This place is now called Ruff's burgers. I very rarely have to write a review like this . am so…read moredisappointed in this place I cannot tell you. I came in to order a pastrami burger. The obnoxious waitress did not tell me that for another euros , I could get fries and coleslaw. No big deal. I've been in Europe for number of years and she was the number one nastiest waitress I've ever encountered. She obviously cared nothing about her job. Onto the burger. I've had a larger burger in a happy meal at McDonald's. The pastrami, if you want to call it that, was extremely dry.And how do you called this pastrami? I added some truffle oil just to make it juicy and edible. There are, three strips of burnt pastrami on the burger. The burger itself is smaller than my fingers. Are you serious? This amount of money for this kind of burger? They obviously are appealing to Americans with English signage, American music, and even a picture of their food truck. Shame on you! Hire a staff that cares about the business and provide a quality product. I will never return.

This place was so good. Definitely come if you want a burger fix! We got a burger with fries and my…read morehusband got a wrap. As an appetizer we got potato chips. They were okay but my burger was on point.

The food and service were both incredible. The menu comes in English too which was not expected but…read morereally appreciated. I highly recommend the duck croquettes.

This place is a little hard to find but when you make your way there, you'll find a great…read moreatmosphere. And there is no smoking inside this place! We were surprised to realize a lot of restaurants and bars in the Czech Republic allow it, but not Incognito. Great drinks menu and nice service.

We went to the breakfast service they have on Sunday and we waited 1 hour to place our order and…read moreprobably another hour to receive our food. When we got our food it had already cooled down. The taste was yummy but very disappointing that we waited so long for cold food.

Everyone talks so highly of this place, that I guess my expectations were extremely high. I also…read moredidn't know that you should make a reservation here as well. I wasn't too big of a fan. The burgers are nothing special, however they do give a nice reminder of home by adding in avocados, pulled pork and other burger toppings. There's not very many tables inside and if they're not offering outside seating you it's wise to have a reservation

Wow, what an amazing place! Greatest burgers I've had in Germany! From an American perspective…read morethese are hands down the best flavor of meat, always fresh. They will only use locally sourced beef from Weiden. They have a wide array of styles of burger you may chose from. My favorite is the Mexican burger. The single patty is all you need. They are very generous with their portion sizes. The steak fries are great! I have also ordered the sweat potato fries and they were delicious. There is not much room to sit hence plan to order in advance and take it home. They do have a container size sitting area next to the main place where you can be seated but I wouldn't go there with a party of of more than 10 people to be seated. The service is great. They are very friendly and polite. Yes the speak English very fluently. The owners are super nice to everyone and provide speedy service with a great product to show for it. I would eat here every time I'm in the mood for a made to order fresh burger. The price is very reasonable as well they are way lower than most comparable restaurants in the area. Bottom line is you won't break the bank eating here. Everything they make here is super fresh and tastes amazing. Don't waste your time with boutique restaurants for burgers! I absolutely love their food.

Excellent and generously sized burgers in this quaint, retro style burger hut! Big variety of…read moretopping combinations, all high quality. Friendly staff. Priced around $5ea, waaaaayyyy better than those golden arches down the street! There is some indoor seating if you don't want it to go.

I am so in love with this place, amazing atmosphere, amazing food, amazing service can't complain…read moreat all, I can't wait to visit again.

Great place the food was delicious they had vegetarian and vegan options which was great there was…read moresomething for everyone. The Staff was friendly and accommodating. I would go back again.

We went to this place during my visit in Karlovy Vary. I have to say that we were pleasantly…read moresurprised. The burgers were really good as well as the service. The service was quite quick considering that there was group of young Spanish boys getting their burgers too. We had big burger and big cheese-burger. Both were cleanly done, meat was just right, taste was very good too. We also ordered small fries which were fresh and salty - very tasty. Recommended over the tourist overpriced food that is all over the city.

Are you're looking for the closest food to America? I recently stopped here from NY and had the…read morebest burger in Czech Republic! Not only are they cleannnnnnnn, but the food was very fresh and tasty! They had a great vibe inside!

From the owner: frische Burger vom Lavagrill und Steaks auf dem heißen Stein,read more

I can't believe how good the burgers were. I stuffed my face! This place is a hidden gem. I…read morerecommend the Texas burger with cheese. Everything is homemade. The beef is freshly ground (by hand) the waiter told me. Also they make their own buns. The burger menu was simple, only 5 options. And, once they are sold out, you will have to order something else. So go early! They make every order fresh. Be prepared to wait 15-20 minutes, but it is worth the wait (have a beer and enjoy). This place is a must try if you are in the mood for a BIG, delicious burger. Family owned and operated. My biggest complaint is they are only open on the weekends.