Hard pass . One…read morestar reviews ..ugh, I really hate to award these. My personal experience in dealing with this office is one that I would not like others to experience , so here I am . The office manager represented the seller of a home that I was in process of purchasing. Red flag number 1-the listing ad misrepresented the property. The ad stated the property had hard wood floors-the home did not. The ad stated there was a blacktop driveway-there was not . On the day of my scheduled appointment with a home inspector, the agent/manager assured us the tenants would not be present. They were home. Tenants stated they were not told by the sellers agent that they had to leave which led to wasted time making phone calls to said agent and seller, and myself, inspector and realtor having to wait for the entire family to take showers before we could enter for the inspection. We were also told the tenants would be informed of need to move out before closing (remember this part) . Ultimately , it turns out the manager/agent is reported to be a friend of the seller, who was unable to sell us the property due to reported substantial liens . It also appears the tenants were never told they would need to move as they are still residing in the home Our tentative closing date was 7/1/19 ,and the tenants are still in the home . The fact the tenants still are residing there leads me to believe there was no plan on the sellers part to go through with the sale(yes the seller did his part to make this quite an unpleasant experience as well . )The home was listed as pending sale for 1 day and then went back to being listed as for sale and we were given various vague excuses for this, even though we signed a contract and put down earnest money. Why would the sellers agent not list the property as "pending" sale ? . Though I am thankful I didn't inherit the liens on the property , I am out the cost of the home inspection, the money spent on purchasing items for this particular property and two months of wasted time that I could have been looking for another property . (Fortunately I HAVE found another property . ) If the sellers agent was not the manager of the Lewiston branch , I may have held back on this review , but since she is-buyer beware.

Awesome office with excellent agents. Thoroughly…read moreprofessional. Many friends and family have also bought and sold through this office over the years always with excellent results. No surprise Howard Hanna has such a large market share Highly recommended!

My husband and I used Cheryl Deal to sell a house we owned. She was awesome! She helped to find the…read moreright person for the house. She listened to what we wanted and was very responsive! I would highly recommend Cheryl for buying or selling a home!

From the owner: Cheryl Deal has years of real estate experience as a full-time agent and she can assist you with…read morebuying, selling or leasing residential and commercial property throughout WNY or help you with a referral throughout the country! Cheryl's Commitment to You! * Provides clients with constant open communication, prompt follow up and exceptional customer service * Possesses great work ethic, is dedicated and passionate about doing what it takes to assist her clients with a positive experience throughout the entire buying and/or selling process * Dedicated to building long-term working relationships in hopes of retaining each and every client for life and earning their trust for future referrals * Enhances her real estate knowledge and experience through continuing education, seminars and research

This is a great establishment! Our realtor Tanya has gone above and beyond to help us and educate…read moreus on finding a house. I'd highly recommend her. She's awesome !!

Great company I used robin for my realtor and she was fantastic very helpful and happy to show me…read morehouses until I found the perfect home I was looking for. I definitely recommend her to anyone looking to purchase a home she's on top of it