Went for a routine exam and to check a few spots. I am glad I chose this doctor because I felt…read morecomfortable with the exam and her explanation of what they found. Melinda Simon M.D. explained how to proceed and took care of my issues. Very happy I chose DD and would highly recommend to anyone. Thank You

Went here with a close friend. The registration staff were very nice to her and offered her easy…read moreregistration on her phone. The wait time was rather short and the water dispenser a must have for both of us who drink a lot of water in a day. In the clinic room the clinic staff offered her plenty of time to discuss her issues and make sure every concern was handled. The nurse and the physician were extremely kind in handling a high complexity patient. She elected to have a skin tag removal done which was nearly painless, which hasn't been her prior experiences. My friend and I will definitely be coming back to this office. She told me after I referred her to Derick and after her visit that she understood what I meant when I said "Derick Dermatology is the Rolls Royce of dermatology." Though we learned by experience that Derick looks and runs like a Rolls Royce costs are well in the lower tier of expenditure. To the point it'll be a surprise of how low the prices are. I and her were astounded at how low the cost was.

I'm lucky enough to have this right down the street, but have never really taken advantage besides…read morebuying latisse every few months from their store. I recently went to a consultation with Dr. Tamara Fountain to see what she could do about my under eye bags. She told me all i needed was a good med spa and, while she didn't know her personally, she was impressed with Dr. Amy Taub's work. I looked up Dr. Taub and was excited to see she was right in my backyard at Advanced Dermatology. I called to make an appointment and they told me she wasn't seeing new patients for at least the next year. Never deterred I called their other location in Lincolnshire and they fit me in for a consultation later that month. During the consultation I met with Dr. Taub's lovely and very informative assistant and then Dr. Taub herself. They gave a recommendation for filler (which I've always been afraid of, but figured worth a shot) and scheduled me in the Glencoe office for a few weeks later. Apparently she is only in Glencoe on Thursdays, which is why it can be tough to get an appointment there. Appointment day arrived. I was a little scared of the pain, but figured it couldn't be worse than childbirth. Thanks to Dr. Taub and her amazing staff it didn't hurt at all. They also blow cold air on your face during the process, which felt really good after being outside on a very hot day. I left a little sore with very minimal bruising...and could already notice a big difference within 5 minutes. Dr. Taub didn't use all the filler i had purchased because didn't think i needed it and said the under eye area is very sensitive, but scheduled me for a quick follow up next month to see if i needed more. It was a very quick, painless and successful appointment. I was so impressed with Dr. Taub and the entire staff that I plan to go there for other cosmetic dermatology needs in the future.

The providers are good, the front desk sucks. Scheduling is a nightmare and appointments are…read morefrequently cancelled by the office up to an hour before their scheduled time due to no provider availability. The receptionists consistently speak with an attitude and a condescending tone. A frustrating customer experience.

Unlike the other reviewer, I have had a great experience with the staff at Deerpath Primary Care. I…read moremoved to the area from Indiana and had no contact in the area, and found Dr. Lisa Newman after extensive research on her credentials online. Scheduling is very efficient, the staff is friendly and courteous, and Dr. Newman immediately put me at ease. This is a very professional clinic and sees only adult patients, I believe. Most communication is backed up with email reminders and an online portal so you can complete all your paperwork ahead of time so you don't need to get there so early the first time. I had my labs drawn during my first visit and the results were available after one week, viewable through my DPI "portal", and Dr. Newman called me personally to explain them, without my prompting. I highly recommend this clinic. The excellent, friendly patient care really shines when paired with it's easy and transparent web presence. It is very professional and I have full confidence that my heath is in good hands with the men and women working there.

This clinic tries to improve their customer service, but they still fall short. No one answers the…read morephone when you call, and they don't call back right away when you leave a message. They established a patient portal where one can e-mail a nurse, but the e-mails are often misunderstood (i.e. they sent a prescription to Wal-Mart instead of Walgreens). Recently, I asked for a refill of a particular prescription. Instead of filling up a 30 day supply, I ended up getting TWO pills! That's $7.50 a pill...! I am going to look around for another primary care doctor. They do have a nice facility in a professional building, but looks can be deceiving. If you have other medical options, explore them.

Well overdue review for Dr. Morno, Dr. Bahkos and their staff. To preface, I'm a licensed…read moreesthetician myself and previously worked for a cosmetic dermatologist so have had my fair share of different providers take care of me. I've been seeing Dr. Morno for a year or so, for Botox and filler. She is amazing! I've never been so happy with my results, she is humorous, very smart and kind. Listens to my likes/dislikes. Such an artist! She has amazing credentials as an Allergan trainer and experience as an ocular surgeon. I would not go to anyone else for injections moving forward. She also performed a session of microneedling/PRF injections under my eyes and the results are fantastic. I've scheduled another session. I would trust no one else with my under eye. 10/10! I can't say enough about her. In addition, I visited Dr. Bakhos for surgical removal of a lesion right on my cheek and the results healed beautifully. I would highly recommend both of them, whether you are needing a surgical treatment or simply visiting the med spa. Both med spa and surgery offices have the KINDEST, most professional staff. These treatments are not the most fun and someone is there every time holding your hand. Everyone I have met has been patient, kind, communicative and so well educated on procedures/processes/outcomes. Shoutout to Alicia, Alexa and the awesome assistant who worked with me during Dr. Bahkos procedure. Highly recommend for the best service and results every time. Do not hesitant to visit RL.

I'm disappointed with how this office handled a missed appointment. I did not receive a text…read morereminder or confirmation for the appointment, which I typically rely on--especially since the appointment was scheduled far in advance. I was not informed that no reminder would be sent. When I explained this, I was told that reminders are only a courtesy and that patients are fully responsible regardless. While I understand policies, I was hoping for some flexibility or a one-time courtesy waiver given the circumstances. Unfortunately, there was no willingness to meet in the middle. Because of this experience, I chose to cancel my future appointments. Just sharing so others are aware to closely track appointments on their own and not rely on reminders. After I requested cancellation of my future appointments, I did not receive a response or confirmation that my future appointments are cancelled. This further reinforced my experience of poor communication.

Super great service and highly knowledgeable! I see Cecelia Pasquesi for cosmetic services and she…read more100% knows her stuff! She has helped so much, and she gives the best suggestions. I even went in for a specific appointment and she noticed I burned my forehead with my curling iron and gave me just enough product in a tiny take home sample container to help heal it without me having to buy a tube that likely had more product than needed (she said it should heal up in about 3 days and that's exactly what happened). Appreciated that so much... I was worried about it becoming a scar. She really pays attention and cares about helping you reach your skincare goals! I also see Dr. Burke and the skincare regimen he has put me on has made a huge difference in my skin, achieving glowy, hydrated, clear, healthy looking skin!

The P.A. is see here is really good, so that's not the issue. Office staff is ... not good. They…read morescheduled me for an appointment on a day when their office was closed, then never called or contacted me to reschedule. I drove over from Libertyville to find an empty office. I then asked to speak with the office manager to discuss, and she dodged me endlessly until I didn't bother asking anymore. Don't expect much courtesy or professionalism in the waiting room.

I have been a patient at Glazer Dermatology for 15 years and my extended family were patients from…read moreits inception. Dr. Fretzin has treated me on many occasions and when possible I select him as the physician of choice, scheduled availability allowing. If you want a pediatricians approach to dermatological issues including a pat on the head and a sucker it's best to select someone else. He's straight forward , knowledgeable and may on occasion appear gruff . However he knows and treats and resolves those issues which need be and dismisses false flags. The front and back office staff are excellent and his PA is superior. Like him don't like him that's up to you. Is he an excellent doctor? That's up to him and results matter.,I like good doctors so I highly recommend this physician for results oriented medicine !

The staff at the desk were lovely. The nurse and Dr Fretzin were so arrogant! They were rude, cold…read moreand made me feel stupid. My issues were minor but I needed him to look at my skin and finger nail. The didn't say hello, how are you or anything other than what are you here for. When I left they never said goodbye or escort me out saying where the exit was.

I had an appointment at Glazer Dermatology in Arlington Heights. This is a bit of a drive for me…read moreand I would not have picked this location, but it wasn't until I made this appointment that I learned it was in AH. I left it because other openings closer to me weren't until 2025. In my spare time I consulted Dr Google so I somewhat already knew what was going on. I met with the nurse practitioner and my visit was concluded in under 5 minutes. This after taking time off from work, a 45-50 minute drive, and filling out forms prior to the appointment and downloading the patient app. Could this not have been conducted via telehealth or could I have been squeezed in for a 15 minute appointment closer to my home? The NP confirmed my and Dr Google's diagnosis and the issue should be resolved soon. I just would have preferred that this could have been less inconvenient for all involved.

I've been seeing Dr Glazer for over 35+ years since first moving from the city to Arlington…read moreHeights. His office staff has since grown from 2 in his Arlington Heights office to quite a few and they were always overwhelmed by the numbers of patients. Did see a huge change in the staff with my visit this week and I think the new computer system that has since been adopted is playing a huge role in this improvement. I've since moved to Plainfield, over 30 miles away and would not even consider going to any other dermatologist. And while I still see Dr Glazer senior, everyone that sees Dr Alex just raves about him as well. I do my yearly screening and this year my moles on my back did have some changes that my primary pointed out as a concern. His reassuring demeanor immediately puts you at ease and he always takes great care. His assistant, Alexis, was also very gentle taking her time numbing all the locations he was going to remove. Love the fact that he compounds his own retin a lotion and Clobetasol ointment.

Oh my Lord are these people exceptional. Dr Kern and his assistant were absolutely phenomenal. Made…read moreme feel comfortable and explained everything and exact detail . Would recommend to anyone . Tim

Dr Arroyo is a great Dermatologist. I have been to many dermatologists over the years and she is…read morethe first one that is proactive and finds solutions to every concern. My whole family has been seeing her for about 3 years. She did a biopsy on my husband and it was cancer. Thankfully she didn't just prescribe a cream like another doctor recommended. She most likely saved his life since it was much worse than we ever could have imagined. My daughter had severe acne and now her skin looks amazing, thanks to Dr Arroyo. She may be hard to get an appointment with, but she is worth the wait.