I made initial call and explained the project. Chet said that he would send me an estimated price…read more After not receiving, I had to call 3-4 times before he sent quote. Once he finally sent then I had to reach out several times to speak with him to review the quote. I told him I was fine with the quote. As we spoke, he said that he might have misunderstood and asked if I could send pics. I took and sent immediately. He said that due the the height of ceilings that it would be more expensive. I said that I understood and to send me an updated quote. That never happened. I called and texted him many times and he did not respond to voicemails or texts. I then went online and booked an appointment for today (Wednesday, March 10, 2021). They were supposed to show between 1 and 3 pm but no call and. I show. Absolutely horrible customer service. I'm in the process of completing a remodel and have worked with over a dozen companies and all have been great except Clear Choice Electric. I am highly dissatisfied and would not recommend them to anyone.

Chet and his team are fantastic. They were attentive and professional over the phone and got the…read morework done quickly. I highly recommend giving Clear Choice Electric a call for any of your home's electrical needs.

Amazing last-minute save by Tony!…read more We lost power to our garage around 6pm on a Tuesday, the night before we were hosting family for a graduation celebration. Our extra fridge in the garage was completely out, and I was panicking about spoiling an entire fridge full of food. I called Tony and he was at my house within 20 minutes. He quickly diagnosed the issue and had everything up and running again in less than an hour. He explained what happened in a way I could understand, was respectful of our home, and was both knowledgeable and incredibly courteous the whole time. Thanks to Tony, our food was saved for our graduation celebration. I will absolutely be calling Tony again for any electrical needs. Highly recommend!

Tony showed up for inspection on the electrical work he has done on our house with a side arm on…read morehis hip, made my family feel very unsafe. This was after blowing off multiple other inspections and rescheduling multiple times. Edit to respond to Tony: Tony, you left work unfinished that you should have completed before inspection. You blew off several inspections and refused to return to finish your work (which would need the electric on to complete). The absolute only threats against you were to report you to the licensing board for your failures, no threats against your person. Were you going to defend yourself from being reported to the board by shooting us? The truth is your sidearm was not for self defense, but rather for intimidation.

It was Friday afternoon when my home power was intermittent coming on and off. This company had…read moreworked on my electrical before installing an outside generator. Excellent job by the way. They arrived at 6:15 PM corrected the issue with a very minimal charge. This company is highly recommended their affordable and go out of the way to really help the customer out.

These guys know exactly what they're talking about, very friendly and efficient! 10/10 would highly…read moreRecommend!

Very pleased with their work. They installed a charger in my townhome garage for my new EV. I…read moretalked with John initially, and he quickly walked me through a number of issues over the phone and by text messaging in advance of their visit, to make sure that the circuit could handle the charger, and that I was ordering an appropriate charger. Tyler and Taylor did the actual installation. Everything went well. They followed up and arranged an inspection with the Town of Cary. I was able to receive the Duke Energy rebate for installing an EV because they had done everything correctly and billed clearly.

I requested to have power run to a septic pump. The septic was put in when the house was built. He…read moresays I think we're going to have to pass because it sounds like it hasn't been inspected. What are you talking about?!? The septic WAS inspected when it was installed with the original owners. It PASSED then.... YOU would have the electrical part inspected upon doing the work so what the heck??

We recently moved into an older home that needed a fair amount of electric work. When we reached…read moreout to Mr. Rappl, he was quick to respond and was able to fit us into his schedule much sooner than we anticipated. Once on site, he worked diligently and took the time to educate us on aspects of our home that we were unfamiliar with (electric and otherwise). After service was complete, we did a final walkthough and he gave us the option to pay then or via the mail - whichever was most convenient for us. Upon receiving his invoice, we were pleasantly surprised that the bill was lower than we expected. Quick response, excellent service, and super personable. We intend to use Rappl's Electric Service for all our future electric needs. One note: Rappl's Electric Service does not process credit cards, in an effort to keep costs down. We paid via check, with no problems. :)

My family and I were looking for someone to come in and place a dedicated circuit in our garage to…read moreresolve some issues we were having in our new home. They had someone out within 24 hours and our experience was wonderful! Their employee showed up right on time (also wearing a mask) and was extremely polite and professional. He completed the job and made sure the cuts he had to make in our wall were neat and clean. We were extremely happy with the service we received, how quickly they were able to get out to us and the quality of work. Thanks for taking care of us!

Allen and his crew went out of their way to correct wiring and install wiring in our home…read more Outstanding service and workmanship! Since then, his company is our "go to" for all our electric needs.

I needed an electrical inspection on a rental property which required finding an electrician…read more Barry was recommended by another business who does commercial only and I'm beyond impressed with the service I received. From the first phone call to the last, including two visits to the property, everyone was so kind and helpful. Thank you Jordan, Kevin, Ricky and especially Barry for your kindness, your quick response I've, and the excellent service you provided. Just can't say enough about how fabulous the entire process was working with you!

I had a wonderful experience yesterday, first with Val, who was so friendly with my husband and me…read more She immediately got on the call with the electrician, Greg, and he came out the same day & earlier than expected. Before even coming out, he wanted to make sure we did everything we could, which sold me, as it shows the company's honesty and integrity, not to come out for things you can do yourself if need be. You get repeat customers like me when you operate that way! Other companies couldn't come out so quickly, and I really love services with a fast turnaround time! Greg was diligent and informative. I learned about the differences between when the light is on and off, and when it has no writing, which means it can turn on in multiple areas. My original issue was fixed; an LED light with two controllers for each section of the house. He was also professional and affable, which really helped, since it was my first time dealing with lighting issues, and he didn't make me feel like my questions were silly! In fact, he explained them and gave examples so I could remember. They offer so many services, including generators! I would definitely call them out again. With 35 years on the job, Greg is what we call true to this, not new to it! Lastly, I believe the value service was worth it! Thanks team! Ps: Everyone has different experiences but let's be reasonable when assessing services. Someone will not do work for you if it causes safety concerns to their employees or you the customer! Safety is first!

I contacted PowerMaster about installing a whole home Generac 22kW generator. After sending some…read morerequested photos they gave me a competitive quote. I was told they could complete the installation within a month. First they delivered and placed the unit. Everything looked great. Once they called Duke Energy for the power drop we found out it would be a little longer than a month. So it took 6 weeks instead of 4. Hardly anything to worry about! They gave me the install date based on Duke's timing, showed up on time and completed the job more quickly than expected. They were efficient and neat, and left my property in good shape. They tested everything was working properly, showed me the operation details and answered all my questions. I HIGHLY RECOMMEND PowerMaster and would use them again, without hesitation.