This is a review of the Optical Department. I ordered prescription reading glasses and over the…read morecourse of three months, they gave me the wrong prescription three times. The first time they just gave me the wrong prescription. The second time I was unable to read my computer. The third time one lens was different from the other lens. After three failed attempts I asked for a refund. The office manager said I would be refunded in 4-6 weeks, but was not very cordial and implied that it was my fault their prescriptions were wrong because I shouldn't expect to be able to read a computer with reading glasses. This is not true and any google search will tell you reading glasses are for reading the computer as well as print material. I was very unhappy with my experience at this Optical Department and I still haven't received a refund after two months. I called their head office and they informed me that the refund wasn't forwarded to them and that it will take another 4-6 weeks.

The staff was incredibly nice and willing to help working through alternatives when the account…read morenumbers I had weren't working towards "paying for the services provided in advance" the way we all can agree is good business. I've got to be honest, i made every mistake humanly possible when I showed up for an exam and was completely ill prepared. All my fault and they remained as friendly and cordial as one could hope. The exam was professional and I didn't have to wait at all. I can highly recommend. Their good will has earned them this high rating.

Made an appointment for an exam with the goal of getting a prescription for hard contact lenses so…read moreI could then shop around for the best price. This was explained up front. An exam costs $363. I was then told that I could not have a prescription unless I purchased from them--$600 plus a "fitting fee." Spoke with a manager who said, that is their policy. Very unhappy with a business that operates like this.

These people are wonderful. The staff is kind and friendly, and the doctors are very smart and…read morecapable. I had cataract surgery with Dr. Najera and she is extremely knowledgeable and excellent at what she does. She also seems very kind and compassionate. I cannot recommend the business and the surgeon highly enough.

I have worn glasses for 55 years, and I have never ever been to an eye care center that charges for…read morean eyeglass prescription!!! You better have a thick wallet because it's not just the prescription that could cost you. At check-in, one of the forms to sign (if you want it) refers to refraction. I know the definition and have never heard it used to refer to an eyeglass prescription. I was told there would be a cost of $50* to get a copy of my prescription, and it's not covered by insurance. * in addition to the office visit charge The other issue was regarding co-payment and, once again, the receptionist and the office manager insisted that I HAD to pay the co-pay. I have dual insurance coverage, which means the secondary insurance picks up the remaining balance not paid by the primary insurance. This has been the case for me for the past seven years. Both women insisted this was incorrect. I paid! Now, two weeks following this encounter, I was not surprised that the co-pay was refunded back to my account ¯\_(ツ)_/¯ Who knew, hmm, guess I did! The receptionists needs to be replaced. She's terrible with people, and because of her, I will not be returning here. Thank you to Dr Rosen

I missed an appointment due to cancer treatment. I did not cancel previously. My cancer treatment…read morehas impacted a lot of activities of daily living. I would not recommend this facility as they do not support disabilities.

I did a lot of waiting and research before choosing Dr. Snyder's office. He had come highly…read morerecommended by a friend but I wanted to make sure. My first meeting with them was very educational and they took a lot more time explaining my options with me than the other two doctors I had consulted with. They were very friendly and did not try to "sell" me on any kind of procedure. After choosing to go with them I scheduled my surgery and they did the rest! The process was very smooth and they assured me every step of the way. It has now been almost a year since I had the procedure completed and my vision is better than 20/20! I cannot believe I waited so long to get the Lasik Eye Surgery completed. Laser eye surgery was something that I had always wanted to do but was too nervous to let anybody mess with them. Dr. Robert Snyder was the best choice I could have ever made!!! Thank you Dr. Snyder and your entire team. If you are looking for a professional doctor to improve your eyesight, do not go anywhere else until you visit Dr. Snyder and his staff.

Why not use the Best in Tucson , Dr Robert Snyder MD, PhD people come from all over to use him and…read moreI agree , the best. His associate Dr Sara Frye is a dry eye specialist who has amazing evaluation clinics for a personalized treatment plan . Both are well studied in their field . Great office staff well run and efficient

Always treated with respect and the utmost professionalism. From the front office, to the techs, to…read morethe doctor...Thank you all for taking great care of my eyes!

My expérience was mostly excellent but not at first. Very hard to make the initial contact. Once in…read morea while office is very crowded with long wait but mostly on time. I went there for cataract surgery. My choice of Dr Carlos Diaz was without referral and à wonderful expérience. He is professional, caring , very meticulous and listened to all my concerns. So respectful yet diligent about his pré op requirements for my particular case. Hes very highly credentialed. Chose the best surgery for my eyes. The surgery center was very professional , caring and attentive to my needs right before surgery. Dr Diaz is so excellent that after each surgery I immediately had a clear correction of vision without any bruising redness or selling. Just leaving surgery that is. And so far my expérience with the optometrist Dr Olsen has also been wonderful. I had an optometrist in Fl for 30 years so the switch has not been easy. But I think he is also kind and caring and very professional. I will continue with him from now on if I can. So for anyone who wants an amazing cataract expérience, choose Dulaney Perkins and Dr Carlos Diaz for the best possible results. I relied on glasses then contacts for 55 years and now I have clear vision without any aid. A miracle. Thank you Dr Diaz. I will forever be grateful. *First paragraph should say without swelling.​​​​​​​