I have been to High Pointe three times now: for two spinal shots and one spinal surgery at C5-C6…read more All three times, the experience has been exceptional - from the welcome I received upon check-in to my departure. The nursing staff and medical team are collectively well-qualified, compassionate, and professional. They thoroughly explain the procedure, what to expect, and the proper after-care at home. For my most recent procedure, the spinal surgery, I was impressed with how well the IV was inserted. Normally, phlebotomists have difficulty with IVs and drawing blood since I have rolling veins. Not so in this case! It was probably one of the easiest times I've ever had one done and there was little pain. The anesthesiologist asked a comprehensive number of questions and ensured that I felt comfortable going into surgery. Since I was having surgery on my neck and the normal way to put in a breathing tube would have cause additional stress on my neck (and ultimately pain, even if I couldn't feel it during surgery), he went out of his way to determine a way to insert a breathing tube effectively and without causing pain. I didn't ask that he do this. He did this on this own which shows his commitment to compassionate care and doing no harm to patients. The surgeon did a phenomenal job on the spinal surgery! After I had been dealing with a pinched nerve in the C5-6 region for 11 months, he was able to correct it during the surgery! He removed part of the vertebrae and noted that the nerve "popped up" immediately - exactly the result that was needed. Immediately after the surgery, I had NO PAIN OR NUMBNESSS in my left arm and hand. After living with the pain and numbness for 11 months, it felt surreal to go about the rest of my day without even a minutest amount of pain in my left arm or hand. The pain in my neck (where the surgical site was) is sore, but that's expected and I was told to expect it since muscles and tissues would be moved around, and part of the vertebrae removed. The appropriate amount of medication was prescribed and is able to address the pain. High Pointe followed up with me the day after my surgery to check on me. I gave an update and had a couple of questions for the nurse. She was able to answer my question quickly. I would high recommend High Pointe for anyone considering surgery by one of the providers. The experience far exceeded my expectations!

This is the third in my series related to my knee surgery to replace a torn ACL. See…read morehttp://www.yelp.com/biz/st-croix-orthopaedics-pa-saint-paul#hrid:QxOea9z44dPz_vn88PxYFg for the second review. High Pointe is where I had my surgery. If a surgery center receives anything but a five star rating, you should be scared. Very scared. Fortunately, I didn't have to be. Being clean and well kept for a medical facility goes without saying. But the staff was very friendly and put you at ease. I wasn't very scared of going into surgery, but I'd be lying if I told you I wasn't at all apprehensive. It is surgery after all, even if it is miles away from any vital organs. Any number of things can go wrong. And the staff there was all smiley and joked around with me to help disperse some of that apprehensiveness. (One of the receptionists was a Vikings fan and made a comment about my Vikings sweatshirt. We had some fun poking fun at our next door rivals.) You had a private stall to get ready and whoever was there with you was allowed to see you just before they took you away. I remember being sprawled out on a surgery table with arms out much like Neo was in the last Matrix movie. It was kind of surreal and very Holy-like. I don't remember much of the recovery area as I only woke up briefly to mumble that I felt nauseous. I didn't feel like I said it very loud, but I heard some nurses scrambling to page a doc to see if they could give me some medicine for it, so either I said it louder than I thought, or the nurses were very attentive. Surgery didn't turn out to be that big of a deal to me other than not reacting well to general anesthetic. With that said, I don't care to repeat it anytime soon. But if I end up back at High Pointe, I'll certainly feel better that I'm in good hands.

We took a Health East Wellness couples massage class before my wife's due date as part of our last…read moredate night. Our teacher was very helpful to share techniques to soothe our partner. I especially appreciated that our teacher was accommodating to my wife as well. By the end, we got a tour of their massage room. We left with a packet of some of the techniques learned in class.

Finally well enough to write a review. Pretty good service. Very casual. I came in as a walk-in and…read moregot right in. I had multiple tests done, they were extremely professional and helpful both at the desk and in the clinic room. The PA, Chris, who did my diagnoses was very thorough and explained his thought processes on action items. He even called me as soon as my test came back at the end of the day in the evening to let me know they came back good (even though when good they usually don't let you know). I'll definitely go back here if I need some non-primary care, or impromptu health care.

Great team of compassionate & talented general surgeons. Would recommend this group to those in…read moresearch of world class minimally invasive surgery options, such as hernia repair & gallbladder removal.

My 93-year old mother has been seeing one of the internists at this clinic and we had a 12:00…read moreappointment on 3/3/26. We arrived at 11:45 and were refused service. The receptionist said we had to be there at least 20 minutes before the scheduled appointment. I knew nothing about this. I made the appointment through the scheduling line, as usual and that was the time she was scheduled for. My mother is substantially demented, running low on the medication they sent her home with from the hospital, and is suffering from edema, which though present previously, has gotten so much worse and her prescribed furosemide is no longer taking care of this. They gave us an appointment in April. I'm planning on contacting my attorney. I will take her to Health Partners. I'll never use a Fairview Clinic or a Fairview Hospital again. We'll take her to Regions.

Not a good experience felt like I was a bother to the provider and a waste of her time, the…read moreassistant was on top of things ..

The doctor saw me on short notice for a fracture, x-rayed the fracture, which turned out to be two…read morebroken bones, and sent me home in a splint. It healed well. I would have loved to have physical therapy to avoid stiffness that could lead to more issues, but when I called and asked about it, they were happy to see me. I had trouble getting my records because of a lack of response, but I eventually reached them. They said to stop by anytime to pick them up. I was happy to see this independent doctor. He was polite and knowledgeable.

Went in to the office and had two ingrown nails removed. The Dr explained the procedure. The staff…read moreand doctor were very nice and accommodating.

Run away! I had hernia surgery here with Dr Kemp. I had a huge bulging hernia. You can't miss…read moreit. She operated in the wrong spot. I came out with the same bulge and realized it after taking off the bandages 5 days later. They were not pleasant to talk to after. No apologies. No admission of guilt. I have had it confirmed by doctors, surgeons and imaging. If this has happened to you at SGS please contact me. 952-239-2447 Joey

I recently went through the process to prepare for and have Bariatric surgery. I have nothing but…read morepraise for Kelly the nurse coordinator and her team who helped me through the prep process. My surgeon went amazingly well thanks to Dr. Lippert and the hospital staff. Follow up with Liz at the Maple Grove clinic has been great. Everyone at the clinic and hospital has been very helpful and the whole process went smoothly. Would recommend Specialists in General Surgery and Dr. Lippert to my friends and family.

I feel fortunate to have Dr. Mercer available to work with here in the Twin Cities. Not all the…read morebest doctors can be at the Mayo Clinic. Dr. Mercer is one of the reasons I reside here in the Twin Cities.