Great experience! I usually really dislike yearly dentist visits but this one just made everything…read morereally comfortable. Front desk staff was great!

Worst!!! The dentist are RUDE!! They do not talk to you with dignity and respect and get offended…read moreif you want an explanation of care. Their response if "you don't have to get it done if you don't want" . For simply asking questions. They also will cut you off while you're speaking. I hate this place...particularly the one located on clear creek.

I was referred here by my dentist to have my wisdom tooth extracted due to the way the tooth grew…read morein. The staff were very nice and attentive with X-rays and questions. Dr Campbell is very knowledgeable as well. He's always checking to make sure you're okay during whatever process. Fast forward to the day of surgery, they make a driver come with you and stay during the entire time of surgery. You're given instructions orally as well as written instructions just in case. After that, I don't remember much of anything until I woke up again. A few hours after surgery Dr Campbell personally calls you to make sure everything is fine. You're also given his cell number beforehand in case of emergencies after hours. I did however have complications with my removal due to the tooth being so close to my nerve. Because of this, the staff made it easy for me to schedule a follow up multiple times and though I was concerned, Dr Campbell's knowledge of the procedure put me a little at ease by letting me know that sometimes the healing process takes time and this case was rare. I'm just always the lucky rare person unfortunately. While I'm still not fully healed, I appreciate the urgency to respond to my concerns and great customer service.

I had my teeth extracted in preparation for dentures about a month ago. The surgery went well. They…read morelater had to go back in and smooth up the bone because of rough spots on the bone. I'm not upset about this as I am a lawyer and I understand that a second effort to smooth out the bone is very probably necessary in some cases. The healing of the bone in some cases may leave rough spots on the bone where dentures will not fit ideally. The staff and Dr. Ormeni were excellent. I think this is a good medical provider and I highly recommend this facility and specifically Dr. Ormeni.

This is a great family dentist! They're very professional, attentive & caring…read more They communicated with me even before the appointment.I had an appointment set up & throughout the 2 weeks waiting, they called everyday they had an opening to ask if I wanted to move my appointment. The doctors & the hygienist are very nice, friendly & did their job with ease! Overall my experience here has been great & im making this my family dentist!

They really don't listen to their customers. They've been told 1000 times that I don't have any…read moremoney but yet they still bill me for services/ things that were not necessary.

I went for a new patient visit and everyone was sooo nice and helpful!!! Everything was explained…read moreextremely well!! I officially have a new Texas dental office

Unfortunately I had an awful experience today. The only reason I am giving 2 stars is because of…read morethe front desk ladies and the lady who did my X-rays. They were great and so sweet. Today was my first time seeing a different hygienist from my usual Jesenika. This hygienist's name is Jennifer Townzen. If she walks into your room to do your cleaning, I highly recommend asking for a different person or ask to reschedule. My appointment was at 10:00. I arrived at 10:02 due to traffic on Fort Hood street. I was not seen by Jennifer until 10:45. I see the dentist every 6 months and I floss and brush my teeth every single day, without fail. I also purchased an electric tooth brush as recommended by Jesenika. Jennifer informed me she has been on leave for a while and today is her first day back. No problem, she needs a little patience getting back into the swing of things, I get that. She didn't remember her password to log into the system so she had another person log in. Jennifer then seemed so unsure of what she was doing, I was almost concerned she didn't actually work there. She changed her gloves and put germ-x on 3 times before even touching me, which yes, thank you for being aware of germs, but it honestly felt like she was stalling because she was nervous and didn't remember what to do. Then when the cleaning started: again, I floss and brush my teeth every day and who knows, maybe I'm not doing it properly, but I have never been in that much pain having my teeth cleaned. Even when I was a kid and never flossed, I didn't experience this amount of pain. She continuously poked my gums to the point my fingers went numb from gripping the seat so hard. My mouth was filled with blood and I can still taste the blood in my mouth hours later. My bib had blood on it and there was so much water dripping down my cheeks into my hair, to which she joked, "bet you didn't know you were coming to the dentist to take a shower." She would also pause the cleaning to talk to me about random things like her daughter, her husband, and about how she "talks to her Lord and Savior Jesus Christ" and how she doesn't remember mosquitos being on Noah's Ark. At first I was giving her the "uh-huh's" while she talked, but then I just completely stopped responding. She noticed I kept wincing in pain and said, "sorry, your gums are just so inflamed. How often do you floss?" And I told her "I do it everyday so I'm very surprised I'm having so much pain and blood right now" and she said "well I'm not saying you're terrible, because you're not, but maybe change the way you floss and start doing it multiple times a day." I was with her for an entire hour. My hands are still shaking from gripping the chair so hard in pain. Then Dr. Bell comes in. I've never seen him before, but I hope I do not see him again. He came in and looked at my x-rays and said, "your teeth are perfect. This is going to be boring." And then he spent 45 seconds looking at my teeth and said, "you have one pocket, but other than that, your teeth are very healthy and strong. So just make sure you floss and all that other stuff I'm supposed to tell you to do." He did not count how many millimeters my gums are to check for gingivitis and he did not say anything about my gums being inflamed like the hygienist said. It was just an awful experience. I requested the front desk ladies to put in my chart that I never have Jennifer again. I went ahead and scheduled another 6-month cleaning but I hope I can find a new dentist office before then. I hope the room I was in has cameras with audio recording because I'm not exaggerating this story at all.

The care I received was outmatched! They were attentive, caring and respectful. I would recommend…read morethem over anyone!

All I can say is the team was amazing. I had not been to the dentist in a few years, but I…read morepreviously went to this location when they were on base. They welcomed me back like I never left. Mercedes did my cleaning last week, and she was amazing. The entire team treated me with respect and made me feel comfortable throughout the visit. I still have a few more appointments coming up, and I have a lot of international travel in between, but I'm hoping to get back on schedule with my dental health. I look forward to continuing my care with this group and appreciate the great experience.

Although overall experience regarding the financial aspect has been somewhat disappointing, there…read moreis someone at the clinic I would like to recognize. Melissa, the dental assistant at Aspen Dental, has been incredibly kind, patient, and caring throughout my denture process. She always takes the time to listen and make me feel comfortable. Her compassion and professionalism have made a difficult experience much easier. Thank you, Melissa! Five Stars for her!!!

Paid for Xray on my first visit was good got antibiotics didnt stop infection got another kind…read morestill infected deathly sick and they wont pull unless i pay in full and wont give me a payment plan when its an emergency situation all about money sorry im disabled and epileptic cause i dont tell nobody but i will for this review not sure where to go now or just pull it myself with terrible infection

This office got worse since Dr. Daniel Caraveo left! Now…read morethis new lady recommended a crown. It was short before Christmas. She only did a little drilling for 5 minutes and everything else did her assistant. They have very long hair and wear it open and not covered. I found it very gross and unhygienic. So after 4 days my temporary crown fell out and the office was closed due to Christmas Holidays. So I went somewhere else and the dentist was surprised that there was still cavity. They will not see me again.

Terrible office manager, rude and unprofessional, refuses to answer questions and threatens youread more

The staff is always so nice! Ms. Tawanna and Ms. Cessey are always so nice and kind as well. I come…read morehere with my 2 boys and they always make them feel comfortable. Service is great, staff is kind, and they explain things to the parent and kids to make them feel comfortable and provide great care. The only downside of this place is its use of sedaDent which I hate because they don't accept insurance and has a monopoly in the state of Texas.

I have been bringing my kids here for the last few years and the service is beyond slow. I always…read morearrive early to their appointments and they won't be seen until 30 and at times even 40 minutes after their actual scheduled appointment time. It's so annoying and literally almost always like this.

Dr. Bulger is fantastic! I have extreme anxiety at the dentist visits and he made me feel as…read morecomfortable as possible. Excellent bedside manner. Highly recommend.

Affordable, and the service is great! My fillings were a breeze and the doctor made the whole…read moreexperience super easy. The staff is also easy to reach and the office is very clean.