I feel bad writing such a bad review because the staff was amazing and really nice, but I…read moredefinitely wouldn't stay here again. The rooms felt a bit outdated, wish there were outlets near the bed, but my biggest issue was about the cleanliness of the room and how it was outdated. There were spiderwebs in the shower, hair in the bed, the carpet was pretty dirty, and there was even a urine smell from one corner of the room. I should have said something but I wasn't staying long and I already unpacked and didn't want to go through the trouble so I just stayed away from that corner but there was definitely a smell in my room.

We stayed two nights in December at this cozy boutique hotel located overlooking the canal in the…read moreheart of Bruges. Ou room, #12 was up on the 1st (really second) without a scenic river view. During the day they was quite a bit of noise from tourists outside talking and taking photos. Our room was good sized with a faux fireplace and king bed. The large bathroom featured a double vanity, tub/shower combo and toilet. Our room rate included breakfast as well. The room decor could best be described as cozy cottage with subtle floral wall paper, well worn plank floors covered by an oriental rug and tall whitewashed wainscoting. The low ceilings and dark interiors added to the subtly. We arrived quite early on a train from Ghent so weren't able to get into the room but when we returned closer to 3, we were checked in and our rooms were even up already.

Wonderful stay at this hotel!! The owner was friendly and accommodating when I arrived soaking wet…read moreon my bycicle. Great restaurant downstairs, perfect espresso just across the way and a supermarket next door. Plus this is one of the nicest rooms (with the BEST tub) I have ever stayed in! Immaculately clean with all the ammenities I would want. I highly recommend and would absolutely stay here again!

I have to say, my stay was great. My wake up call was delightful every morning. Downstairs, to…read morethe open and bright dining room, was a very nice breakfast buffet. My room was cleaned daily, with thorough service. Overall, a solid hotel near the station in Kortrijk.

From the owner: Hotel/Restaurant/Jules Bar/Wellness/Meeting roomsread more

Where to begin.... My favorite Hotel on the Planet…read more I travel from SoCal to Europe each holiday season for 3-4wks, always celebrating NYE in a dif city. So I've stayed in a LOT of 5star hotels. All have been grand but THIS hotel outshines them all. I have been here before - quick stays as a 'sidebar', over nighters. But this time decided on an extended stay. It's a smaller hotel, less than 20rpoms in total. But each is elegant & comfy & welcoming. Our suite is beautifully arranged with gorgeous roof top views and a sun deck for the 4 rooms on our floor. The unbelievably gorgeous restaurant is by night the amazing Le Mystique (wonderful food, elegant atmosphere, and the kindest, most attentive staff!! A MUST!!). and a beautifully done breakfast buffet by when the sun comes up. Their specialty is poached eggs and OH!! Are they 'special'!! Charcuterie & Sausages & Bacon & breads & fruits & grains & yogurts & cakes & juice & coffee & Champagne round out the delicious menu. The location is perfect! A 3 min walk to the main market place, 5 min to the main shopping area, and dozens of restaurants close by. A local food market is across & a bit down the street & Belgium Waffles are a hop away. But far and away.. the thing that separates this hotel from all others are those who seem to love working here. If I could figure out how to rate a review with 6 stars, I would give them 20. To say they are accommodating would be a bit like saying winning a hundred gazillion billion dollar lottery is 'a pleasant afternoon'. I could spend hours, remembering the kindnesses & smiles & attentive acts and never feel as tho I have given them enough respect. They are truly all just spectacular. Thank you, Mr & Mrs Creytens for creating such a wonder hotel. We are honored by our experience.

There are simply not enough accolades of praise to do this hotel justice. Our stay was short but…read moremagnificent. I have never encountered a kinder, more attentive staff than that of the Heritage. The hotel location could not be more convenient. They offer valet parking, which feels necessary in Bruges, and for €30 a day - well worth it! The breakfast included in our stay also had champagne- yes- I said champagne. In the evenings a tray of port and sherry is brought to your room with a light snack as an aperitif, and gratis! The hotel restaurant - Le Mystique- was the superb fine dining experiences of my life. I cannot say anything negative about this hotel - it is just not possible. If I ever find myself in Bruges again, I will absolutely be staying here.

Lovely family run hotel, walking distance to the center of town. Morgan was very helpful and made…read moregreat dining recommendations. We will definitely stay here again when we return to the charming town of Bruges!

Wonderful hotel. The family that runs it is warm and inviting. It was very peaceful with nice…read moresitting rooms and a relaxing courtyard outside. It is a little off the tourist path, but close enough that it made the perfect location.

Tucked away in the charming streets of Bruges, this small boutique hotel offers an unforgettable…read moreexperience with impeccable service and cozy elegance. It was the perfect place to celebrate our anniversary and they really went out of their way to make our stay special. From the moment we arrived, we felt right at home, we were greeted by name with warmth and the staff went above and beyond to ensure our stay was flawless. The rooms are beautifully designed, blending modern comforts with classic touches that capture the essence of Bruges' old-world charm. Each detail, from the soft linens to the well-curated decor, made for a truly relaxing and peaceful retreat. I loved the bathtub that had air jets and the huge rain shower head, getting out into a fluffy bathrobe was the best. The hotel's breakfast was a standout, offering a delightful spread that includes fresh pastries, local cheeses, and rich coffee and teas--perfect for starting your day in Bruges. My husband got the eggs benedict both days and loved them, a very unique take but amazing. The atmosphere in the bar was very inviting, with a cozy yet sophisticated vibe that makes it the ideal spot to unwind after a day of exploring and the bartenders were very kind and happy to offer suggestions. Whether sipping on a craft cocktail or enjoying a quiet moment, the service at the bar is exceptional, ensuring guests feel well taken care of. This boutique hotel is a hidden gem in Bruges, offering personalized service and a stay that combines comfort with character, and the parking was so easy which is a plus in Europe!

This is a lovely and charming boutique hotel with all the special touches you don't get in the…read morebigger hotels. The fantastic staff also elevated the stay, along with the lovely furnishings, an amazing breakfast, and a great location. One nice thing that separates this hotel from others in Bruges is that the rooms themselves are modern. They aren't filled with gold encrusted fake fancy furniture, but rather a clean modern aesthetic. This is one of the reasons we chose it. One of the staff needs a special mention: Benjamin, who is there in the afternoons, made our stay especially wonderful. He was always friendly and professional, and willing to help with what we needed (usually a bucket of ice!) We went to a great restaurant that we had not considered based on his recommendation (and he made the reservation for us) and had a car that was big enough for us and our suitcases waiting for us when we left on our last day. A huge thank you goes to him. The breakfast was also outstanding; not only were the pastries (so fresh, with a French attention to crispness and butteriness), cheese/meat, rolls, fruit selection and tea/coffee service wonderful--but the made to order eggs were as well. The ham and cheese omelet was soft inside and the pancakes were light but substantial. The chef himself brings them out and there is definite pride in all the made to order dishes. The breakfast room is extremely comfortable as well...we found ourselves lingering there for a long breakfast instead of getting moving like we planned! The room was comfortable with an unusual setup; we had a duplex room overlooking the canal with a sofa upstairs. Though it had a canal view and a nice one, it's worth noting you had to stand at the window to see it as the windows are high off the floor. We didn't end up using the upstairs much as there was plenty of seating downstairs in our bedroom area. But the spacious feeling was appreciated with the extra height in the bedroom area. The toiletries provided were also very nice. The shower was not tall in height, but the rain shower was great--lots of water pressure and nozzles. We didn't try the oversized tub. Everything was very clean, and continued to be well cleaned during our stay. It was a lovely stay, and easy walking distance to all the sights in Bruges. We're very happy we chose the Van Cleef.

From the owner: Ons villahotel is gelegen in het rustige en flamboyante " Knokke -Zoute " , op loopafstand van zee…read moreen strand en het prachtige natuurgebied " het zwin " . Met het Koningsbos dat uitnodigt voor een ochtendjogging én aan een fietsroute voor de verkenning van de weidse polders , het kanalenlanschap en de Belgische en Zeeuwse kust is de sportieve kant van Uw verblijf verzekerd . Voor golfers een waar paradijs , met 4 banen in de directe omgeving : Royal Zoute Knokke , Damme , Royal Oostende en Oostburg. De mondaine shoppingstraten zijn op loopafstand en in de maanden januari en juli " the place to be " voor koopjesjagers zelfs in de meest exclusieve winkels ! Als familiehotel heten we ook alle kids van harte welkom.

A gem in Belgium…read more Came for a business trip - my partners told me to stay here and I did. Loved this and recommend it. I will let the pictures speak to it.

From the owner: familiehotel,klantvriendelijk,modernread more