Got a call from Michael two weeks ago. He said he didn't have our address and once again as he…read moretold my sister several times said the check was in the mail. I gave him my address-- This piano belonged to my 95 year old mother, who badly needs the money. Otherwise we'd never have sold it. So why did he contact me and open this sad chapter again and then once again not perform. I'd be happy to post that this chapter was finally closed but sadly it is not.

Michael responded quickly to my problem. He was able to pull the action on my 1920's Franz Wirth…read morewith no problems and repaired multiple issues right on the spot. He was very professional and courteous. He was knowledgeable and able to address the issues on my piano which two other tuners that had come out were unable to accomplish.

Highly skilled and very reasonably priced! Was easy to get ahold of and schedule. My Baby Grand and…read moreI thank you! See you next year.

I had an excellent experience having Mr. Runyan tune our piano. Making the appointment was easy…read moreand I was able to do it online. There were follow up emails for confirmation and to clearly outline what COVID-19 precautions he would take while here in our home. On the day of the appointment, he arrived on time. He assessed our piano and gave me options for repair with no pressure whatsoever. It's an old piano and certainly could have had further repairs, but we opted for just a tuning and to have a string repaired. He spent almost 3 hours here, did a thorough job and the piano sounds GREAT! I cannot recommend Runyan Piano Service enough. Wonderful experience!

My wife and I stopped by The Piano Store in search of a upright piano. The sales person Greg took…read moretime to explain the different types of pianos and what would be best for us. We were very excited when the piano arrived on time and would like to give Kyoto's to Greg for listening to us and provided the just right unit. Thank you The Piano Store and Greg

I called with a near impossible request of a White Yamaha U1, and Richard immediately went on the…read morehunt and found me one within a day and delivered the next week! I was beyond satisfied with the transaction and would recommend to anyone.

Been meaning to write this review for awhile…read more This place is awful. We signed our seven year old up for ukulele lessons and he was so excited! We got a teacher that honestly just sucked. We had signed up and prepaid for thirty minute lessons once a week. Not only was he flakey, but when he didn't postpone our lessons, he was mostly late to them. He didn't make up the time at the end of the lesson, but often also cut the lesson short. If it wasn't one or the other, it was both. He also consistently came unprepared. Spent a large portion of the lesson printing out sheet music. Why hadn't he done that previously? I couldn't tell you. Then he would chat with our son asking HIM to choose the music. Our son just wanted to learn, he didn't care what they played. And even when he did select something, the teacher would then spend the remainder of their time attempting to search for and transcribe the music. We attempted to reach out to the owner several times. Our names and number were taken each time, usually without a call back. When we did get calls back, it was from the manager or from a woman who could have also been a manager, both of whom were very rude. When I finally spoke to the owner, he seemed to want to be proactive about it. Offered to compensate us for several lessons that we either never received or that were only given partially due to tardiness or incompetence. He also switched us to a different teacher. Apparently we weren't the only ones with complaints about the other guy, so they fired him. The new teacher, Alex, is probably the only person who provided a positive experience for us at this place. I wish he'd just do lessons on his own as we would never recommend anyone go through this place. In the end, we never saw a penny of a refund. No lessons up ended up being credited as promised. And worst of all, they tried to claim we owed them money. For what, you ask? Lessons that were never given while they claimed to be "working all of this out". If I could give this place zero stars, I would. You're better off learning an instrument from your family friend or your dad with mediocre guitar skills from his high school garage band days than you would be at this place.

I'm Very Impressed with Apollo Music. I recently had my 100+…read moreyear old piano tuned. Vincent was very polite and did an amazing job. I would recommend this company in a heart beat to any of my friends.