I came for their Grande opening celebration and felt very excited to try them out after learning…read moreall about their services and meeting the staff. My dog is 9 years old and went to daycare for the first time today. I feel 100% confident in the care given to all the dogs here. They assessed his energy and confidence level and put in with the lower energy dogs which I appreciate they put that among other factors when placing dogs in their play groups. I got a detailed report card with photos, letting me know how his day went, and I was given info when I picked him up. All of my questions were met and I am so glad that this establishment has opened up. We will be using them from now on for our daycare and boarding.

I have a little s*** poo dog and they gave him the best haircut he's ever had. He was so proud of…read morehimself when he came out of the groomer. I'm making another appointment for him for sure. I highly recommend all american pet resorts.

Everyone is super nice. They are very loving to my elderly dog, who is almost 15yrs old.read more

Don't use Reece coz WE WANT TO KEEP HER FOR OURSELVES! She is a wonderful groomer and not only pays…read moreattention to what you request, but is super sweet and gentle with our girl. Our German Shepherd is a senior now and we have used BFBB for years. Carrigan, Ashley, Gina, Reece and so many others are just wonderful! Great place for daycare, boarding and grooming!

They took great care of my dogs. When I need to board my dogs whenever we go on vacation, this is…read morewhere I will take them to.

We love our groomer, Sam and more importantly, Zoe loves her! On Spa Day, all I have to say is,…read more"Are you ready to go see Sam?" Zoe gets SO excited! You can see from the pictures, Sam does a fantastic job. Give Almost Home a try and ask for Sam to be your chosen groomer.

I brought my puppy in for a routine spay and initially thought everything was fine, but the…read moreexperience quickly went downhill. After drop-off, I received unexpected calls asking for additional procedures that were never discussed beforehand, which felt confusing and inappropriate, especially while my pup was already in their care. Communication was poor, inconsistent, and at times unprofessional. When I tried to get clarity, I was met with dismissive and unfriendly responses from staff and the veterinarian, Dr. Lemyre. I lost confidence in their care due to the lack of transparency and the way concerns were handled. At pickup, the environment felt uncomfortable, and my request for an apology was brushed off by Dr. Lemyre. To make matters worse, I was falsely accused of behavior that never happened. It's upsetting being falsely accused--based on apparent prejudice--of using profanity toward staff, which was definitely not true. I was in my own clinic with students from HPU present and the call was on speaker phone. Therefore, several staff members witnessed the conversation, including my the Clinical Manager and Executive Director. Despite this, Dr. Lemyre never offered an apology and instead suggested I could just come in and anyone can evaluate my puppy's surgical site in two weeks. Hindsight, she has been treating my puppy, and I can also have my records in to take my puppy elsewhere. Dr. Lemyre basically used tokenism today to mask her biased opinion, but it is very apparent. Overall, I left feeling disrespected, misled, and extremely disappointed. After paying a significant amount, I expected much better communication, compassion, and professionalism. She showed such lack of empathy for my pup as well and it made me question why is she a veterinarian she can't treat human beings with respect. I would not recommend this practice.

Part 2: My Experience with North Elm Animal Hospital and the Loss of My Dog, Lucas…read more On Sunday afternoon -- five days after my dog, Lucas, passed away -- I received a phone call from North Elm Animal Hospital and Dr. Claudia Sims. The first thing she mentioned was that a friend had informed her of my earlier post. I'll admit, I was surprised -- I expected the first call to be about Lucas, not my social media. When I asked her directly, "If not for the online posts, would you have reached out to me?" she replied, "I don't know." That response was extremely hard to hear. Following that conversation, I sent a detailed email to the clinic, which included my perspective on what happened on the call and my request for appropriate resolution. At this point, I am considering my next steps. This entire experience has not only left me emotionally devastated but has also created a significant financial burden -- and most painfully, I no longer have my dog. I'm sharing this so others know what happened and can make informed decisions when seeking care for their pets. Dear Dr. Sims, Thank you for taking the time to speak with me by phone on August 3, 2025, regarding the treatment and passing of my dog, Lucas, following his TPLO surgery performed at your clinic on July 16, 2025. This was the first direct communication I've received from you or your office since Lucas passed away on July 29, 2025. I want to take a moment to document the key points discussed, clarify my understanding of our conversation, and formally follow up on a concern I had during the call. Summary of the Call As I understood from our conversation: * You acknowledged that Lucas had cranial cruciate ligament injuries in both hind legs at the time of surgery. * Only one leg was treated surgically, and no stabilizing brace or interim care for the untreated leg was offered or discussed. * You indicated that the second leg "may have given out," leading to his sudden collapse and death. * You expressed that post-surgical follow-up calls were not made by your office, and I was not contacted by you or your staff after Lucas's death. While I appreciated hearing from you directly, I remain deeply concerned about the lack of communication and the absence of critical options that were not presented to me prior to or after surgery. Given Lucas's 93 lb weight, I believe I should have been made fully aware of the risks associated with unilateral surgery in a bilaterally injured dog of his size -- including the option to brace the untreated leg, schedule bilateral procedures, or otherwise plan for post-operative support. Concern Regarding Potential Call Recording During our call, I had reason to believe that the conversation may have been recorded without my knowledge or consent. If the call was recorded by you, your staff, or your clinic, I respectfully request that you confirm whether a recording exists and, if so, that I be provided a copy for my records. As a participant in the conversation, I would have appreciated disclosure if the call was being documented in that manner. Next Steps As mentioned previously, I have submitted a request for Lucas's complete veterinary medical records, including surgical notes, diagnostics, discharge information, and any internal communication regarding his treatment. Please consider this letter as part of that continuing request. I will also be submitting a formal complaint to the North Carolina Veterinary Medical Board as I seek greater clarity and accountability in this matter. This experience has been devastating, and I am doing my best to move forward thoughtfully and constructively. I remain open to any clarification or additional information you may wish to share. All future communications should be by email only.

Love love love this vet clinic! They have been amazing to both my cats who have chronic conditions,…read morealways feel comfortable taking my animals to them. Both doctors are kind and knowledgeable!

The parking lot has enough space. I love the double door entrance. It is a plus to me in case you…read morehave a runaway pet. They make it out the first door, but probably not the second. The front staff are of course super busy, but they are kind and attentive. We've been twice and the vet assistants are super nice and caring. I love their thoroughness. I left each visit very knowledgeable than the previous. They have a very user friendly app that I love. It keeps your appointments organized. If your pet is due for vaccines, tests or preventative care, it will advise you. It also has knowledge based articles to help educate. I've had pets as a child, but this is my first pet as an owner. I feel Cinnamon is in good hands. Our veterinarian was so polite and offered great pointers. Check out is a smooth process. They give you a print out that explains your visit and any upcoming appointments. This is great for pet insurance claims. Check them out!

Chris did an amazing job with our Oliver. And Chris helped me better understand what was going on…read morewith Oliver. My 6lb of fury would just unexpectedly attack us. We adopted him when he was 6yrs and have had him for the past 3, but something happened along the way that brought out this unexpected and unwanted behavior in Oliver. After training w/Chris, he helped us, without provocation, to pinpoint what it could be that brought about this change. During the entire process Chris was patient w/me and Oliver. He taught us each skills and techniques that could bring harmony back into our home. Giving up on my dog was not an option, but it got to the point where he was not enjoyable to be around because of his unpredictable behavior. Yes, I know he's not a pit or even a medium sized dog, but his outbursts were startling & bites are never fun. Thanks to Chris we are enjoying Ollie again and he's enjoying us. He's now attending doggie daycare once a week to keep him socialized and he's doing fantastic ! Thanks so much Chris !

Chris is awesome! He breaks down training into tangible steps, that allows both owner and pup to…read moregrow and succeed. My dog had aggression towards other dogs, and we have been seeing progress each and every session due to Chris' guidance. Responsive on email and thoughtful in his recommendations, I highly recommend!

Pleasant staff and competent Vets; office is very clean. Welcoming atmosphere. Veterinary care very…read morethorough and appropriate. No trying to sell services

They love and care for your animal like it is their's! Great place and price was decent as well!read more

My experience at Pet Suites Greensboro was mostly positive! The staff took good care of Sadie and…read moreCooper during our vacation in California, and the staff, including Melissa, Hope, Roslyn, and Drew, were attentive and helpful every time I called to check on them or to see why I didn't get a Pawgress Report (a picture sent via email/text) on a particular day. The Pawgress reports were a nice touch, allowing us to stay updated on our dogs while enjoying our trip. It's unfortunate that there was a bit of confusion during check-out, but was glad it was resolved with Drew's assistance. It was frustrating to say the least, that we did not receive an overall "Pawgress report" as promised at checkout, when we were initially quoted by staff members, and confirmed twice with staff midway through our trip of the total costs to be paid at the time of checkout. Also, when I got home, we realized one of items we had brought, Sadie's pillow,,had not been in all their belongings. The luxury suite package(which includes a TV in their room) and the mix of gold and silver plans provided our dogs with a good variety of options. Overall, we had a good experience with Pet Suites Greensboro.

We were very disappointed with the grooming of our AussieDoodle. We gave clear instructions that…read morewere not followed at all! We will not return here for sure!

I heard about this boarding facility through a friend and decided to check it out as I am always…read morelooking for a place where my dog could be comfortable and feel right at home when I was travelling or needed a short stay for my pup. I looked at the owner's website www.camp-ruff.com which describes their facility as a "lux camp" for dogs and puppies. I was intrigued and called for an appt to view the property and see the operations. I was met by the Camp Director/Owner, a delightful, sincere woman named Lucinda. She greeted me and my dog and proceeded to show me the camp home, which is divided into sections based on the needs and behaviors of the various dogs she was boarding. She listened to my description of my dogs needs, habits and observed her to judge how she would behave w other dogs. One by one she let a dog out from the house, where they have their "sleep over", cautiously to see what my dog would do. As the animals were about my dog's size everyone seemed to accept each other. Great news! Lucinda decided to take the next step by taking my dog w the small pack for some exercise on the trail in the woods behind the house. The dogs were running around having a great time which relieved my anxiety that my dog might not like to be off leash but she was running and getting some great exercise and learning to enjoy the pack mentality. No fighting or misbehaving, perfect! Lucinda works tirelessly to pamper the pooches morning and night. Morning feedings, evening feedings, medications and always careful observations of the pets. They all sleep like happy babies when the day ends in a real home environment. Prices are in line and reasonable I think for an overnight stay of $44 including feeding, walking, playtime and careful observation by someone who is highly qualified and very knowledgeable of pet behavior. All animals come in contact w other pets only when owner has documentation for boarding such as rabies vaccination, bordetello. This place is a well thought out and safe place to leave your precious pet while you are away. So relax, they got your back!

Lucinda does a great job taking care of our baby. We've been with her for over a year now and never…read morehad a problem.

I can't say enough positive things about Houndstown. they boarded my rescue dog before I adopted…read morehim and he was severely traumatized and abused by whoever before he got rescued and I've taken him back there for daycare when he just needs a break or I break and so he can continue to be socialized because he is extremely high anxiety and has bad separation anxiety when I am not with him. they are so good to him. now that I know they have a pet taxi for him to go spend time there- I am thrilled!! I just absolutely LOVE this place!!

Pebbles spent five nights and daycare recently. She came home exhausted and took many naps. She…read moreapparently liked the schedule and has stuck with it at home. She is called by name the minute she arrives. She has no hesitation when I drop her off and although this was her first overnight I felt very comfortable leaving her with HoundsTown. The other pleasant surprise was the reasonable cost for this stay. Finally, what I particularly like is the staff who appear to love the animals and enjoy what they do. Thank you for taking care of Pebbles and we'll see you soon.