This branch is in the Southbourne's main shopping area and has very easy access for everyone, steps one way and a gentle slope the other. There are three counters which are open in the busiest times, one of them is low down enabling someone in a wheel chair to be able to do their own banking with ease and they are very helpful and polite. If you need to make an appointment to see a financial adviser then this is easily done by asking at the counter, but you are also able to just walk in and see someone if they are not already busy. They offer friendly and helpful advise but do not push you into making a decision you are not ready to make. read more