I didn't have the tool to adjust the straps on a couple of watches. The staff were extremely…read morehelpful and pleasant and adjusted the straps on both of my watches there and then and without charge. I highly recommend them and I'll be back when I need my watches servicing.

Was having a problem with my old Omega where I couldn't set the minutes. Thinking it was a small…read moreproblem with the crown, I took the back off and couldn't get it back on. Saw the reviews about these guys, so went in (a bit sheepish) and explained my problem. 5 minutes later I walked out with a functioning watch, with the back reattached and me educated as to how to set my watch minutes. Total cost: £0.00! Yep, no charge. I have a few decent watches that will now be getting their servicing done here. Great customer service.

Did a great Job patching the holes in my leather boots and putting on new heels, a quick turn…read morearound too. Thanks again!!

I'm using Mathews Shoe Repair for some time, mainly for skills and quality. Highly recommend this…read moreprofessional service. Really kind and cheerful person. Shockingly competitive pricing and timing of job.

The smallest shop in the world but if you need a watch fixing find it. Great service. they will…read morechange your battery whilst you wait and do not charge top dollar

Great little shop, useful and helpful. Good range and on site service while you wait.read more

Hello, how are you, my name is Ronan, I'm Brazilian and I have dual citizenship, I'm also Italian,…read moreand I'm a watchmaker, I had a watch repair shop in Brazil, because it's a country that doesn't have security, I decided to visit the USA, I'm here at the moment, but my status of stay has not yet been released, I will have to leave the country, before I become illegal in the country, I want to go back to london, because I lived there for 4 years, I worked at tic-toc man, I have a reference I liked it of your work and would like an opportunity, if you need it, I don't have a course at wostep, but I have a lot of experience in any movement, both quartz, mechanical, chronograph and wall clock, I'm 45 years old, I'm married, if you're interested send me an email that I send you the resume. Thank you for everything and my intermediate English, my email: ronanzanesco@gmail.com

I have been looking to get links taken out of my watch for a while now and finally decided to put…read morethe watch into my bag and find a place whilst out and about on Saturday. I used my trusty app to locate a watch repair shop near by and wondered down. I was however very aware of the fact that I was in Chelsea and heading to quite a suave Watch shop who did repairs, not repair shop that did watches. We arrived and I knocked on the door - a gentlemen came over and unlocked the door and I explained why I was there. The gentleman invited me in and asked what watch it was and I told him, Michael Kors. He replied - 'Ah, usually we wouldn't but I used to work for them so go on then...' He measured my wrist and headed downstairs. Within 5 minutes he had taken out the links and my watch fitted beautifully. I asked 'how much?' and he said no charge - no charge, in Chelsea! Winning! And off I went! Great customer service, polite and welcoming gentleman and my beautiful watch now sits perfectly on my list! HAPPY.

Sadly my husband Robert also known as "Mr Pepys the Clock Doctor of Caddington passed away in 2022…read more The business is now closed

Mr Chaudrey, the owner of the business, produces work with great skill and a high attention to…read moredetail. Not only is he a very charming and capable man, his prices are more than reasonable. Highly recommended!