HORRIBLE!
So my brother get's hospitalized, and since he is unable to care for his puppy the police have the Humane Society come to pick up his puppy. I call the facility the next day to see what I can do to pick up the puppy, I was told that only my brother can get the puppy otherwise he is up for grabs in 7 days. At the time I had no idea how long my brother was going to be in the Hospital so I started to freak out because a family member should be able to get his dog. Mind you this puppy is a Kane Corso pure breed that my brother just spent over $3K on.
So I have my sister calling to see what can be done to get the dog, while I am taking care of the items at his house and trying to find all the proper paper work. So I tell my sis what paper work I have and sent her all the pics, she informs the manager Linda of what paper work we have and she states "We need to hurry up and get him, there are a lot of people looking at him that want him" One, WTH? He shouldn't even be where he can be viewed for adoption since he was on a hold. So anyways my sis informed her I would be there the next day when it opens.
I get there right at 9AM, I inform the gentlemen at the counter who I was and the dog I came to get. He makes a comment that they have been talking about us a lot in the back. He comes back up to grab my paper work and takes it to the back, he comes back up and informs me that this paper work will not work even though my sister informed them the day before of what we had and they said we can get him. So now I am in a panic, this should of been an in & out operation. I get upset because these people have been a nightmare to deal with, & I inform them that I am calling the cops. Well I called and they can't do anything because it isn't in their jurisdiction. So I calm myself down, and ask to speak with the manager Linda and ask her what do you need for me to get this dog today, she replies a receipt & picture of the dog. I take a deep breath, I told her I had some emails I think I could grab from my brother's phone but I don't know about a picture. I leave this hell hole defeated and crying, my brother is going to have a breakdown if he can't get his dog it is the only thing he has been asking me about everyday he is in the hospital (He is a 100% Disabled Veteran with PTSD).
A light bulb comes on as I was down the road, I have my brother's cell phone in my car. So I pull over to get it out of the back and start going through his emails where I find the receipt, and then going through his gallery & I find a pic of the cutie sitting on the couch. Sweet relief, I have what I need! So I turn around and go back, and I see Linda the manager and informed her I had everything in the his phone that she requested, she then tells the guy at the front desk that he needs to deal with me and then just leaves. So I show him everything, but then he informs me that he needs the AKC #. I am like WTF! She just told me a receipt and a picture of the puppy would set him free, & never said anything about an AKC #. So now we are arguing over the AKC #, I had his paperwork saying he was registered, but nothing that showed an actual number. At this point my boyfriend drove over and getting a little heated, the guy could not explain why he needed the AKC # properly and why all the other paper work I provided wouldn't work. I said I could call my brother he can tell you I can get the dog, I didn't even know what to do. But I told him I would not be leaving without that dog. Even someone else that was there to look at the animals was getting in on it, he couldn't understand either I have every bit of proof that was my brother's dog and that I was his sister. He kept going on about the AKC #, and something whether he should be neutered before he leaves. I am like... this is out of control. Finally w/ my boyfriend & myself grand standing that we weren't leaving, he just decided to release the dog. So all this crap about an AKC # seemed pretty irrelevant, we got the puppy and we got the hell out of dodge.
So the Manager LINDA is an awful person, yes this is my opinion. That they would make it so difficult for a family member of a DISABLED VETERAN to get his dog is beyond me. I really honestly think that they knew what kind of puppy they had, and they knew what kind of money they could get for him and they were doing what was in their power to keep him. The gentlemen at the counter at the end of the day he was only doing his job and following orders, I did apologize to him for getting upset and feisty, but I told him he had to understand where I was coming from and my frustration.
Do not go here, do not donate to this facility unless they get new management. Also, the conditions of this site are FILTHY!!! read more