Great seevice! They were very friendly to my dogs and I. Took little longer than I would've liked.read more

Workers were very rude, slow, and disorganized. Decided to leave and not make my purchaseread more

dirty, shaved my dogs eyes and eyelashes off!!! her eyes got so infected, it went to her…read morebloodstream! she was sick for months and cost me thousands in vet bills! skin around eyes about 1/2 inch turned black and skin died! she got mites that gace her flaking and bald spots!! vet said dirty, infected tools. either scissors and shaver and tub or whatever was the only way she couldve gotten these issues! she was close to death from those people! even in the news from abuse of animals and was even videotaped during a workers abuse! go elsewhere!!!!

We are very pleased with Ginger's cuts. She shakes when I walk her in, until they cuddle her. When…read moreI pick her up, I think she'd like to stay and play!

PAWS does what they can with the resources that they have. Overall, I really do like them. They…read morehave TONS of dogs. I don't remember the exact number but I think they have 3 or 4 "pods" or rooms of dogs. It's massive how many dogs they deal with. To my understanding, Anderson county has an animal control that isn't open to the public but you can call them if you come across an animal for them to pickup. A lot of those animals wind up at PAWS because they are connected (I think paws is animal care and the counterpart to the animal control?). It's a little confusing/ not fully transparent how that works... I've gone to volunteer there before and they are really welcoming to people who want to help. Lots of dogs that need walking! And the volunteer trainer is really nice and open to new ideas. He's the one who came up with dog play groups. There's always tons of things that need to get done that volunteers can help with such as: - walking dogs (they have tons of pent up excitement and walking them helps them be more adoptable) - washing floors and kennels (it stinks sometimes in the shelter and that obviously deters adopters on stinky days) - helping with dog play groups - doing laundry (so much towels and blankets) - going through newspapers/ setting that up - filling Kong balls with peanut butter (this is like the highlight of the doggies' day) - grooming/ bathing animals if you have that experience (some stink) - fostering an animal - donating $ or supplies They also do what they can for enrichment of the dogs like peanut butter filled Kong balls and play groups under supervision. As for the cat program, it's minimal. They have one designated room for the cats and it's usually half full. They have a harder time getting their cats adopted out and so they have priced the adoption fee of cats at $0. Not a huge fan of that. I wish they had a cat room for the cats to stretch their legs. Like dogs, cats also get antsy from being pent up in a cage. My other impression is when I walk into the lobby, it's a little overwhelming with the front desk being packed with 3-5 staff members and some members of the public there. It's just kind of crowded. Most of the time, no one answers the phone despite having so many people there at the front desk. What surprises me is that there are sometimes 3-5 staff members standing at the front desk with nothing to do and they're just chit chatting. I don't think that many people are necessary unless it's a busy moment. Really, there are tons of things those staff could be doing and that many people standing there/ talking amongst themselves is just kind of unwelcoming for visitors. Also, the staff have no way of knowing why people are there; sometimes to volunteer/ help out, and sometimes to potentially adopt or need some sort of help. I really think volunteers should be wearing a colored lanyard or a volunteer apron or tee so staff know who the volunteers are and who are potential adopts. Also, the shelter does not have small animals. It's cats and dogs only. If cats and dogs are in need, I'm sure there are small animals within the community that could use their help too. I guess they can't do it all but I'd love to see them do intake for small animals as well. I've also come across homeless cats and so I know finding a shelter or rescue to take in a cat in Anderson is not easy. PAWS will not accept a cat from the public unless it's 2 months old exactly. Very strange. The cat situation in Anderson is unfortunate. Paws does have a TNR program though. If you have outdoor, neighborhood cats, you can trap them and bring to paws to get the cat fixed and ear tipped for free. This is really an important part of the organization because fixing animals does reduce the number of animals that wind up at shelter. TNR has been shown to reduce euthanasia rates at shelters so fixing saves lives! Also, if you have a pet that needs to be fixed, you can call Anderson Humane. Maybe one day, Anderson PAWS will do this themselves as well. I'd like to see some vaccine and microchip clinics at PAWS too. Overall, the facility is very nice and management is very forward-thinking. They are animal lovers and have even been in the news for training shelters throughout the south so other shelters can better take care of their animals. They are also in the process of building a massive dog park for the public and their shelter dogs. They're growing and improving everyday. There's room for improvement but as is they're a good program and very needed.

I called 2 surrender a kitten. The VM greeting is all you get. "We're too busy saving lives to come…read moreto the phone" I went in person. Got turned around "the appt setting staff is not here today" You'll have to come back or email us. I emailed multiple times. They never responded. Went back today, lady was about to give me the same script "email us" then I told her of all my previous attempts. Then she said "We're at capacity & can't take anymore. We have no more room. I cannot give you a surrender appointment today. OTW home I saw a man on the side of the road selling bicycles. I stopped & talked to him. He has grandchildren & 2 more cats at home. He accepted the kitten. It was a blessing from God. The kitten got a new daddy & a good home.

We love taking our dog here! They always do such a great job grooming him, and it's the only…read moregrooming salon he will willingly walk into, which gives me so much peace of mind. I also love the little extra touches like the seasonal bandanas and bow ties, and the homemade treats they send home are such a sweet surprise -- he absolutely loves them! Highly recommend!

UPDATE as of 2/3/2026: The insanely bold owner Mishelle Shump has reached out to my vet office…read morerequesting my dogs medical records. I have never experienced anything like this in my life. To think your dog will be in the care of these money hungry people is very concerning. Instead of caring about the well being of an animal you are going above and beyond to try to avoid paying for the dogs vet bill. Please keep in mind we are talking about $143.23. These people are in desperate need of money which is why they are going above and beyond to try and protect themselves. They don't care about your pets and will not support you in any way that does not result in a profit for their little business. This should have been handled differently and professionally. My dog's dew claw was completely cut off during a grooming appointment at The Barkery Bistro on Augusta Street. When I picked my dog up, she was actively bleeding onto my sweatshirt. She was clearly in pain and distressed. Even after seeing her bleeding, they still charged me, only reducing the grooming fee by "half." It wasn't until I realized the severity of the injury and brought it to their attention later that they refunded that charge. I took my dog to the vet and consulted other groomers, all of whom expressed shock at the injury and how much pain my dog must have been in during the grooming. Instead of taking responsibility, the owners Mishelle Shunp and her son JJ Shump tried to pressure me into signing a mutual release. I told them I would not sign anything. I provided photos and vet documentation and requested reimbursement for the vet bills. Since then, they have gone completely silent and are refusing to reimburse me. This was not a minor accident. This was a serious injury, handled with zero accountability and zero respect. I would never trust this business with another animal and strongly warn others to think twice. I've also added the poorly written "mutual release" that they tried to get me to sign. DO NOT BRING YOUR PET TO THIS PLACE.

We have a mini farm and need weekly delivery. They have amazing service! Home delivery is so nice…read moreand convenient!

They have the best prices on the things that I need. I love that they carry the Kalmbach line of…read moreanimal feed - it's great stuff and you won't find it cheaper anywhere around here! They also have a really cool rewards program. Oh, and if you're a t-shirt fan like me, be sure to grab one while you're there. They're so light and soft. The staff here are phenomenal. They are always super friendly and attentive. I love that by the time I'm done paying for my stuff, someone is already out at my vehicle loading it up, too. Fast, affordable, and friendly. How often do you get that these days?? Check them out!

This place looks trashed out don't know if there renovating or what but it looks bad couldn't find…read morewhat I was looking for so I asked the cashier and it seemed like I was the biggest problem oh and didn't even have what I was looking for they said they did but got told oh I see we have one on hand but sombody might have stolen it the Shrugs there shoulders do not recommend this place

Great service, best prices I've found for quality dog food and wild bird seed. Last 2 times I was…read morethere they had to open up another cash register and the wait was a little longer than I would've expected. Otherwise it's a good place to shop.

I've bought two Boston's from Dreampet in the last few years. The Stevensons are great to work with…read moreand their puppies are well adjusted and socialized. My female is from a 2017 litter and my male is from a 2020 litter. They are the smartest and sweetest dogs. Highly recommend.

We just purchased a Boston Terrier puppy from Dream Pet Kennels and I cannot say enough about how…read morewonderful they are. Our puppy is so beautiful, sweet, socialized, easy going and fun I couldn't have asked for a smoother more stress free experience of purchasing a Boston Terrier puppy. Dee Dee was so incredibly kind and helpful throughout the whole process. I couldn't be happier with my experience I highly recommend to anyone looking for a Boston Terrier puppy!