Everyone is super nice. They are very loving to my elderly dog, who is almost 15yrs old.read more

Bailey loves to go to the Bed And Biscuit when we are away. Check-in is easy, my dog is always…read moreeager to go in, and looks happy in the photos they post of daycare.

We love our groomer, Sam and more importantly, Zoe loves her! On Spa Day, all I have to say is,…read more"Are you ready to go see Sam?" Zoe gets SO excited! You can see from the pictures, Sam does a fantastic job. Give Almost Home a try and ask for Sam to be your chosen groomer.

The untrained staff, lack of security and safety plan, and insufficient fencing caused them to lose…read moreour dog and she was roaming for 48 hours. Thankfully, we got her back. I would not trust them to keep your dog safe.

I happily give this vet's office a 10/10! I'm in law school, so not a ton of money, but my babies…read moreneeded dental help. I came here because they had great reviews, but primarily because they were the ONLY vet I could find that allowed me to be in the room with them while they were first examined. COVID meant that every single other office, both in my vicinity and further away, only allowed parking lot pick-up for an exam. Uh...no. So, that won them major points, but it was the actual care that I'm truly happy about. Let's just say things were waaaay more involved than I or the doctor imagined, but the medical care was truly top notch, and I'd recommend them to anyone else in a NY minute! Dr. Borgman was extremely thorough, and called to let me know how they were doing during the cleaning, which is really helpful for any nervous fur-mom. When I came in later, he also gave me an in depth explanation of their procedures, which I really appreciated. I've been a pet guardian for years, so I've experienced several vets, and this is a REALLY, REALLY good vet's office, folks.

After many years of having my furbabies treated at this practice, I'd had mostly good experiences…read morefor the first 10 years and then things changed.. Until several years ago when new inexterienced Vets arrived. One their new vets Miranda Lemyre had been giving my small dog physicals. She made no effort to find a way to look at his teeth. My husband did not insist. Shane lost most of his teeth and Dr Lemyre's behavior was awful when I called for help. I had to have Dr. Coates take over his care for pain management and SubQ fluids when he would not drink and moaned for 2 days. Dr Sims is someone I never want to see again, ever. Her way of treating me after the incident with my dogs tooth extraction and my complaint about Dr Lemyre was very unprofessional. She gave me a rough "hug" stating that just because Dr Lemyre was not warm and fuzzy (paraphrasing) didn't mean she wasn't a good vet and that small dogs loose their teeth. Our other small dog was given dental care early and has lost a few teeth only. The way Dr Sims euthanized one of our other dogs was awful, horrific. I have other things I could say about her but don't have the space. In general we now have Lap of Love come to our home when that awful time comes. It's night and day difference than it ever was at N Elm. I had confidence in Dr Parsons and Dr Reyes that was misplaced. I had a cat that we rescued from the shelter. She developed a rare horrible condition that was almost impossible to treat and we made the awful decision to euthanize her. I have since did the research and found success stories in treatment. we should have taken her to a specialist but listened to Dr Parson's instead. When I told Dr Parsons that we adopted another shelter cat she literally turned around and stood in the corner of the room for a few minutes. I was told we had terrible luck with cats. I'm 72 years old and have had cats all my life that have lived to old age. I felt insulted. There's more to that story but I will stop here. N Elm Animal Hospital is very expensive, much more expensive than the practice I now go to for my vet care. Lawndale Vet Hosp has been great, a medication my dog is on costs $30 less at Lawndale than N Elm.

They have helped me many times with my cats. My cats are my children, and they are treated with…read morecare and compassion when I come here. The whole team is great with communication, and they explain treatment options well. I've never had a long wait, which is always a plus when you are with a pet who doesn't understand what's going on. I can tell the workers like what they do. I will be coming here a long time!

I am done with this hospital. I have used them for care and boarding. I dropped my 4 pets off…read moreFriday afternoon and picked up on Tuesday morning. Three of the 4 were handed back to me seemingly okay. One dog, my most vulnerable senior dog was returned with obvious neglect. She is 14 and struggles to move around. So you would assume they would take extra good and gentle care of her. Instead, she is returned to me with cuts all over her face her tail her feet, a large mass swollen on her thigh that appears to have pressure ulcer from laying on concrete because you're not allowed to bring a dog bed or blankets for them. And feces on her body. Her leg from the mass to the toes are completely swollen and show signs of clear edema. I am disgusted with the care that was provided to my dog when I trusted this place to take care of her while I was out of town. I have canceled all future appointments with this facility. Do not bother boarding your pet here or seeking veterinarian care. I assure you they will find a way try invoice you for services you didn't want or don't need or add services to your invoice that aren't applicable at the end of their stay. They failed her, and I felt I had to fight just to have her examined. The tech had the nerve to ask me "did she arrive like this". What?! Obviously not. They just examined them a week prior for their annuals and complements them on how healthy and well taken care of they look, saw them during intake, and is suppose to examine them daily during their stay. How do you miss something like that?! Neglect and incompetence. Do not board your pet here!

Chris did an amazing job with our Oliver. And Chris helped me better understand what was going on…read morewith Oliver. My 6lb of fury would just unexpectedly attack us. We adopted him when he was 6yrs and have had him for the past 3, but something happened along the way that brought out this unexpected and unwanted behavior in Oliver. After training w/Chris, he helped us, without provocation, to pinpoint what it could be that brought about this change. During the entire process Chris was patient w/me and Oliver. He taught us each skills and techniques that could bring harmony back into our home. Giving up on my dog was not an option, but it got to the point where he was not enjoyable to be around because of his unpredictable behavior. Yes, I know he's not a pit or even a medium sized dog, but his outbursts were startling & bites are never fun. Thanks to Chris we are enjoying Ollie again and he's enjoying us. He's now attending doggie daycare once a week to keep him socialized and he's doing fantastic ! Thanks so much Chris !

Chris is awesome! He breaks down training into tangible steps, that allows both owner and pup to…read moregrow and succeed. My dog had aggression towards other dogs, and we have been seeing progress each and every session due to Chris' guidance. Responsive on email and thoughtful in his recommendations, I highly recommend!

Pleasant staff and competent Vets; office is very clean. Welcoming atmosphere. Veterinary care very…read morethorough and appropriate. No trying to sell services

Yesterday we took our large breed dog for a check up and to have his ears checked. Our appointment…read morewas one of the last of the day. we arrived early and was greeted by the staff. They let us know that there were no exam rooms available and would let us know when one was ready. About 1/2 hour passed and a vet tech came out to talk to us about why we brought our dog in. We provided them with the details. And in a few minutes the vet tech and another individual came out to do swaps of his ears. The other individual tells us your dog likely has allergies. Really they know this without any testing or even an exam. That was the first red flag.(we learned later the other gentleman was the vet.) We proceeded to wait another 15 minutes until we were invited into the exam room. We are now 45 minutes into the visit. In the room the vet tech comes back and tells us it will be a little bit longer to get the results of the ear swabs. About 10 more minutes pass we are now approaching the 1 hour mark. The vet tech comes back into the room to give us the results. We question the results and the vet tech has to look them up on Google to explain it. Red flag #2. Our pet needed a heart worm test to get his 3 in 1 script refilled. Okay. we agree. Why we need to have him tested again after 6 months when he's been on a heart worm medication the whole time was beyond me. But we agree and incomes the same vet tech and another individual to take the blood sample. They proceed to try to draw blood. They are unsuccessful. The whole time they are moving the needle around in his leg. My wife a trained medical professional starts the loose her mind because of the way they are trying to get blood. We both scream STOP! Do not proceed any further. This was the final Red flag and we told them we want to leave. They attempted to respond and verbally question as to why we felt that way and that this was a "normal" situation. Not with our pet. Pet owners beware. I would look elsewhere. Total time spent 1hour and 45 minutes. With a $375 bill to go along with our time spent. Zero stars.

I cannot say enough wonderful things about PetSuites and the care they provided for my dogs, Sadie…read moreand Cooper. Sadie is 12 1/2 years old and requires extra attention, including two prescribed eye medications. Cooper is a large Lab/ Newfie mix weighing over 100 pounds. Because of their different needs, we reserved one of the townhouse suites and arranged individual playtime for them. Anna checked us in and patiently reviewed the detailed instructions I provided regarding Sadie's two prescribed eye medications, feeding schedule, and overall care. She immediately gave me confidence that my babies were in good hands. I especially want to recognize Tiffany, the Manager at PetSuites. Her compassion, professionalism, and leadership transformed one of the most stressful moments of my vacation into one where I genuinely felt heard, supported, and valued as a customer. What was supposed to be a relaxing vacation turned into an extremely stressful trip, delayed luggage, travel complications, and unexpected financial issues that left me overwhelmed by the time I needed to arrange pickup. When I spoke with Tiffany, she could hear how emotional I was. She listened without judgment, stayed compassionate and professional, and worked with me to solve the problem. She didn't just resolve an issue, she demonstrated what exceptional leadership and customer service look like. Tiffany represented PetSuites with empathy, integrity, and genuine care, and that made all the difference. Anyone can provide good service when everything goes perfectly. True customer service shows up when a customer is worried, emotional, or dealing with the unexpected, and Tiffany showed patience, accountability, and genuine care from start to finish. That says a lot about her character and about how this location is run. I also want to recognize Brandy and the rest of the staff. They were attentive and professional throughout. The Paw Reports showed Sadie and Cooper getting their scheduled playtime, and when we picked them up, they were healthy, happy, and clearly excited to see us, just anxious to get back home with their family. Even though I was over 2,000 miles away, the communication and updates helped reassure me that Sadie and Cooper were receiving the love and attention they deserved. This was our second time boarding with PetSuites, and this stay confirmed why we keep coming back. I take great pride in how my dogs are cared for, and I don't trust them to just anyone. PetSuites gave them a true home away from home. Thank you, Tiffany, for leading such an outstanding team, and thank you to Anna, Brandy, and everyone at PetSuites for treating Sadie and Cooper as if they were your own. Your compassion, professionalism, and genuine love for animals gave me peace of mind during one of the most stressful vacations I've ever experienced. Without hesitation, I will trust PetSuites with Sadie and Cooper again. If you're looking for a boarding facility where your pets are treated like family and where the manager truly cares about both the animals and their owners, I wholeheartedly recommend PetSuites.

My 8lb fur baby grew up with Pet Suites. We take her for daycare and she comes home tired and…read morehappy. In the morning, she's excited to go back again.

I heard about this boarding facility through a friend and decided to check it out as I am always…read morelooking for a place where my dog could be comfortable and feel right at home when I was travelling or needed a short stay for my pup. I looked at the owner's website www.camp-ruff.com which describes their facility as a "lux camp" for dogs and puppies. I was intrigued and called for an appt to view the property and see the operations. I was met by the Camp Director/Owner, a delightful, sincere woman named Lucinda. She greeted me and my dog and proceeded to show me the camp home, which is divided into sections based on the needs and behaviors of the various dogs she was boarding. She listened to my description of my dogs needs, habits and observed her to judge how she would behave w other dogs. One by one she let a dog out from the house, where they have their "sleep over", cautiously to see what my dog would do. As the animals were about my dog's size everyone seemed to accept each other. Great news! Lucinda decided to take the next step by taking my dog w the small pack for some exercise on the trail in the woods behind the house. The dogs were running around having a great time which relieved my anxiety that my dog might not like to be off leash but she was running and getting some great exercise and learning to enjoy the pack mentality. No fighting or misbehaving, perfect! Lucinda works tirelessly to pamper the pooches morning and night. Morning feedings, evening feedings, medications and always careful observations of the pets. They all sleep like happy babies when the day ends in a real home environment. Prices are in line and reasonable I think for an overnight stay of $44 including feeding, walking, playtime and careful observation by someone who is highly qualified and very knowledgeable of pet behavior. All animals come in contact w other pets only when owner has documentation for boarding such as rabies vaccination, bordetello. This place is a well thought out and safe place to leave your precious pet while you are away. So relax, they got your back!

Lucinda does a great job taking care of our baby. We've been with her for over a year now and never…read morehad a problem.