Before the pandemic, I went to Spoiled Kitty for my wax services. I then, met Julianna. I FOUND her…read morewhen I came to The Wax Genie. Julianna is a professional in all her services. Her cute boutique is clean and welcoming! I HIGHLY RECOMMEND Julianna @ The Wax Genie**********

Went for a wax Juliana was sweet, kind, and professional. The place was super cute too and clean…read more It was my first time and I will definitely be going back. Get waxed here for sure!

This is a really great place to get your services done. Appointments are easy to make - especially…read moreon the app and they don't have strict cancellation fees. They have a lot of flexibility with rescheduling appointments. Service is great and I've never waited more than 5 minutes for my service. Brenda is the best. Everything is quick and relatively painless! I'm in and out in 10 minutes.

After 15 years as a customer at the Castro Valley location, I'm incredibly disappointed with this…read moreexperience. I arrived at the Village parking lot on time, not anticipating how difficult parking would be, especially with all the construction. After spending nearly 10 minutes searching for a spot, I finally parked a few lots away near Safeway and rushed in, apologizing for the delay. The receptionist told me I had missed the 10-minute grace period. When I showed her my phone to prove I was still within the 10 minutes, she still refused my appointment and told me I could wait an hour. What in the world? The whole point of a 10-minute grace period is that you can keep your appointment if you arrive within that window! I've waited over 20 minutes for appointments at this location plenty of times. I had arranged childcare specifically to make this appointment, and the lack of courtesy and flexibility was incredibly frustrating especially considering the construction. Before leaving this review, I asked a manager to contact me and left a message. Nearly two weeks later, I still haven't heard a word. After 15 years of loyalty, this is how customers are treated? I won't be returning and will be sharing my experience with friends. There are plenty of other locations that deserve my business.

First time Brazilian wax here. I had an easy experience thanks to Kelly's professionalism and calm…read moreaura. I was pretty nervous expecting sharp pain but it wasn't even that bad. I totally recommend Kelly for waxing services at a reasonable price. I also liked the space we were in.

I moved more North recently into the East Bay and needed to find a new esthetician. Kelly was great…read moreand communicative right from the get-go! The place was easy to find as the suite was right at the top of the stairs to the left when entering, although parking can be a bit hectic depending on the time and day as it is located in a busy plaza. The space was very clean and spacious. Kelly was super friendly and welcoming. After getting a brazilian, my skin was soft for days! I definitely recommend coming here- all of the boxes were checked from the vibes, quality of service, and the price!

I've been going to Sydney for over 2 years and I absolutely love her work. She is professional,…read moresuper sweet and does an amazing job sugaring. Her shop is also super clean and comfortable! Sydney offers a range of great services and is extremely passionate about her craft! I was nervous to start sugaring when I first came to see her, but she quickly put me at ease and has become a consistent self care day for me. Bonus: you'll love getting to know Sydney beyond the sugaring! She has great recommendations for anything from places to visit, to movies, and beyond. Come visit her asap!!

I've been seeing Sydney for a couple years now and wouldn't want to go anywhere else! She's so…read moreknowledgeable and efficient with her work, half the time I can't believe the appointment is already over. The first time I booked with Sydney I had never had a sugaring service before. She took the time to explain each step and what she was doing, which I greatly appreciated. I also don't have the greatest pain tolerance, but I always get distracted by Sydney's funny stories. I'm lucky enough to live nearby, but would be willing to make a drive to see her if I lived out of town. That proves just how good she is and I can't recommend her enough!

I found Megan when I first moved to San Leandro during the dark period of COVID. If you get…read morewaxed/sugared regularly, you'd know that it was almost unbearable during that period of time. FINALLY business started opening up and that's when I met Megan in real life and she was just wonderful. She was super easy to talk to, very professional and thorough. I definitely recommend her if you are looking for a waxing place! The only thing is that her little studio is in the back of a hair salon, and parking could be difficult in the plaza that the salon is located at.

I have been coming to Megan for five years now and I always leave feeling happy and confident. she…read morecreates a comfortable and fun environment while completing services that makes me happy to keep coming back. the work area is very sanitary and noticeably clean which I appreciate and value. while I have gotten several of her services, some of my favorites are the brow lamination, lash lift and tint, and a brow wax. Megan is undoubtedly the only person I trust to touch my eyebrows. I can't recommend her enough!

Hands down the BEST wax girl I've ever been to!! I've gotten pretty much my entire body waxed by…read moreMargie, & she leaves me squeaky clean every single time! She's incredibly friendly, understanding, & always makes me feel so comfortable throughout the entire appointment. One thing I really appreciate is how she applies pressure after every pull to help minimize the pain. It makes such a difference compared to other places I've been to! You can tell she genuinely cares about her clients & takes pride in her work. I actually look forward to my waxing appointments because of her, which says a lot! I seriously couldn't recommend her enough!!

Margie is hands down one of the best waxers I've ever had! She made me feel so comfortable, talking…read moreme and walking me through every step of the way. She literally goes the extra mile to get every hair she sees. The cherry on top she applies pressure after pulling which is CRUCIAL if you get your kitty waxed!! She waxes me head to toe and always knows when I don't exfoliate and moisturize LOL! She is really about your skin and uses great products for aftercare. She sells great scrubs and oils that smell amazing and work great for ingrowns! I am waiting for the the watermelon scent to come back in season, it smells soooo good!

Brazilian wax was quick and honestly not as painful as I expected! She was super gentle, made me…read morefeel comfortable, and did an amazing job. Definitely one of the better waxing experiences I've had and I'll be back!

Blanca! Nothing but nice things here. She's friendly and was able to book me last minute for a…read moreBrazilian. Great quality service for a great price. I will definitely come back.

I follow Dahila wherever she goes every since she came into my life. The sweeeetest gal you will…read moreever meet plus she is extremely professional and experienced. It doesn't get better than this. Tops it off that she's beautiful inside and out, skillful, and just the absolutely best esthetician that you can find in the area. The studio itself so chic and modern, but most importantly of all, it's CLEAN. That is so important. Clean and sanitize is key here. It always smells amazing inside, not dirty not like anything burning or melting. Love her playlist because it gives you something distracting when you're getting hair ripped off your fragile body parts. You can book appointments online and see her work on her Instagram, or you can take my word for it because she's simply amazing. Hard wax gets everything done and she's so detail oriented. My wax queen, but best of all, she's the TWEEZE QUEEN. She gets all the ingrowns and the hair that breaks off. She teaches you post care and does her best to ensure that she gets all the hair. No rush at all and I never feel pain. The wax is amazing and I see a difference in how the hair grows back. She uses two different types of hard wax on me just because my hair grows differently. She applies great pressure, especially on my sensitive spots. Best of all, she always remembers you from the last session and makes a huge effort to stay consistent. I can't speak highly enough of her. She does amazing work and my Brazilians are always A1. I see her religiously every four weeks and she doesn't even try to up sell you things or make you come sooner. She really does care about her patients. Parking is easy, there's a lot right behind the building and it's easy to find. She knows when you arrive so if the shades are drawn, she's probably with another customer at the moment. But she'll pop her head out and acknowledge that you're there. She takes cash and square- but I always believe if you can cash her out do it. Got to support out go-getters and cheers to entrepreneurs.

This place is very welcoming and clean. I have been going to Monique for waxing for over a year…read more She is judgment-free and very professional. I feel as if my comfort is her top priority. I highly recommend checking this place out and booking an appointment. They use hard wax...so none of the soft wax with cloth strips that hurts like no other on your sensitive areas. Plus side: easy access from the 580 freeway and plenty of free parking.

WOW what a GEM! Mariana is very nice and professional. I…read morewas able to relax as she was massaging or prepping my face for my facial. She is such down to earth. The location is so easy to find and parking is no problem. Like Euro Diva so much that I have scheduled my next appointment. Give her a try, you won't be disappointed.

I am so glad I found Mariana! She is very professional and she did a get job with my facial. I was…read moreable to relax and I think I probably snored a little bit. Mariana is not pushy, she requested I see her a certain amount of months. The pricing for her service is affordable! I wouldn't mind paying it monthly but she was honest and said it was not necessary to see her monthly!!! I love her honesty and not her trying to get my money. So basically I found my facial person and I am recommending her to everyone I know that is looking for a facial expert!!

The employee was really sweet and kind. She always checked on me if I liked my eyebrows, and she…read moredid a great job! It didn't hurt at all, and it was relaxing.

I've been here a couple times for eye brow threading. I naturally have thick eyebrows with a nice…read moreshape, so I really don't need much, just a clean up. However, every time I went I've noticed that the clean up itself is done messy, the shape is resined, and it's much more painful than other places I've gone to. Additionally, I was left with bleeding scars around my eyebrow, I don't mind it much because I know in a couple days they will heal. However, since the shape and look of the threading was not up to par I was really disappointed to have both pain, scabs, and a result I didn't like. The vibe of the place is nice though: very calm music and the workers are very kind.