Best quality of health care I have had in Florida , from the moment you walk in, you are in very…read moregood hands with the team and the physicians.

My mom who recently became ill with a relatively rare kind of heart and lung condition spent a week…read morehere being treated in the ICU and then PCU. As she is now in her 80's and in failing health it was imperative she receive the top care of healthcare professionals who specialize with what she has. There are only 3 doctors in the state who can treat her for what she has. Hence, Jacksonville is one of the medical facilities one is at and we were very pleased with the Mayo Clinic. The facility is top-notch, the campus is modern, clean, and the staff is terrific. Everyone we came in contact with were helpful and knowledgeable. The place is beautiful, art everywhere, places to sit and relax, history of the Mayo family and how it all came to be, photos, and information. This was all just in one part of it where we were, the ER and Davis Building. They also have quality places to eat and even a full Starbucks here. This is a state of the art hospital with world class physicians. Walking the corridors there an air of calm knowing you or your family member are being treated by the best.

Quality Care from quality doctors and nurses. Well nobody wants to be in the hospital, the staff at…read moreBaptist makes your visit as comfortable as possible.

I'm writing this as a family member of a patient who recently saw Dr. Shannon Leu at Baptist Health…read morein St. Augustine, and the way she was treated was completely unacceptable. One of the first things Dr. Leu reportedly said was, "You're young, why are you here?" That is an incredibly dismissive way to speak to someone who came in with legitimate health concerns. My family member tried to explain her symptoms and left feeling brushed off, belittled, and made to feel stupid for seeking medical care at all. She was so hurt by the interaction that she cried afterward. What makes this even more infuriating is that recent bloodwork has since supported the concerns she was trying to address. She had every reason to seek care, and instead of being listened to, she was made to feel as though her concerns were insignificant simply because of her age. She also said Dr. Leu repeatedly talked about retiring soon during the appointment. Quite frankly, if retirement is where your attention is, patients should not be the ones paying the price for it. People come to a doctor because they are scared, uncomfortable, or looking for answers. They should not have to fight to be taken seriously. This was not simply a disappointing bedside manner. It was a deeply upsetting experience that left a patient feeling humiliated and unheard. Based on what my family member experienced, I would strongly encourage others to consider a different provider if they want to feel respected and taken seriously.

Swimmingly good quality of care for me, and for my mother who was watching over me. Highly…read morerecommended.

The care of individuals carries the whole system - key applications, data, schedules etc are not…read moreshared properly, resulting in conflicting instructions. For heart surgery. Not cool. MyChart app is partially used. It is great, but incomplete. All of this results in a less than stellar experience. Again, invdivduals are fantastic. Skilled, thoughtful etc, however, they are hampered by systemic inefficiency.

I love my ortho team at UF Health. recently had back to back surgery with Dr James and he is the…read morebest. very caring doctor and explains everything in great detail. His entire team is amazing and take great care of you. I also highly recommend Dr Freidl, he did my knee replacement a couple years ago and did prp in my other knee so I could wait a couple years before having the other knee replaced. He explains everything so you can understand it well. His entire team is amazing as well. I'm very happy to have the ortho team on my side. Thank you UF Health North Ortho Team and nursing staff in the surgery unit for going above and beyond for your patients. We love yall

My dad went to the ER at UF Max Leggett on Friday, July 24, 2026. He remained in the ER until after…read morehis surgery on Saturday because they said no rooms were available. The hospital has changed a lot since it first opened. It used to feel much more patient-focused and much cleaner. While in the ER, my dad had an accident with his tubing, and urine and feces ended up everywhere. The next morning, I was cleaning the sink myself with disinfectant wipes from their cabinet. After surgery, he was moved to B Tower, 4th Floor. While the doctors were excellent, the nurses were not pleasant or helpful. Sunday he had several family members visiting and helping him. On Monday, July 27, my dad called the family asking someone to bring him ice from Circle K because the nurses kept telling him the ice machine was broken. After not eating for seven days, making sure he had ice should have been a priority. I called the patient advocate to ask what the problem was. My dad had also been told physical therapy would come Monday to get him up and walking after surgery, but that never happened. Instead, my grandson got him out of bed and brought him ice. The patient advocate said she would visit him Tuesday, but she never did. When I visited Tuesday, his call button and TV remote were lying on the floor. He said the overnight nurse had dropped them and left without putting them back within his reach. At discharge, the doctors prescribed three medications and were told to send them to Walgreens on Main Street. Instead, they were sent to Express Scripts, meaning his pain medication and antibiotics would take one to two weeks to arrive. Common sense says those are medications a patient needs immediately after surgery, not weeks later. On Thursday, while I was there, a discharge nurse called to ask if he needed anything. He explained the prescription mix-up, and her response was simply, "I'm sorry, I can't help with that. You'll have to call back." The doctors provided excellent care, but I can't say the same about the nursing staff or overall hospital experience. It's disappointing to see how far this hospital's patient care has declined. It was a nightmare.

Shands has always treated us with dignity and respect. Due to my company raising the prices of our…read morepremiums, I had to drop my husband for coverage on May 31st 2016. He came down Ill(sick)in early June 2016. Par for the course. When I had him insured on my plan for four years, he never got sick. Imagine that! Until we get him on Obama care or other, Shands has been lending a helping hand.

I was transported to the trauma unit under false pretences and every bit of dealing with this…read morehospital has been one of the worst experiences of my life. They stitched the smallest head wounds I had and didn't do anything for my larger head wounds. I felt like it was just done so a student could have someone to practice stitches on. When I returned to have my stitches removed, two out of the 5 were left and I had to pull them myself. I feel like I needed 10 to 12 stitches and they only did 5 and left a couple in my head because some blind ( probably hungover ) student didn't see them. My question was why didn't someone write down how many they put in my head so there could be no mistakes? Hey what do I know? My mother was a nurse for years and one of my brothers was a combat medic for years. I need someone that will be real with me and not make silly mistakes. These people are not that. I think any degree from "UF health" should probably not be taken very seriously. Edit: today they sent me a bill for 29,841.82. I was only in their care for roughly 6 hours from 2-30 am to 8-30 am. This is a joke of a hospital. I'm just gonna say it-- no one should ever be charged 5000 dollars an hour for medical services they cannot deny because they are unconscious. Lawsuits need to happen and I'm thinking about one myself

The part I appreciated most was getting to see how much more comfortable my shoulder movement had…read morebecome after a few visits. The exercises were adjusted when something wasn't working for me, and the staff kept the atmosphere pretty relaxed instead of making every session feel like a big production.

Dr. Henley as well as Ella at the front desk did an amazing job with my first time visit. I love…read morehow Dr. Henley took his time with explaining everything to me regarding my treatment and the care he provided was simply amazing including Ella treatment at the front desk. I definitely left feeling like part of the family and I would definitely recommend anybody who are in need of Chiropractic care to go see Dr. Henley and Ella at this location u will NOT be disappointed.

I absolutely love the care I get at the Mayo Clinic. I see Dr. Shearer and she is the most pleasant…read moreDr I've ever encountered in my life. She is very thorough and I love that they work with the Mayo Clinic so you get top-notch care on every aspect of your health I've never sat more than 15 minutes in the waiting area. And when you get to check out, they are super helpful and help you set up your next appointment. I know there could be a waiting list to get in the Mayo Clinic primary care, but I highly suggest getting on that waiting list because it's the best type of car I've ever had in my entire life

The hospital does outstanding services. They don't discriminate regarding insurances and they truly…read morecare. So with that said it a dam shame their policy for Primary Care Doctors outside the hospital. They refuse to take Medicare parts A and B with an extra supplement. It's heartbreaking that no other hospital in Florida blocks their Medicare patients from receiving family health care. Shame on them. They recruit other Doctors from other hospitals that have patients for over 10 years and then will not accept these patients on Medicare even if they have been with that physician for over 10 years at that physician's previous family practice. . Leaving the patient to fend for itself, now they have to start a whole new relationship with someone else. Shame on the Mayo. The Mayo should at lease accept the patients that have been with the physician that's moving over, they are not new to their doctor and really not new to Mayo.

I have had great success with both endovenous ablation and sclerotherapy for my varicose vein…read moreissues, no more pain and my legs look so much better. The staff have always been extremely professional and friendly. I highly recommend this center.

worse decision of my life!!! almost died from blood clots caused by ablation!!! absolutely terrible…read morechoice for care..

I was an older woman presented with shortness of breath, weakness, nausea and I could barely stand…read more I appeared to be the only one there and I was greeted by a very cold individual with a second person sitting beside her. After I sat down in a waiting room chair, the second person finally got a wheelchair to sit in while being checked in. The check-in person showed no empathy at all, it actually felt like she was not in the mood. The initial assessment by a nurse was conducted in an open area surrounded by dividers for multiple other patients in an open area. I asked to be moved out of the walkway for privacy. Not a good setup for triage. Same way for first doctor visit. At one time, I was placed in a holding room with a COVID patient, so another patient got me a mask. After 5 hours, I got out alive with directions to follow up. I rated this a 3 because I received the tests my primary recommended.

The nurses and doctors here have amazing bedside manner and are incredibly knowledgeable. I did…read moreencounter one rude receptionist, but another receptionist was very kind and helpful. Dr. Barakat, in particular, is exceptionally patient, skilled, and compassionate. I would highly recommend him.

Dr Pennington, is by far the most compassionate Dr. I have dealt with in many years. Dr Doyle is…read morealways upbeat and very concerned. The nurse practitioners (especially Sarah!) are good as well, and seem very well informed. True, there can be long waits, but the Dr's spend as much time as it takes for each patient which puts them behind. When it comes to your turn they show you the same concern, and take the time necessary for you as well. The ones that suffer the most are the practitioners, since they spend their lunch time catching up on the last morning appointments, yet I have never heard them complain. I recognize the concerns expressed may have some validity, but this is the business model forced on all of us by the Insurance industry. If you would rather go somewhere where expediency is valued over compassionate care, more power to you. If you prefer compassionate, knowledgeable medical professionals that are sincerely trying to do the best for each patient, this is the place. I feel that's worth the wait.

Long wait but worth it. Dr Daher did a good job diagnosing by condition. BRAVO ZULU !!!read more