire team was professional, friendly, and respectful. I especially appreciated that the doctors took the time to personally greet us and make a genuine connection with our family. It's clear they truly care about their patients. Thank you for providing such outstanding care and creating such a positive experience for children and parents alike! Highly recommended!

I absolutely love all the doctors that we work for. They truly care about the patients and their…read morefamilies!

I want to share my experience at Brink & White, not just as a former patient but as someone now…read moreworking in public health. Years ago, when my son attended, I was a single parent in a difficult situation, working at a domestic violence shelter that ultimately helped me escape an abusive relationship. My partner controlled our transportation and finances, making it nearly impossible to keep appointments consistently. We were TennCare patients. When we missed three appointments, I called to apologize and explain. The staff member I spoke with was cold and dismissive. There were no questions about our barriers, no offer of support or flexibility. I truly believe that TennCare patients were targeted during that time. When you miss appointments, the clinic doesn't get paid, and it felt less like concern for my son's care and more like we were wasting your time and money, not like you genuinely wanted to help us overcome our barriers. Before that conversation, my son loved coming to Brink & White. He was excited about the ceiling TVs, the tree house, the caring dentists. He looked forward to his appointments. I kept a Pokemon colouring page he coloured during one of those earlier visits for years. Now when I look at it, I know I'm doing what's right even though we were done wrong. Now I supervise a public health clinic. When patients miss appointments, I ask what's happening. Are they facing transportation issues? Financial hardship? How can we help? That's compassion. That's community health. I hope you've trained your staff better since then. My son's teeth are excellent now, but not because of your help. We overcame without you.

It is grate I got my braces done there and they are good at it all if the workers have different…read moreskills but they are experts at braces

After being a patient for several years, I just had the worst experience with their staff. They…read moreneed a customer service training seminar! I found a new dentist! They are too busy and don't value their existing patients! They care nothing about customer retention! SAD!

We went there for years and years. The office staff was good, Dr. Caldwell was terrific, and my…read morefavorite of all was Mary. However, no matter how good the doc and tech are, if the front desk is horrible, you will lose clients. When Brandy was office manager, it was great. She moved and it was all over. My daughter was in 2nd grade when we started going there. When she went to college out of town, it made it to where we would have a month's notice to give for an appointment. (She never came home during the holidays.) They NEVER had openings a month in advance. The last time I tried to schedule a cleaning appointment they did not have an opening and I had to schedule it elsewhere. It really didn't have anything to do with me personally, but I was grateful to the other dentist office that welcomed us with open arms. So now we do not go to Bartlett Dental. Oh, how I miss Mary!