This is the only place I buy my candles! The have the best scents (my favorites are Dream, Cedar &…read moreBalsam, Pumpkin Spice) and a wonderful product. The candles scent my entire house, and the wooden wicks' sounds are so relaxing. The customer service is great too. I'm using their website to purchase these days, but I also enjoy both of their storefront locations.

The best smelling candles ever! No overwhelming cheap smells…read morethat'll leave you with a headache and annoyed! Downtown candle company gets it right! When you walk into the store, you're greeted with pleasant, helpful folks and heavenly smells! Be sure to smell the candle lids and not the actual candle lol! Also after sniffing a few, clear your smell sense with the coffee so you're ready for a new round of sniffs! These candles will add character to your home and also make great gifts! I needed to do gifts for a baby shower and wondered if customized candles were available...to my surprise the answer was YES! They did such a great job and the candles were a hit gift! Go to place for candles! No matter where you are in the US, shipping is available! Enjoy!

I placed an online order on December 18th, kinda late night shopping. I received a phone call on…read moreDecember the 19th, saying 2 items I wanted was out of stock and gave me options . Return or swap for another fragrance. I took the recommended and swapped for another fragrance. I was really impressed with the level of customer service. Today is December 23rd and I have already received my order. And everything was wrapped and packaged so nice , tightly and neatly into the box. Above and beyond customer service. Thank you .. I'm highly satisfied..

They dooped My woman.. Never have I ever bought a candle or body fragrance and couldn't smell it…read morethe moment I either lit it up or put it on my body.. I put her out for bringing that garbage down here to Texas from Memphis like it was of Boss status.. They need to close that place down immediately..

I discovered this place, searching for A candle store, but found the most adorable clothing also!…read moreThey've got sunglasses, purses, beautiful sweaters, and so much more. Great variety here. Lots of sales. I got my candles , plus A hot pink sweater on sale, that I'm loving! The person working here is great. Service is just wonderful!

Ohhhh weeeeeee do they have some awesome scents that mimic top perfumes and colognes on the market…read moretoday! Prices are average for this type of establishment. The young lady working the day I went in was very helpful.

I wish I had taken pictures, but I was so enamored I just completely forgot! This place is like a…read moredream for your senses. It's in a great location & has easy, upfront parking. Super safe upscale shopping center with a plethora of shops to choose from. If you're visiting, you'll want to take a little of this Memphis soul soap home for sure. You're greeted at the front with the sweetest little inviting storefront. The soaps, lotions, candles, bath products galore all smell divine. The young lady working was so polite, kind & helpful. Great representation of their company. They have all kinds of deals, specials & member benefits. If you're looking for a special gift or to treat yourself, this is your spot. You won't be disappointed. They also have parties for kids & adults. So cool!

I went in on my birthday to get myself a Kendra scott necklace. I asked for the birthday discount…read morethat I know they give and was told I could only get it of I have facebook. So, despite the fact that I shop in there, buy gifts in there and spend my money there, the rude older lady would not give me a discount because I choose not to participate in facebook.

This was my first and last visit to this establishment. The customer service was average to say the…read moreleast, but the lasting impression left by one of the employees prevents me from returning. I received a gift and went to exchange the gift. I wasn't aware that there was a time limit for exchanges, and this was no problem because most stores have this practice. I stated that the gift was purchased and presented to me. The lady asked me if I had anyone to give it to....talk about offensive. Once again, I understood their return policy and didn't question the policy at all. But the lack of sensitivity is what I question. I wanted the gift simply because someone gave it to me, and the store employee kept my receipt. Lastly, the store is overpriced for the products. Cute little whatnots...but not for me.

Unfortunately the bag I brought my item back was rumpled from being tossed away in error. So when I…read morebought a new piece of merchandise & exchanged a bracelet a loved one gave me, the clerical person wrapped the new product in the crumpled tissue paper & put it in the crumpled bag. Small thing!l? Absolutely abhorrent to those I have mentioned it to

EVERYONE knows Yankee Candle is great but the coupons are usually a no go for what you really want…read moreto buy. I'm speaking on a customer that comes to this store location at least 12 times a year. Other than the failing coupon deals, my family and I still love the great scents throughout our home.

I shouldn't even give this place a star ! we did a mobile order for pickup and my husband went up…read morethere to get it and she was rude to him the whole time went to go get the order and said okay you can leave now the email said we get a free car jar she never brought that up and got mad when he said something about it still made sure to get it tho y'all need better customer service if I knew it would of been this way I would of just got it delivered won't be going back after today !!