This branch of Natwest is situated in the main Christchurch high street and has wheel chair and…read morepushchairs access via the back entrance, steps at the front. It is quite a large place and you do not feel that you are crowded in whilst queuing or over heard whilst at the counter. There are 4 payment tills but usually only 2 are open, they usually work quickly so the wait never seems to be too long. There is an inquiry desk as well so this helps to keep queues down at the tills. If you need to speak privately to someone they have several offices available for this. I have found them to be very helpful as I am very hard of hearing and they have made a couple of phone calls for me to their head office which I am unable to make.

I have banked with Natwest for some time now and I use Broadstone branch a lot due to the fact it…read morehas parking right outside and seems to not be as busy as those in Poole town centre. The branch is on the Broadway near the church and does have an external cash machine. I have always found that along with all he other bonus's the staff seem to be really helpful and willing to help with (although maybe that has something to do with them taking your money) anyway this is a great branch and very helpful.

Lloyds bank in Southbourne is quite large and has easy access for wheel chairs, pushchairs and the…read moreelderly, with an electronic door and slope. It has four counters, off which 3 are usually open in the mornings, 2 at lunchtimes and afternoons. There are big pillars between the queue and the counters which can interfere with your view of when its your turn, but also give more privacy to the current customer. There is a large counter for inquiries, which is usually maned, and if the queue is long someone will come and stamp your paying-in book for cheques to save you waiting. I have found the staff to be polite, cheerful and helpful, and even though they process the payments while you wait, they are quick.