We as customers are expected to be tolerant during this pandemic but so are the employees. On Sunday evening Aug 30th we were picking up a few things. Without realizing we were cutting into the line because we came from the opposite end of the store we started to place our purchases on the belt. We were rudely informed by some young man obviously an employee, that we were to remove our packages and get to the end of the line. No explanation, no smile, nothing! I guess he decided that we had done it intentionally. We apologized and picked up our groceries. It wasn't necessary to be so nasty about it. He could have given us the benefit of the doubt. When it was our turn to check out lady at the express customer service counter where rude young man ultimately directed us to go was equally as dour and unfriendly. My friend accompanying me was from out of town and commented that this was the most unfriendly grocery she had ever been in. Next time we'll just go to Metro. I was embarrassed! read more